Customer Testimonials

My recipients enjoyed the cookies.

Sent a large batch of your cookies to a customer.
They said they were very good and enjoyed by all.
Delivered as promised.
Thanks,

It was easy to order, and the service was excellent, and the people I talked to were very nice and helpful. I have already recommended this company to a friend here at work and I think she is going to order from you if she hasn't already done so. I will definitely use you all again.

Order came on time and prompt. Presentation looked perfect.

Great customer services, cookies were amazing. Thank you!

Ordered Christmas elves to celebrate a weekend event. Ordering was easy. Cookies were beautifully decorated and tasted delicious. Ashley was friendly, knowledgeable and provided exemplary customer service! Definitely coming back.

Beautiful and delicious!

Quick

My husband loved it!

The bouquet was amazing! And tasty!

Have dealt with Naperville Cookies by Design for many years - always first-rate customer service. Cookies are always consistent, high quality!

I have ordered cookie bouquets for the past 5 years through Cookies By Design North Olmsted. The cookie bouquets have never disappointed the recipient and they always enjoy the cookies. I have had the pleasure of corresponding with Judy Roetzer and she is a thoughful and conscientious person when filling the order. Much appreciation to her dedication and customer service.

Delicious. Probably delivered and the person I spoke to at the store was very polite and thorough.

The cookie kits were so nice and the staff were very friendly.

Delicious cookies! Great customer service!

the recipient called, the family was thrilled.

Over the years Cookies By Design has provided joy to the recipients of these bouquets. Thank you for your service.

The service was excellent. Judy helped me with the order. Very pleasant lady.

Easy to order, prompt delivery.

Smooth! Excellent service everytime I go. Whether Schaumburg or glenview! Love this place! Esp the peanut butter cookies and choc chip!

Easy to ship to my son’s dorm and great value! Cookies taste good and seasonal look!

Love the cookies .. very tasty and diffrent

Good variety and fast delivery.

The cookies looked beautiful and they were tasty. I gave a Christmas holiday basket to my coworkers and they loved their cookies!

The order process was simple, the delivery was smooth, the presentation and taste was fabulous. I would highly recommend it. Thanks!

Prompt, professional, easy ordering process!

It was the cutest bouquet of cookies and everyone loved them. They said the cookies actually were very good tasting which is not usually the case with other companies I've bought from in the past.

I couldn't have been more pleased. The only thing was I asked if 3 names could go on the cookies and that was missing.

I had a wonderful experience. A staff member called me to ensure my order was correct, and asked for further clarification. They also went above and beyond to accommodated. The cookies...well they were on another level. Incredibly good tasting! and HUGE

During a very busy season,both orders I placed were delivered promptly as scheduled and it was Newburyport,and Westford. The kids absolutely loved the cookies and it put huge smiles on their faces . I've ordered from you before and you never disappoint. Presentation impeccable. Happy repeat customer. Thank you for your hard dedicated work.

I ordered from Australia and it all went really well.