Customer Testimonials
We have always had great service from Quarles Fuels and have always had a quick response by the company when needing to refuel our tank each year. This year was especially hard on the fuel companies due to the harsh winter weather conditions here in Virginia. We just recently had our tank refilled and are very satisfied with Quarles Fuels and their staff.
The services was excellent the employees were very helpful when I contacted them. I was out of propane due to the cold weather this winter. I was not aware that I had run out. This was the first time that I have had this problem and did not know what had caused the no hot water and no heat. Called and was told that a fuel truck was sent to fill my tank in a short time. Another employee was sent to check to make sure that my service was functioning safely. I also was called to see that my service was back online and that I had heat and hot water.
The services that I received was excellent and the team of employees was great and served me well with my problem. 🙂
Lynden P Garland
Thank you
Great service; I rated 10
On time
Excellent and friendly customer service. Tech knew what he was doing and was respectful of private property.
Quality Service and professional
To the lady I spoke to related to our delivery, thank you for being a lively, pleasant and friendly voice on customer service.
They heat our house. Do not like the slow response for fill ups
Drive was on time and very polite and willing to answer questions.
We are on the automatic plan and we love it. The staff have always been very supportive and helpful when I called. Very helpful and easy to work with.
Prompt service
Service was excellent
Serviceman was professional, knowledgeable, and courteous. Price was OK probably due to the world situation and was a little late in delivery. The score of 10 was mainly due to friendliness of the service/delivery.
Service
you fill it up without my telling you!
They never let me run out of fuel.
I needed a propane delivery when propane deliveries were limited due to supply chain interruptions. I called to schedule a delivery and was impressed that they came the next day! The driver was courteous and friendly as always and the delivery was completed in about 15 minutes. This is the same way it's always been with Quarles/Superior Plus Propane.
When I call everyone is professional and polite they put in the work order and are here when they say they will.
I have no problem with Quarles services or product. They are understanding when payments made.
Never ran out of fuel. Polite delivery person. Thank you
Excellent company. Their service is timely, efficient, and professional — nice people to deal with.👍👍
Service, personal interest , customer relations - all good!
Delivered the day after I requested it.
Great Service. It is kinda tricky getting to my propane tanks and they never complain.
That you actually answered the phone and came when you said you would come out. Thank you.
We like how the emergency fuel was delivered - fast and friendly technician. We do have a question as to when the tank was filled as normally there was a receipt placed on the door.
You are willing to work with your clients and keep us informed about our propane supply so we don’t run out. If we have problems, you work quickly to help us find a solution. Your drivers keep us informed about their time of delivery and are very reliable.
Prompt delivery and responsive phone person. I called to make sure my on line order went through and the rep was friendly and helpful. Keep this up! Too many businesses have call centers with long wait times and too many options and reps who are not knowledgeable or communicate well or give a run around. And my delivery was fast and texts helped! Keep up!
Friendly
Very helpful and nice.