ServiceMaster Clean
3839 Forest Hill Irene Rd
Memphis
TN 38125
United States

Average rating: 7.5 out of 10 based on 90 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 5, 2013 — Rated 9 out of 10 by J.D. ServiceMaster
What do you like about our cleaning services?

reliable

Report a concern   June 5, 2013 — Rated 10 out of 10 by T.W. ServiceMaster Janitorial Excellence By Didier
What do you like about our cleaning services?

Very Prompt and Thorough

Report a concern   June 5, 2013 — Rated 10 out of 10 by Naomi Benyowitz ServiceMaster Professional Building Maintenance
What do you like about our cleaning services?

Thorough, timely, tidy, responsive, willing to help.

Report a concern   June 5, 2013 — Rated 4 out of 10 by K.K. ServiceMaster Professional Cleaning Services
How did we disappoint you and what can we do to make things right?

New cleaning personnel comes and goes without the customer been aware of the changes

Report a concern   June 5, 2013 — Rated 10 out of 10 by J.S. ServiceMaster Of Big Rapids West
What do you like about our cleaning services?

Professionalism of their management staff, and the ability to handle challenges when they arise.

Report a concern   June 5, 2013 — Rated 9 out of 10 by J.C. ServiceMaster Cleaning and Restoration Services
What do you like about our cleaning services?

it is on time

Report a concern   June 5, 2013 — Rated 10 out of 10 by K.P. ServiceMaster Janitorial Excellence By Didier
What do you like about our cleaning services?

Mike you do a fine job . . . please submit the bid that was sent out. We have several janitorial members and felt it is time to send out to bid to all including you.

Report a concern   June 5, 2013 — Rated 10 out of 10 by R.L. ServiceMaster Custom Cleaning
What do you like about our cleaning services?

The professional handling of our service and of course the quality of the work done.

Report a concern   June 5, 2013 — Rated 9 out of 10 by Dale Reutter ServiceMaster Custom Cleaning
What do you like about our cleaning services?

Prompt , professional , follow up

Report a concern   June 5, 2013 — Rated 5 out of 10 by M.D.R. ServiceMaster Quality Services
How did we disappoint you and what can we do to make things right?

We do not feel we are getting the quality of service that we should. Having to give reminders that should be automatic procedures. Getting complaints from office employees that some areas are not getting cleaned. Please give us a call and we can go into detail.

Report a concern   June 5, 2013 — Rated 10 out of 10 by C.K. ServiceMaster Cleaning and Restoration Services
What do you like about our cleaning services?

Professional, Excellent Service, Good Communication

Report a concern   June 5, 2013 — Rated 10 out of 10 by J.H. ServiceMaster Of Big Rapids West
What do you like about our cleaning services?

Good friendly employees that pay attention to detail and ask if there is anything else they can do to accomodate customer needs.

Report a concern   June 5, 2013 — Rated 10 out of 10 by A.T. ServiceMaster Cleaning and Restoration Services
What do you like about our cleaning services?

ServiceMaster is by far the best cleaning service we have used because of their attention to detail, training, and customer service.

Report a concern   June 5, 2013 — Rated 7 out of 10 by N.B. ServiceMaster Professional Building Maintenance
What could we do to improve?

Continue to do a through job at cleaning all areas.

Report a concern   June 4, 2013 — Rated 2 out of 10 by J.K. ServiceMaster by Pletz
How did we disappoint you and what can we do to make things right?

Had a meeting with Marilyn 5/23. Gave notice of cancellation: we will re-evaluate service 7/1. Need to see a great deal of improvement.
Had the carpets cleaned today and there were all sorts of evergreen needles from the Christmas display under the display table in the upstairs foyer. As it is open on the bottom, there was no reason for the needles to still be l there. Rich was definitely not doing his job. Our bathroom fixtures now shine, thanks to Eva. This church building needs to be brought up to your standards. Linda Bilsbarrow Phone number removed

Report a concern   June 4, 2013 — Rated 9 out of 10 by Dawn Rogers ServiceMaster Professional Building Maintenance
What do you like about our cleaning services?

I like the relationship we have with the team Cleaning Management/Technicians, Occupants and Owner. I feel janitorial is a very cyclical business. We need some things at certain times, in addition to items that can not be predicted. The open communication makes it work.

Report a concern   June 4, 2013 — Rated 10 out of 10 by J.G. ServiceMaster Facility Maintenance
What do you like about our cleaning services?

Excellent customer service. Prompt. Great quality if work provided.

Report a concern   June 4, 2013 — Rated 9 out of 10 by E.F. ServiceMaster Cleansweep Janitorial
What do you like about our cleaning services?

friendly and professional

Report a concern   June 4, 2013 — Rated 5 out of 10 by F.P. ServiceMaster Facility Maintenance
How did we disappoint you and what can we do to make things right?

It seems lately that things are getting missed. We just recently had an experience where a "special" job we requested get done on a weekend was never completed. There seems to be a lack of communication between management and cleaning crews.

Report a concern   June 4, 2013 — Rated 9 out of 10 by K.M. ServiceMaster Cleansweep Janitorial
What do you like about our cleaning services?

All the employees are very friendly and they are here like clock work, never misses a week, and the work is done with pride and quality.

Report a concern   June 4, 2013 — Rated 9 out of 10 by P.R. ServiceMaster Facility Maintenance
What do you like about our cleaning services?

Communication log is effective
Someone comes through during the day to assess the cleanliness
Problems are addressed and corrected

Report a concern   June 4, 2013 — Rated 10 out of 10 by D.L. ServiceMaster by the Border
What do you like about our cleaning services?

I know it will always be done and done well. As a business owner, it's easy to say you're going to take care of the cleaning without a service, but the fact of the matter is that it will not happen at the same level of quality or frequency. With your service I never have to worry about it.

Report a concern   June 3, 2013 — Rated 8 out of 10 by K.H. ServiceMaster Facility Maintenance
What could we do to improve?

Lower the cost

Report a concern   June 3, 2013 — Rated 9 out of 10 by C.H. ServiceMaster Facility Maintenance
What do you like about our cleaning services?

Very professional and do a excellent cleaning service.

Report a concern   June 3, 2013 — Rated 10 out of 10 by G.G. ServiceMaster Facility Maintenance
What do you like about our cleaning services?

Great job!

Report a concern   June 3, 2013 — Rated 9 out of 10 by Debbie Gardner ServiceMaster Facility Maintenance
What do you like about our cleaning services?

They do a good job with little work on my end. Makes my job easier.

Report a concern   June 3, 2013 — Rated 10 out of 10 by K.W. ServiceMaster Facility Maintenance
What do you like about our cleaning services?

I like the consistency

Report a concern   June 3, 2013 — Rated 10 out of 10 by F.K. ServiceMaster Commercial Cleaning Services
What do you like about our cleaning services?

The ease of working with my Service Master Manager William Burgos, issues are very easily resolved on either end. The cleaning crews are professional in many aspects, including their cleaning ability.

Report a concern   June 3, 2013 — Rated 10 out of 10 by K.H. ServiceMaster Facility Maintenance
What do you like about our cleaning services?

THE FACT THAT THEY SEND SUPERVISORS OUT AND LOOK TO SEE THAT THEIR STAFF IS DOING A GOOD JOB.

Report a concern   June 3, 2013 — Rated 2 out of 10 by R.D. ServiceMaster Commercial Cleaning Services
How did we disappoint you and what can we do to make things right?

The floors are not very clean. Dusting is hardly done. I guess things look neat because the trash is taken out and picked up off the floor, but I wouldn't hire this company for my own property.


Privacy Policy