Customer Testimonials
Friendly, helpful & knowledgable sales lady.
Knowledgeable salespeople and friendly staff!
Love the variety of running shoes available, and the knowledge about the product.
The one on one attention no matter how long it took. I felt that I got the right shoe with the right fit.
Individual service and a large variety of up to date styles.
Service is very friendly and thorough. Fit is the most important factor and there is no pressure to buy one shoe over the other. Also got great advice and information regarding upcoming training opportunities!
The quality customer service cannot be beat along with top notch products.
Very high level of knowledgeable, friendly,customer service in fitting shoes and explaining features and benefits of all your products from water bottles to socks and clothes.
Individualized, quality customer service
Staff really pay attention to what the client is saying and asking. They are very informative and friendly.
The employees take their time fitting the shoes and inserts. Most comfortable pair of shoes I've had in years.
The individual attention and how perfectly you matched up my son to the right shoe.
make my feet feel good!
Both are superb! Just wish the prices were cheaper.
the service by people who seem to genuinely enjoy helping.
Feel that you know how to fit and recommend shoes
The attention to detail, product knowledge, and personal attention provided by the associates are bar none the best of any company I've ever been to, sporting goods or otherwise. I am routinely impressed every time I come in.
I like the one on one customer service and the patience of the sales associates.
Staff was knowledgable and friendly, she explained your process and was understood easily. Not being familiar with my feet and fitting for shoes this information even though brief was well taken and beneficial for me to know.
You stand behind your products and guarantee a good fit.
The quality of shoes at Fleet Feet in St. Charles were the best I've found in the St. Louis area. The staff cared about me and respected my time when searching for the right shoe. They went above and beyond! I'd highly recommend Fleet Feet to anyone from those just looking for a good walking shoe to those interested in running marathons all the way to Ironmans.
I appreciate the wonderful service I received from a knowledgeable gal. She explained everything and fitted me with the right shoe.
The staff was very friendly and knowledgeable. It was nice that I wasn't rushed through a fitting even while people were waiting.
Greatest customer service. I've been to the store many times and the simple reason for me coming back is your guy's friendly atmosphere and great product knowledge coupled with your amazing customer service. That's a wow in my book
Fleet Feet in St. Charles has an exceptionally friendly and knowledgable staff.
Friendly knowledgeable service. Extensive understanding of our needs as runners and the characteristics of all shoes recommended.
I loved how you could tell me everything about my feet and what shoe I needed!
They spent time with me and were personalble
I always have a great experience at Fleet Feet. Staff (I normally talk with Mason) are very knowledgeable and don't make you feel rushed. I really appreciate the way Mason took the time to help me find the me find the right shoe. He has also been great in helping both me and my mom find the right supports for our muscle problems. I will absolutely be back and recommend Fleet Feet to others.
The service is incomparable. Megan puts the 'pro' in Fit Professional.