Customer Testimonials

Very relatable.

Friendly. Auto fill and auto pay.

Excellent service, very nice and professional.

Your people are phenomenal! Customer service 1000%

All good!

You are almost invisible in your service. You take care of everything without me having to lift a finger. You are so appreciated! You truly deliver 'warmth'.

Do not have to call for a fill up

First is when I call their office you get the nicest person I’ve ever talked to as a receptionist when I requested some service on hooking up the propane system and checking all the appliances for proper operation, they got it done very quickly and was a good price when we order propane they seem to show up real quick and the drivers are extremely polite
I have dealt with a couple other propane companies in the area and have not had this type of professional interaction

We find the local employees extremely helpful.

I thought I sent this. Polite & helpful, and explained answers to questions. Crystal was very professional whenever I called previously and informative.

Very friendly and I can talk to a person when I phone. Very professional

I already referred a friend and no credit was added to either account!!

My only complaint regarding your company ~ prior to you acquiring High Country, every Tuesday customers received an email indicating the level of propane in their tank. This allowed the customer to plan their finances. Most customers would welcome this benefit to resume.

Great people and great service. Excellent pricing

Their honesty, prompt service, dependability & ease of communicating with the local office.

I appreciate the friendly staff and their willingness to respond to my requests.

We like everything about the service; the only thing we wish we could do is drop into the office and pay with cash, that fits our fixed income budget better. If you have office hours that we can do that, please let us know.

We have been more than pleased with your service and especially the great customer service of your office staff.

Nice, friendly staff and quick service. From the staff to the delivery people, everybody has been very kind and helpful.

Friendly helpful service

Bill in particular went out of his way to restore service after we had run out of propane.

People are friendly & easy to work with. I like that the company responds quickly when my tank is low and schedules service

In rural areas it is important that when internet accts can't be accessed, clients can call and talk to a real person who will answer questions (especially during winter weather situations) about deliveries or how to deal with maintenance issues. I appreciate being able tom talk with professional employees such as Crystal who knows me and understands my individual situations/needs. She is professional, thorough and polite! Another good policy is that techs call clients prior to arriving for scheduled visits.

Prompt services.

They did everything they could to accommodate our schedule and we very pleased. Thank you Bill

Being able to talk to a real person without running the usual telephone hurdles.
Good
job Responding to our somewhat unique needs.

Mike and Randy were great when they came to do the safety check.

Tank rent, price of gas, customer service.
Thank you

Customer service and pro consumer policies

Having the automatic detection on the propane level and the driver delivering when it gets to the right low level