based on 19 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Once I was able to connect with Brian he came to the house to work on the chairlift. There was a problem with the fuse and it blew again that day and Brian sent someone as possible.
Tal and his team went above and beyond in assessing, understanding and recommending solutions for our situation. They made a stressful situation stress-free. We really appreciate them.
The ramp was delivered and installed within 2 days of ordering it. The installers did an awesome job. They explained what they were doing and asked if we had any questions when they were finished. I had 2 rugs on the step that they rolled up and put away for me.
Reasonable and efficient service.
no complaints!!!!! tHANK YOU.
Punctual, professional and reasonably priced
Very efficient very friendly
I sincerely highly recommend Mark from NextDay Access! He did a terrific job installing my grab bars around the house. He is knowledgeable & professional. He took the time to listen clearly to my needs. He is very kind & polite. And along with doing a fantastic job, he also left the job site immaculate.
Thank you Mark!!
Kathy & Brian Last name removed 😇
Everyone at Next Day Access was terrific in response to my needs for a stairlift purchase and installation. The installers, John and Dathan, were timely, efficient and knowledgeable in their installation of the lift. Great team to work with overall.
It didn't take a long time to repair the wheelchair wheel and customer service was great.
freindly quick and effiencent
The two men were very competent in installing the chair lift as well as being very personable.
Very professional
Quick reliable and outstanding customer service
The whole process from start to finish was a very professional experience. Everything was installed timely and Brian, Devin, Joe and Mike were efficient and pleasant. I highly recommend this company!
Efficient fast service, thank you!
All the guys that have been here are very helpful and make sure things get done right
The technician listened to one conversation and concerns. They guided one through the best solutions that would help you feel safe
Very responsive when called and addressed all my questions and needs. Install did not take long and was fairly simple. Had some initial bugs to work out once installed, but they answered phone and returned to correct issues. Tech Andre returned adjusted the stairlift with spacers and the stairlift has worked fine.
I have nothing but the highest praise for Next Day Access. I placed a call on Thursday afternoon and got a prompt callback from a representative who set a next day appointment for an assessment of our needs. Contact was established via phone and text, making for easy communication. Bryan arrived at the scheduled time in Friday and worked with us to tailor the ramp to our needs. The price quote was received and approved within the hour of his visit and installation scheduled for the following Monday. The installment team arrived right on time and had the ramp in place and ready to use in under an hour from their arrival time. Every individual, from the phone to the in-person contacts was super nice and professional. I am rarely impressed with customer service any more, but this business and it's team is top notch. I highly recommend Next Day Access for your accessibility needs.
Very professional, focused on what was needed, and quick to respond.
It was top notch from start to finish! You all provided the quote right away and were very responsive to my questions. Ernest was terrify for the install! Super personable and got the job done right.
Always prompt. Great communication. Thank you for your continued support
All was well until I saw that the vertical grab bar was installed at a slight slant. It was supposed to be aligned with the edge, straight up and down. I cannot unsee it.
Professional, respectful and punctual
Timely and prompt, great help to me, answered all my questions!
Great service all around. Tyson was prompt and quick to respond. I would recommend him to anyone.
Incredibly personable, professional, and attentive from the very beginning through install. Got a stair lift for my son after major knee surgery. Was a game changer for his recovery.
So far so good they simply looked at the things and assessed the need and have to reschedule for a return appointment.