St. Louis (Combined)

Customer Testimonials

Report a concern   October 20, 2020 — Rated 10 out of 10 by Jennifer Moeller Fleet Feet
What do you like about our products and services?

Great selection and service. Ashlynn was helpful, friendly and knowledgeable.

Report a concern   October 20, 2020 — Rated 9 out of 10 by C.O. Fleet Feet
What do you like about our products and services?

great service and help. The sales staff were very friendly and helpful

Report a concern   October 20, 2020 — Rated 10 out of 10 by K.O.R. Fleet Feet
What do you like about our products and services?

Great service, knowledgeable and did not feel rushed

Report a concern   October 19, 2020 — Rated 10 out of 10 by Debbie Davis Fleet Feet
What do you like about our products and services?

Professionals that work there.
Selection of merchandise.

Report a concern   October 19, 2020 — Rated 10 out of 10 by D.W. Fleet Feet
What do you like about our products and services?

I believe the person I worked with was Rodney. He took the time to make sure I understood what would work best for me and found me some extremely comfortable walking shoes.

Report a concern   October 19, 2020 — Rated 10 out of 10 by T.N. Fleet Feet
What do you like about our products and services?

Friendly knowledgeable staff

Report a concern   October 19, 2020 — Rated 9 out of 10 by J.T. Fleet Feet
What do you like about our products and services?

I was able to work with Heather at the Des Peres location, and she was fantastic. I was returning some New Balance shoes, that I purchased only 5 weeks earlier because the soles were wearing out. Needless to say, I came into the store very disappointed. Initially, the store manager, Faith, refuted my claim about the shoes and said "that is what happens when you walk and run as much as I do." She said, "we are not in the business of returning shoes." So, my frustration level continued to rise. But, I still needed new shoes and Heather took her time to relax me and show me some new options. Heather was so great. She rescanned my feet, and showed me about 6 pairs of shoes. She even worked with Faith to get me a full refund on my returned shoes, and I only had to pay the difference in price with the new shoes.

After my disappointment with my initial shoes and my dealing with the store manager, Heather did a great job with customer service. I never thought I would recommend Fleet Feet after my initial dealings, but Heather's attitude and willingness to help made all the difference.

Report a concern   October 19, 2020 — Rated 10 out of 10 by Jessica Collins Fleet Feet
What do you like about our products and services?

The sales staff are very friendly,knowledgeable and helpful. I always leave with a great fitting shoe. 👟

Report a concern   October 19, 2020 — Rated 10 out of 10 by K.K. Fleet Feet
What do you like about our products and services?

I like your high quality running products as well as extremely friendly staff.

Report a concern   October 18, 2020 — Rated 10 out of 10 by J.M. Fleet Feet
What do you like about our products and services?

Great service

Report a concern   October 18, 2020 — Rated 10 out of 10 by D.W. Fleet Feet
What do you like about our products and services?

Very prompt, friendly, knowledgeable service. Great experience!

Report a concern   October 18, 2020 — Rated 10 out of 10 by L.W. Fleet Feet
What do you like about our products and services?

The friendliest and patience of the staff as I purchased my 1st pair of running shoes.

Report a concern   October 18, 2020 — Rated 10 out of 10 by R.B. Fleet Feet
What do you like about our products and services?

Quality & service

Report a concern   October 18, 2020 — Rated 10 out of 10 by Bev Fogliani Fleet Feet
What do you like about our products and services?

Knowledgeable staff and nice selection.

Report a concern   October 18, 2020 — Rated 10 out of 10 by S.M. Fleet Feet
What do you like about our products and services?

Salesperson was very knowledgeable and friendly.

Report a concern   October 18, 2020 — Rated 10 out of 10 by C.B. Fleet Feet
What do you like about our products and services?

Professional, friendly service

Report a concern   October 17, 2020 — Rated 10 out of 10 by N.D. Fleet Feet
What do you like about our products and services?

Great experience at Fleet Feet in St. Charles. Knowledgeable salesperson, very sure to help get the best shoe and the best fit. Thank you!

Report a concern   October 17, 2020 — Rated 10 out of 10 by D.B. Fleet Feet
What do you like about our products and services?

Comfort, durable

Report a concern   October 17, 2020 — Rated 10 out of 10 by M.A.M. Fleet Feet
What do you like about our products and services?

They were very helpful and knew how to fit there shoes.

Report a concern   October 17, 2020 — Rated 10 out of 10 by F.C. Fleet Feet
What do you like about our products and services?

personalize service

Report a concern   October 17, 2020 — Rated 9 out of 10 by J.B. Fleet Feet
What do you like about our products and services?

A fine selection of high quality products. Associate asked questions and seemed genuinely concerned about getting the right shoe for my needs.

Report a concern   October 17, 2020 — Rated 10 out of 10 by S.L. Fleet Feet
What do you like about our products and services?

Great information and shoe fitting.

Report a concern   October 16, 2020 — Rated 10 out of 10 by Abie Leija Fleet Feet
What do you like about our products and services?

The staff was very friendly and knowledgeable. I think the lady I worked with was Kate or Katie.

Report a concern   October 16, 2020 — Rated 10 out of 10 by Scott Kleymann Fleet Feet
What do you like about our products and services?

Great service and easy to work with in person.

Report a concern   October 16, 2020 — Rated 10 out of 10 by April Hobbs Fleet Feet
What do you like about our products and services?

Personalized assistance but no pushy sales pitch. All of my questions were answered.

Report a concern   October 16, 2020 — Rated 10 out of 10 by V.K. Fleet Feet
What do you like about our products and services?

Great service!

Report a concern   October 16, 2020 — Rated 10 out of 10 by S.C. Fleet Feet
What do you like about our products and services?

Knowledgeable customer service (retail)

Testing gives more information on feet

Given variety of shoes

Report a concern   October 15, 2020 — Rated 10 out of 10 by P.W. Fleet Feet
What do you like about our products and services?

The people!!! Your team knows their stuff. Kind considerate informative. And I appreciate that the shoes can come back if needed.

Report a concern   October 15, 2020 — Rated 10 out of 10 by J.C. Fleet Feet
What do you like about our products and services?

My visit was great !

Report a concern   October 15, 2020 — Rated 10 out of 10 by Ken Garrison Fleet Feet
What do you like about our products and services?

The attention to detail and addressing my specific needs.


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