Customer Testimonials

Great customer service! They always call when the order is delivered. The cookies look and taste amazing!

Excellent customer service

They do a beautiful job on presentation. My recipient was extremely surprised and happy with their delicious birthday gift! Nice variety of cookies and they taste great!

What a fabulous company. I needed a cookie bouquet same day. Cookies by Design delivered the bouquet before I got to the venue and it was beautiful. Over the top customer service! Thank you so very much.

Beautiful and delicious cookies! They look too cute to eat, but we did, and they were amazing!!

The Thank You bouquet was beautiful and what a nice extra touch that you also included the receiver's name on one of the Thank You cookies! I had not thought to ask for that.

So glad you are in the area!!

Easy to work with
On-time delivery

Ordered by mistake and then canceled.
Lady I spoke with was very nice.
Then I reordered same arrangement from our local Cookies By Design instead.
Thank you!

Loved the presentation!

Online order process is easy. It was delivered on time & I was made aware right away.

They were very helpful even though they were short staffed

Easy to order on the website. Cookies are gorgeous and are delicious and they're packaged beautifully. So exciting to receive, too!

More than what I thought it would be, bigger! So nice!! Everything done in a timely manner and top tier cookies!!

Aaliyah is the best! I very had large last minute order (over 900 in 44 different states) and she pulled it off seamlessly! Great experience! Great customer service.

The cookies look and taste great

Cookies and delivery perfect as usual!

Great!

Cookies by Design in Exton is always there for me!! They create beautiful cookies, professional and personable in all ways. The cookies are always done just right--exceeding expectations. I use Cookies by Design for all of my events and everyone loves the personalized decorating. Best of all, the cookies taste as good as they look!!

I have been buying these cookie bouquets for years and I love the look on the receivers face when they show up at their doorstep.

The recipient reported how nice and friendly her delivery person was. Super efficient delivery. Thank you!

Made the order in short time & my niece & nephew enjoyed them w/ my sister n fam! 💙

Great Service! I made a mistake for the date to have my cookies delivered and when I called the woman on the phone she was very understanding and pleasant to talk to. Will definitely order more cookies in the future.

My bouquet was put together by Brooke and she did a fabulous job. She discussed all parts of the order with me and helped me adapt it to the perfect gift. I will ask for her in the future when I need an additional bouquet

Delivered with care on the day requested. The birthday girl was surprised and delighted!

Very helpful and were able to deliver it the next day!

Cookies by Design made a great cookie boutique for my nephew. After ordering and paying online I realized it was scheduled for a different delivery date then I had needed. After one friendly call they were accommodating and efficient. I even received a call after they were delivered! I am so please with my experience I will definitely be reaching out to them again!

Beautiful, yummy and easy to order!

Easy to order, prompt, great product!!!

I was getting the cookies for a gift for my son in law who is dying of cancer. I was delighted that they were delivered on his day and that he was happy to receive to receive them. It was my first order online so I was proud to have accomplished that feat.

It was easy to order online and when I called the store directly the staff was extremely helpful. The cookie bouquet was beautiful and delicious!