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based on 4 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The center was amazing to start with but has gone down hill since being acquired by franchisee’s. It seems like the franchisee’s are prioritizing profit and new enrollments over the wellbeing of the children currently in care
My son's class has been without a teacher for almost a month now. The teacher in his class is overwhelmed and does not teach the kids. He had juts started to understand potty training and she is not working with them at all so he is falling behind.
Things aren’t communicated in a timely fashion, Im pretty sure my child’s class has been out of ratio on multiple occasions, I hardly get pictures, and the justification for it all is that theres new kids getting adjusted to the class. I think the only resolution is having teachers trained to be able to handle all aspects of their responsibilities and communicate more effectively. Also, not letting parents know Miss Megan was leaving was wild and it’s even wilder that Miss Alyssia is solo for two weeks in the meantime. The parents deserve better communication than that and Miss Alyssia deserves some support.
I know a new school is going to have turnovers in the first year, but it’s disheartening when my child gets attached to someone and then they end up leaving. We love Miss Elizabeth though! I still have issues with things being logged. There are days where I only get 3 updates outside of check in and out. The app also has some bugs where it’ll log me out and not let me log back in or it’ll be blank.