- Phone: 270-351-9800
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Customer Testimonials
We had an outstanding experience with Don Franklin Hardin County Ford. Our sales consultant, Wade Vallbona, was exceptionally knowledgeable, professional, and a pleasure to work with throughout the entire process. He went above and beyond to ensure we found exactly what we were looking for and worked diligently to get the numbers where we needed them.
Over the course of our two-day interaction, we worked with several members of the team, and every single person we encountered was friendly, attentive, and committed to providing excellent customer service. We truly appreciated the welcoming environment, including the thoughtful offers of refreshments while we were there.
Overall, this was a seamless and positive car-buying experience. We highly recommend this dealership to anyone in the market for a vehicle.
The professionalism of the team
Always looking great with the smoothest rides at affordable prices.
Our sales associate Demetrius was excellent. He made to process extremely enjoyable.
Has a great selection to choose from! They are very polite and will work with you with any needs. Demetrius specifically was a very down to earth person who truly cares about doing right by the customer. Issac is also a fantastic financial rep there. I would recommend recommend Don Franklin 10/10 times. If you or anyone you know needs a car, please dont hesitate to make them your first priority. I promise you won't be disappointed!!
Salesmen Dustin and Kauwan were very friendly and helpful. No pressure either. Will recommend this dealership to friends!
Was very impressed with our salesman Kuwan…he listened to what we wanted and got us the vehicle we needed! Great customer service
Always have something I need
Very helpful and knowledgeable, great to work with
Demetrius was great working with us on potentially buying a vehicle.
Straight forward low BS atmosphere
Everyone is very nice and willing to help. They make you feel like your home and welcomed.
I have been a customer for a while and will continue to to be because everyone there is amazing.
Great communication!
Great customer service
Great Customer Service and Customer Support
Good deal on a used truck that we bought. It didn’t have a key for topper and they had one made for it.
Friendly knowledgeable
Fast customers service
The sales pepole. Most of all Karen ausom guy
I trust Gene Whitaker.
Good
Very quick process and staff were knowledgeable and very friendly.
Nick and JR are awesome. Very helpful and knowledgeable. Thank you for everything!
The used vehicle we purchased needed a few items taken care of and the team did everything they said they would do. Great to work with.
Very nice products. The service was excellent. Our consultant was Raleigh Bowling, London, Ky. He was very knowledgeable about every detail and question thy we had. I would certainly recommend him to anyone looking for a new or used vehicle.
Staff was great!! Everyone was so helpful and kind!
I’m a Ford person…always have been.
Excellent follow up from Webb request. The car was ready when I got there. People knew me the manager and the sales person. Demetrious were very respectful.
I can’t say that was the case at some of the other dealers that I visited.
We have purchased from Don Franklin for years, always a good experience.