What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern

April 20, 2026 — Rated 7 out of 10 by R.N. Lightbridge Academy of Troy

What could we do to improve?

I believe there is still a learning curve to attentiveness when considering a multitude of infant schedules. there are times when we check in our child and write a detailed “hey for today….” Note and I’ve been told or messaged a few times “hey we didn’t see this till way later”, or just general difficulty we have noticed with staffing coming in and out of the room, which has led to late times for naps or bottles, cause be difficult to pick up and transition back when at home