Member Testimonials
Great staff
The politeness
As a young family, quality childcare is important to us. You're the only gym in town that met that requirement! We also love the facilities. Someone is always cleaning. We love the options of activities. Our only request - and this seems crazy but we have talked about it with other nursery friends and ladies in my mommy groups for the area on FB - would be for mommy parking! It's hard to carry 2 kiddos out to the car after an intense workout. Parking for kids 3 and under kind of thing. Or new/expectant mommy parking for those with infant carriers to lug inside. its the little things that are the most appreciated!
Variety of classes
Instructors
Nice facility - always clean
Friendly community, ease of access, hours
Well maintained and improving facilities (locker room overhaul, new carpet0 and friendly and competent staff.
i AM SO MUCH ENJOYING THE CLUB!-from the minute I walk in, it feels good!-i'm always nicely greeted by denis, or whoever happens to be at the front desk, by the ladies that take care of the towels, etc., etc .
I go everyday and take one of the classes-Jeff is SUPER, as are most of the other teachers-
i also LOVE zumba-hoping you incorporate into your schedule more classes for the members
The reasopn why i do not put a 10 is because some people might find that their aren't enough classes going on or that the ones given, specially from am to early afternoon may be not challenging for thm-BUT, what i have found out is that I can always challenge myself by working harder : wearing weights around my ankles, on my hands, and/or simply making steps aerobically: adding jumps, etc.
-the only "issue" i have found disconcerting and intimidating is the way women tend to treat the class space; i am hard of hearing and short, so if i can't hear or see the instructor, i'm lost. I tend to arrive earlier to get a space all the way in the front-still, i'm always perplexed by the many women that arrive after me, and stand right in front of me, inevitably, forcing me to move-it would be great if there was a motivational policy inviting people to be courteous and respectful-that's my only advice, but then again, I understand and know it;s not your job to educate people :) still, maybe a little paper in the class saying, first come-first serve: be courteous and respectful-we're all in this together might help raise awareness of the other-just a thought :)
Lots if options, great classes and instructors, clean
I like the water aerobics, dance fit, and zumba.. I especially like our instructors Lee, Paula, and Sabrina. They are all very nice and great teachers. It is always clean and the staff are very friendly.
Clean...nice equiptment...juicebar
The club is clean, answers the phone in person with a smile, I can usually get a tennis court when I want one, there is always a class or a new offering or something NEW to try.
Clean, well kept up, lots of variety in workouts. Wonderful staff and members.
The professionalism of the staff. They are always willing to help. The choices of classes.
Everyone is friendly and helpful, never too busy to answer a question or honor a request.
There is ample opportunity to work as hard or as lightly as I wish, and there is opportunity for personal training if desired.
The Health Ed programs are informative and fun
I feel as if there is something for everyone at TriHealth Pavilion, from cardiac recovery to PT, old or young, strong or wimpy! All are welcome.
I enjoy the variety of classes…. group fitness, yoga , etc.
And Kid Life Center is a wonderful asset as well.
clean, plenty of cardio machines as well as free weights and other strength machines. only issue is the TV opearation/channels and volume not always working on treadmills on east side in front of mens locker room entrance? good value for the monthly cost
Cleanliness
Clean facility and attempts to serve its members. Friendly staff, too. But in the remodel of the main building,
do wish you'd maintain a hitting wall for tennis practice.
the cleanliness and the fact that you provide everything to members in the locker room.
Gym equipment is amazing for the price of membership
The staff is friendly and helpful. The only issue I have is the locker rooms have been hot , and some of the treadmills don't work properly and the CC on the tvs often is non functioning.
You have many classes for all ages and ability levels, knowledgable trainers, friendly staff, new equipment, clean workout and lockeroom areas, tennis facilities, a nice pool, and convenient hours. The Kid Zone is awesome as well.
Variety of offerings; group classes; dedicated swim lanes
Great facility, great staff. A comfortable environment. It's always enjoyable to be at PAC!
Sky's facilities are always clean, the staff is always friendly and the classes schedule is great!
Insanity classes and sky theater room and good equipment
Good equipment, I haven't used the personal trainers but they are very cool and give me tips occasionally
Staff, the space, it's pretty, enjoyed Justin's Personal Training and am seeing results after 5-6 weeks.
The staff is outstanding! The trainers are spot on and they continue to improve their education to give the members the latest in fitness approaches.
Friendly people and teachers

The friendliness of the staff, cleanliness of the facilities, and I appreciate having a place where I can push sleds or do Olympic lifts and it not be frowned upon.