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Guest Testimonials
Booking our tickets was so easy. We truly appreciate that the tickets can be cancelled since I got sick the day before.
Ease of getting tickets , refreshment locations and ease of refills was great. The theater was clean and organized .
Ease of ticket order and entrance.
Love the theaters- comfy, clean, and always a good experience. Food is more expensive than the tickets but that’s expected.
The theatre was spectacular! I love bringing friends here to experience it. The vibe and style of it gives it charm. Filling up your own popcorn and how close the soda machines are to the movie rooms makes it even better.
Friendly staff, clean environment and good movies!
I loved the seats! It gives off classic movie theater from the 90s which I love! I also enjoyed the machine to retrieve my own popcorn.
It was easy. Very different from the last time I was there but it ok.
The theater is very comfortable as a whole. I like the quality of video and audio, and the products at the store!
Local theater
Easy to book seats and purchase concessions. Theater was very clean and comfortable. Staff was incredibly friendly.
The entire theater was clean from the lobby to the restroom. The employees were kind and helpful. We went during the day and it was very calm. As a person with anxiety I was glad to see how relaxed the lobby environment was. The actual theater room is spacious, plenty of space between rows and seats. The reclining seats are so comfortable you could fall asleep. All around great experience worth the money.
Quick, easy to navigate.
The experience was really good and the service itself was amazing!
Organization, cleans area, customer service.
Amazing people, always clean, great screen and audio, great prices!!
I love the new popcorn and soda vending feature. The only issue I had is that in theater one the movie was very grainy looking. I have since seen the movie at another theater and it was sharp, crisp and vivid.
was great
clean, great screens yummy popcorn
Very clean, friendly staff and organized
The seating was really nice, and the space seemed clean!
The theater was clean and the attendants were friendly and helpful. The first popcorn was not fresh, but the problem was resolved quickly and easily.
Love Tuesday special, for a person who get 1 check a month this is great,thank you
Staff, discounts, self-service options
Self serve popcorn and drinks. But let guests know to expect that so they can allow time to do that before the movie.
Amstar at Lake Mary is my family’s favorite movie going destination.
Customer service reps were very nice. Popcorn tasted good. Theater was clean and comfortable.
Cleanliness and the staff was friendly.
Clean theater with an easy to use ticketing system. Friendly staff. Quality and sound were great. Love coming to Amstar Lake Mary.
I had not been to visit the theater in a while. I was impressed to see that the front box office was closed and Santikos is now directing customers to purchase their tickets at a kiosk. But they still had helpful customer service. Also, I like how the concession stand is changing. So now customers can get their own popcorn and drinks. I’m glad to see you are evolving with the times to become more efficient. Although like many, I watch a lot of movies at home now, I don’t want to lose our movie theater experience. But I do understand costs of business, and so the experience has to change. I think you guys are heading in the right direction. The theater was still very clean and it was a good picture show. I do think concessions are really expensive, but I’m not sure you have much choice. I do think offering discerning customers chances for deals through your programs and maybe certain days for lesser expensive tickets and combo deals on concessions is a great idea and you should continue it. Plenty of customers will still pay retail, but you don’t want to lose the customers that look for value in their experiences. I think you guys are doing a great job and based on my most recent experience, I will come back and support your business.