Rough Country
2450 Huish Rd
Dyersburg
TN 38024
United States

Customer Testimonials

Report a concern   October 26, 2025 — Rated 10 out of 10 by J.C. Rough Country
What did you like about the Rough Country online buying experience?

After reading the reviews on this driveshaft (5073.1 * CV Drive Shaft | Rear | 3.5-6 Inch Lift | Jeep Wrangler Unlimited 4WD (12-18)), I was excited to make the purchase from your company. I was not able to take the jeep out and drive it on the highway before I left on a trip to Moab. This is a trip my wife and I make every year and is a big deal for us and our friends. After driving on the highway for about an hour at 75 mph, my wife said we were turning around and not going due to the amount of vibration coming through the floor and making her feet numb. We ended up canceling our trip and losing money on the hotel and not being able to enjoy our yearly offroad trip. I removed the driveshaft and took it to a local driveline shop and asked him to take a look at it and balance it if needed. When I went back to pick it up, I was shocked at what he had to say. First of all, when I received the delivery, the box had damage, the paint on the shaft was scraped up and there were no weights attached for balancing. The driveline shop brought me out the driveshaft and explained that it was extremely out of balance, the shaft was not straight, and the universal joints were out of phase from one end to the other. He did his best to balance and straighten the driveshaft, but was unable to get the u-joints in phase due to the product being fabricated incorrectly. This was an added expense to the process and lost time on my part and only to find out that the driveshaft that I ordered was wrong and going to wear out prematurely and probably still have a vibration due to faulty fabrication. Overall I have been extremely disappointed with this product. The loss of time with my family and friends on our yearly Thanksgiving trip and the loss of time and money trying to make my jeep driveable again has been a complete disaster. I would love to share the pictures I have of this driveshaft if you care to see them. I hope this is read and someone cares. I would love for your company to try and make this right so I can tell people that you stand behind your products and don't leave people hanging.

Josh
Email address removed

Report a concern   October 26, 2025 — Rated 10 out of 10 by M.P. Rough Country
What did you like about the Rough Country online buying experience?

Good customer service, and good price… thanks Rough Country.

Report a concern   October 26, 2025 — Rated 10 out of 10 by S.M. Rough Country
What did you like about the Rough Country online buying experience?

Fast Shipping, SXS Heater as described. Great Company

Report a concern   October 26, 2025 — Rated 9 out of 10 by J.M. Rough Country
What did you like about the Rough Country online buying experience?

Price was good

Report a concern   October 26, 2025 — Rated 10 out of 10 by S.C. Rough Country
What did you like about the Rough Country online buying experience?

Quick and easy, fit great and no issues with installation!

Report a concern   October 26, 2025 — Rated 10 out of 10 by M.B. Rough Country
What did you like about the Rough Country online buying experience?

Easy to order with quick free shipping. Bedliner was great quality and fit perfectly. Plan on ordering more items in the future.

Report a concern   October 26, 2025 — Rated 10 out of 10 by S.L. Rough Country
What did you like about the Rough Country online buying experience?

When I called with questions, they were knowledgeable and accommodating. I also like that they have videos on their website that review the product and how to install it.

Report a concern   October 26, 2025 — Rated 10 out of 10 by D.V. Rough Country
What did you like about the Rough Country online buying experience?

Muy buena

Report a concern   October 26, 2025 — Rated 10 out of 10 by D.J. Rough Country
What did you like about the Rough Country online buying experience?

Delivery was fast, product was perfect!

Report a concern   October 26, 2025 — Rated 10 out of 10 by W.B. Rough Country
What did you like about the Rough Country online buying experience?

Good customer service and prompt delivery

Report a concern   October 26, 2025 — Rated 9 out of 10 by J.S. Rough Country
What did you like about the Rough Country online buying experience?

It was easy like most places are.

Report a concern   October 26, 2025 — Rated 10 out of 10 by D.W. Rough Country
What did you like about the Rough Country online buying experience?

Easy

Report a concern   October 26, 2025 — Rated 10 out of 10 by L.K. Rough Country
What did you like about the Rough Country online buying experience?

Everything worked out great! Very happy, will definitely use this company again!

Report a concern   October 26, 2025 — Rated 9 out of 10 by J.B. Rough Country
What did you like about the Rough Country online buying experience?

purchase went very smooth..

Report a concern   October 26, 2025 — Rated 10 out of 10 by D.K. Rough Country
What did you like about the Rough Country online buying experience?

Price was great and product shipped fast.

Report a concern   October 26, 2025 — Rated 10 out of 10 by M.D. Rough Country
What did you like about the Rough Country online buying experience?

Very satisfied with the product. Easy purchase and fast shipping.

Report a concern   October 26, 2025 — Rated 10 out of 10 by Z.G. Rough Country
What did you like about the Rough Country online buying experience?

Customer service

Report a concern   October 26, 2025 — Rated 10 out of 10 by P.B. Rough Country
What did you like about the Rough Country online buying experience?

Website is easy to navigate
Merchandise is always top-quality and always gets delivered when promised

Report a concern   October 26, 2025 — Rated 10 out of 10 by J.C. Rough Country
What did you like about the Rough Country online buying experience?

Fast delivery!

Report a concern   October 26, 2025 — Rated 10 out of 10 by O.H. Rough Country
What did you like about the Rough Country online buying experience?

It was easy to purchase and my item arrived fast.

Report a concern   October 26, 2025 — Rated 10 out of 10 by R.K. Rough Country
What did you like about the Rough Country online buying experience?

It was very easy and very informative and able to help me direct what I’m looking for in my vehicle

Report a concern   October 25, 2025 — Rated 10 out of 10 by A.M. Rough Country
What did you like about the Rough Country online buying experience?

Fast easy parts I really needed.

Report a concern   October 25, 2025 — Rated 9 out of 10 by C.P. Rough Country
What did you like about the Rough Country online buying experience?

Had just the product I was looking for

Report a concern   October 25, 2025 — Rated 10 out of 10 by D.L. Rough Country
What did you like about the Rough Country online buying experience?

Very easy to navigate through the site and unbeatable prices

Report a concern   October 25, 2025 — Rated 10 out of 10 by J.G. Rough Country
What did you like about the Rough Country online buying experience?

It all was great and I love the seat covers!!

Report a concern   October 25, 2025 — Rated 10 out of 10 by A.B. Rough Country
What did you like about the Rough Country online buying experience?

Quick, simple, and hassle free.

Report a concern   October 25, 2025 — Rated 10 out of 10 by S.A.N. Rough Country
What did you like about the Rough Country online buying experience?

Easy

Report a concern   October 25, 2025 — Rated 10 out of 10 by G.M. Rough Country
What did you like about the Rough Country online buying experience?

Quick shipping. Had to do a little engineering ti get part to fit correctly!

Report a concern   October 25, 2025 — Rated 10 out of 10 by A.H. Rough Country
What did you like about the Rough Country online buying experience?

Easy to navigate and prompt delivery!

Report a concern   October 25, 2025 — Rated 10 out of 10 by J.H. Rough Country
What did you like about the Rough Country online buying experience?

Very easy to order. I have not received it yet. I do think it was not in stock but was on order.


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