Customer Testimonials
Great atmosphere. Not the same as Smith Field though.
I was Very disappointed that you did not hv a good gift shop. I hope you plan on having one.
State of the art facility. The club experience is great as long as I can convince my company to use more of their tickets.
The overall atmosphere and great seating.
Beautiful park. Easy food experience.
Ease of getting around the ballpark. Concession stands. Great views. Fun family outing.
Nice stadium, close intimate feeling to the field and close to concessions
Beautiful new ballpark
Beautiful field, great win, good food, clean facility.
Food in box seats should be available later.
I enjoyed everything about my first experience at The Ballpark. The stadium is beautiful and the game was exciting. I am a Dodgers fan and went to see the Bees play vs the KC Comets, the Bees won. I had a wonderful experience. I bought some food in the marketplace and loved the convenience of checking in with my credit card and walking out without having to wait in line to pay. I also enjoyed a nice cold beer. I met other fans and had some great conversations. The Bees have a great new home and I will definitely be returning to watch them play again.
Very impressive facility and staff.
The setting, the view, plenty of of helpful staff and everything was so easy. FYI the Mini golf is a big hit.
Everything was great. Excited for the new stadium.
Clean facilities, very nice stadium
It's hard to specify one particular item. It's just overall a great experience.
Diamond Club Experience Feedback – Quick Wins
Guaranteed Nachos Every Game: Always have nacho bags with warm cheese available — fans expect it as a ballpark basic, especially at the premium level.
Popcorn Warmers and Self-Serve Butter: Upgrade popcorn service with warmers and a self-butter station, similar to Megaplex theaters — small touch, big upgrade to the experience.
Team Store Discount: Offer 15% off at the Team Store for Diamond Club guests — simple loyalty perk that encourages spending and makes the experience feel valued.
Clarify Seating Expectations + Improve Comfort: Be clear that Diamond Club seats are not cushioned like the Terrace Club — and offer simple seat cushions handed out at entry (or pre-placed on seats for Diamond Club guests). (Branded Bees seat cushions would even double as a low-cost loyalty gift.)
The game, the food, the atmosphere, the shared excitement with the other fans.
Amazing!
Seating and food good. Parking pricey.,,
Love how much safer it feels! Awesome stadium. Great player interaction with the kids.
The new ball park is awesome! It is beautiful & well positioned. I love the walk-in concession options.
Two small items that are a bit of a disappointment.
The berm/ grass area is much smaller. Which could have been a bigger area.
Would love some more family friendly & more healthy concession options.
Great experience! One thing I did note was very few bought actual seats. I would bet this has to do with the price given that is the reason I decided on the lawn seats.
We were excited to afford tickets and take our family to a great game. Our kids had a great time loved meeting Bumble. It was much needed family time.
The whole thing. The stadium is awesome. The layout of the food options were great too. Love the “store” to shop for you own food and just walk out. Well done.
The new ballpark is great. Staff are friendly. Lines are short. There is lots of space to move around the stadium and activities for all ages.
Great views of the game throughout the whole stadium.
It was a laid back and fun evening. The new ballpark was great!!
Even though we picked the one night that it was raining, we still had the BEST time. There were so many fun things to do - cornhole, putting, photo opps, shopping, chasing Bumble around 😂 And every staff member we talked to was super kind and helpful.
Great new park!
The seats were good. The fans were convivial. The game was exciting.
Terrace seats were good, but no bathrooms or food.