Customer Testimonials
I like the store manager, James; he is very friendly and treats me well; he offers services when needed but not in a pushy way. He always listens to my issues and helps to correct them if needed.
Fast seevice
Great value and service.
Arriving 5 minutes before the appointment time, Precision Tune Auto was ready for my arrival and willing to begin work immediately. They quickly pulled up everything needed for the job and quickly and efficiently began. Questions were answered. MY estimate of 90 minutes was double the time they took to finish. They did EVERYTHING needed to do a complete job in a friendly, efficient and professional manner.
I will gladly return !!
ALWAYS fast and friendly
Everyone was very nice and courteous. The staff were very friendly down to earth people. It didn't take long to get work done. It was a very pleasant atmosphere.
Staff is very professional. Waiting area is neat and clean.
Shirley was very kind and very helpful! They diagnosed my problem quickly and helped me make a sound decision from there!
You guys are the best and I trust you completely! I can't say that about many places or people.
Very friendly environment
Fast, accurate service
No appointment needed for an oil change, fast friendly service, reasonable prices.
Great products and services
Excellent service and they worked with me
Friendly staff. Good prices.
Knowledge and professionalism of everyone
Great service
Our fleet uses your business located on Jefferson Avenue in Newport News. You have a new shop manager. His goes by A.J. It is the people that make the business. You have an asset in this man and you need to take care of him. I was disappointed with the corporate maintenance structure when I walked into his shop yesterday to witness water coming through the main lobby ceiling. Running through a light fixture I might add which is an extreme safety hazard and could burn your building to the ground. The air conditioning system had to be shut down and the light kept off. This heat and humidity inside would be unbearable to waiting customers. This man apologized and soldiered on. There should have been someone on site taking care of this. Your employees are mechanics and business managers not plumbers and electricians. You have an awesome group at this location so please respond in a timely manner when they need help. I will not pull my fleet service from them because of this.as again, it is the people that make the business and somebody from Corp Maintenance owes this group an apology for the delay and embarrassment they were put through.
Service was great and staff were very friendly!
My headlights look great! Good price! Very fast work!
Very friendly staf
Courteous and professional service.
I had never been to this place before so was just hoping to get reasonable service. I did have a groupon for a discount. I arrived a bit early, they took the coupon and got busy. I got the car back early actually, they were very professional and friendly. The best part is they are close to home. I will be going back.
Excellent service, honest, made me feel welcome and respected.
They are very polite and willing to help in anyway and also give further advance.
Speed and politeness
Great customer service; friendly and fast!
Great Prices, honest employees, and friendly service!
The service was fast and the staff was very polite I would recommend precision tune to friends and colleagues.
The service is excellent, fast and reasonable.
They are great there! Very nice, kind and quick.