Customer Testimonials

Friendly knowledgeable

Fast customers service

The sales pepole. Most of all Karen ausom guy

I trust Gene Whitaker.

Good

Very quick process and staff were knowledgeable and very friendly.

Nick and JR are awesome. Very helpful and knowledgeable. Thank you for everything!

The used vehicle we purchased needed a few items taken care of and the team did everything they said they would do. Great to work with.

Very nice products. The service was excellent. Our consultant was Raleigh Bowling, London, Ky. He was very knowledgeable about every detail and question thy we had. I would certainly recommend him to anyone looking for a new or used vehicle.

Staff was great!! Everyone was so helpful and kind!

I’m a Ford person…always have been.

Excellent follow up from Webb request. The car was ready when I got there. People knew me the manager and the sales person. Demetrious were very respectful.
I can’t say that was the case at some of the other dealers that I visited.

I’ve been buying cars and trucks from Nick since he was a salesman and keep coming back to him when I’m in the market for a nicer, newer vehicle. Your pricing, willingness to negotiate, and your people always bring me back.

Down to earth staff

Demetrious Davis the sales person was absolutely wonderful to deal with

Excellent customer service with sales and financing

The sales associate at Don Franklin Ford in Radcliff are amazing. They care about their customers

Our sales rep Micah was friendly, attentive and got us the car we wanted!

Demetrius is very kind a willing to answer any questions we have. Selection is nice. The whole team is friendly.
The detail shop needs a little improvement. The vehicle we bought needed cleaning and they took it to them. I had to clean again on inside when I got home because it was still dirty. Demetrius is going to have them do it again.

We truly liked the Ford Bronco. We had a chance to rent a car and had the choice to drive a bronco. We loved how it drove and loved the features it came with. Also, a family member has one for years and loves it.

Friendly and straightforward

Very friendly and helpful. I called from Pennsylvania and was given a lot of helpful information.

I love my beautiful Truck. I had been looking at it for several weeks.
Everyone was very nice and helpful. Thank you so much.

Love my car! Everyone is a family at Don Franklin

Everyone was very helpful and looked for what I want.

I have always liked fords

Micah was amazing to work with, was very down to earth, and knowledgeable! We couldn’t have asked for a better sales consultant! He wasn’t pushy, answered questions truthfully, and made sure we had the vehicle we wanted. We were able to make a decision quickly and drove away with the vehicle the next day!

Direct and to the point

Great price and friendly service quick experience

Straight up front pricing