Member Testimonials
Attentive to members' concerns/voices on top of the great facility.
I like the 6AM classes, especially Shay and John. I love that it is generally the same group of people working out in the mornings and they have become good friends. Katie at the front desk is awesome - always so cheerful and friendly and she knows everyone by name.
Areas that need to be improved:
1) The gym floor needs to be swept prior to every 6am class (Tuesday, Thursday, Friday 6am classes). It is ALWAYS disgustingly gross and we are all wiping our hands and brushing off our clothing after doing bear crawls, crab walks....
2) There should be classes offered on Monday and Wednesday at 6AM. A Yoga or Pilates class would be great. Even if one of the spin classes that are on Tuesday/Thursday/Friday could be moved to Monday or Wednesday, that would be helpful. Right now classes are doubled up on 3 days with nothing offered the other 2 days.
The variety of classes and times. The front staff, the membership prices, good parking. And the PEOPLE I've met!!
Staff is friendly & courteous; equipment is well taken care of; hours are convenient
It is clean, well equipped, and the service is very friendly.
I like the manner in which the instructors recognise/get to know the members during the classes. It gives a great feeling of belonging.
Everyone is so accommodating, regarding questions or just generally.
The staff is very nice and friendly
Michelle in Membership has been awesome, Karen in Fitness/Training did a great job helping me with correct exercises & Pamela at Front desk always smiles & welcomes me personally.
I belonged to the Cinti Sports Mall for years & TriHealth is FAR superior. Many thanks!
Clean, comfortable environment with friendly service. I have recently been traveling and visited several other fitness centers around the country and was thrilled to be back home and at the Wave!! I stopped in for before I even went home!!
The maintenance guy is very hard working, good looking and very sexy. All staff is amazing and goes the extra distance always. The owner is also a very nice looking man who doesn't hesitate to put money back into his club to keep things looking and running smooth. It has been a great experiences. Thank you HSAC staff
Your hours work well with my schedule and your staff at the front desk are very helpful
The variety of equipment, classes, ways to exercise. Staff is friendly. Parking is easy most of time.
My only issue is that the equipment like treadmills, cycles, get dust layer at the bases that I look at when I work out...it doesn't look so great! It never seems to get a good cleaning. Seems like it should be easy to keep as clean as the rest of the equipment.
The a Corniche is well presented and well maintained. It was very good equipment and the staff are friendly and helpful without being subservient.
Hours of operation, facilities, friendly staff, pools, and variety of equipment. Plus, health facilities and rehabilitation are close by the center.
Wery nice and clean gym.
Great staff, knowledgeable exercise instructors, love the yoga, just the right size of facility (and clean!) with top notch equipment.
Nice facility, wonderful staff and lot of great classes to take. Also, extremely family friendly.
• Staff is always very helpful and courteous
• Men’s Locker Room is always very clean … Thanks to James
• Main Gym is very clean and no stale odors
• Gym Equipment is well maintained … not many machines out of order
• Gym Equipment is frequently wiped down by staff
• My Wife and I enjoy the indoor and outdoor walking tracks
• Racquetball courts – Very Nice
• Indoor and outdoor pools are very well maintained
• Very nice basketball court… recently had floors sanded and court restriped
• The Wellness Center Gym is the nicest gym. We have lived in California and Houston and The Wellness Center is at the top of gyms.
Variety of options, friendly staff and members
Everyone works hard to make each visit the best it can be.
Linda Burrows was fantastic at the first impression for Tri Health, she was beyond my expectations on the phone and in person. The tour was great as well. The price is more than I would like to pay; however I am in love with the gym now thanks to both Linda and Jeff Phillps (my trainer).
Everything - cleanliness, friendliness, availability, selection of classes, atmosphere
First and foremost, the staff at PAC is always very friendly, knowledgeable and accommodating. Also, the club, equipment, pool and grounds are always clean and the equipment well maintained.
I love the friendly atmosphere, fresh towels, cozy fireplace in the lounge area and variety of exercise equipment and machines! equipment. I wish they had more variety of morning and mid morning workout classes. Maybe an hour long muscle conditioning class 3 times a week. The instructors are all very good and knowledgeable!!
Atmosphere and friendly staff.
Friendly staff, good quality service
Facility is very clean. The staff is friendly. Enough space that it does not feel crowded, and you can get a workout in quickly without having to wait on equipment.
I have met a lot of close friends at the Pavilion and have learned lots from some of its fantastic instructors, Jen Horenziak, Andrea Tumler, and Tetyana. Hats off to Janet and Jane at the front desk and Ildi in the locker room.