Member Testimonials
Clean facilities, good service and good equipment. Wish the downtown facility had a GHD machine though.
Every one is courteous and professional. There is no hesitation to help or advise.
Variety of fitness classes, machines, and rooms; meeting spaces; Geulah's!
Location and facility.
There is so much to do! Many choices. Clean facility. Pleasant staff.
everything
You offer a wide selection of both fitness and entertainment options to any member whether Jewish or not, and you make us all feel welcome
Great staff !!! Love group fitness classes
Friendly staff, plenty of cardio equipment, large assortment of free weights, lots of free classes with excellent instructors.
That you have many group programs and that they are well run.
Great staff, amazing trainers, clean facility, great childcare.
Clean, friendly, lots of options for classes etc, 2 locations
Silver sneakers classes
The staff - they make a real effort to get to know you by name and always greet you by name and get to know you period. The wide range of equipment and programs, the cleanliness and the non-judgemental atmosphere.
I love the group fitness . Callie is the best . I do wish you had Zumba on the weekends and spray tanning.
YOUR EMPLOYEES
Friendly up to date facility. With lots of options to keep fitness sort of fun😁
Most of the employees are stellar. I am mainly at the Racquet Club and all there are wonderfully kind to members. A shout out to Jimmy, Heather, Jennifer! I like the wide variety of classes offered at no extra charge.
The interior has had a complete painting making it a better environment to excertise in? Most of the equipment has been replaced with the latest type of excertise equipment. Personnel are very friendly and helpful.
Consistency
Employees very helpful-especially Amy. Would like to see more emphasis put on senior yoga classes. Othetwise, it's a great gym. Personal trainer-Jody Merrill is absolutely the consummate employee!She is always willing to help with the operation of any equipment, as well as giving advise if you are misusing any equipment to your detriment. Your cleaners and equipment helper guy are super people.
The instructors are enthusiastic. The environment is conducive to working out.
Wide range of classes. Instructors are accomplished, fun and very supportive.
The great facility and trainers!
personal connection with instructors - competent and friendly
I love that the trainers as well as the staff in general (including smoothie bar) are so helpful and friendly and strive to help us better ourselves
You have a lot of well maintained and clean equipment. The facility and changing area clean as well. This is very important to me after being in clubs that have been not.
friendly, responsive to needs.
TriHealth Pavilion is a well designed and state of the art health club. It contains all I need to improve my health under one roof!
We belong to the Downtown Peak. The facility is always clean, the equipment well maintained, and the staff friendly and helpful.