Contact Testimonials
When issues do arise, we get speedy responses which I am grateful for!
Leah Bolanos with Trash Butler consistently provides superior customer service. She truly cares about her customers and it shows in everything she does. Our service has been fantastic with minimal issues, and whenever something does come up, Leah takes care of it quickly and thoroughly. She is extremely knowledgeable, reliable, and very good at what she does. It’s rare to find someone who is both this professional and this genuinely invested in making sure everything runs smoothly. Highly recommend!
Miles has been a pleasure to work with. He is consistently responsive and always ready to help. Alex is equally attentive, responding quickly to any questions or needs. After the initial onboarding, a few minor hiccups were resolved seamlessly through excellent customer service. We’ve been very happy with our switch to Trash Butler and look forward to a long-term partnership!
You all are doing great!
Consistency in great service!
Trash Butler does a great job for us, we appreciate you!
Zach is awesome!
They pick up trash even if it's a violation, and their response time is great!
Consistent service and accountability by all levels of the team
nice clean all floor
They are on time always and do a great job
consistent service, great communication.
Brantley is extremely responsive and present and our team greatly appreciates his hard work and dedication. Always polite, always timely, always professional. The best!
Great communication
First name removed main reason for my high score is First name removed territory manager Miles. He is wonderful to work with and always responsive when called upon. He is First name removed reason why our community is cared for so well.
My butler is really good with minimum complaints and my account manager Gerald is amazing! He’s attentive, tells me issues before I see them, and always goes above and beyond.
Out pick up service gentleman is the absolute best!
nice sales rep brantley
So far they are the best. super responsive and their pick up people are great.
Service has been great.
We appreciate our rep going the extra step in disposing trash in the dumpsters instead of the shoots
Azim (People/leadership)- is so fast to get back with resolution to all concern. Area to improve- I do feel that Trash butler should provide the on-site team with replacement cans 10 per quarter at no extra fee. Additional reps on -site picking up should be in a clearly marked car for Trash Bulter. I disagree that the on-site team is allowed to use of personal car.
Great service, great staff!
Zach does an excellent job and has great communication.
Easy for the property manager. Great communication from our rep Dwayne S and through the portal making it easy to see if there were any issues with pickup and pictures of what that issue was so we are able to communicate with residents.
We never receive any hazards or infractions from the Butler. Gerald is AMAZING! We love him here!! :)
The guy who is currently doing our trash service is very punctual, thorough, and kind.
One of the things I appreciate most about Trash Butler, and especially Joey, is his responsiveness- anytime an issue comes up, he isquick to address it and resolve it right away. It’s clear he truly values their clients and take pride in what they do. Overall, we’ve had a great experience and highly recommend their services!
Genaro is great! The residents love him. We appreciate his hard work
We are generally satisfied with your service; however, we have received several complaints from residents regarding the trash collection process. Some staff members are using the stairs to transport trash instead of the designated methods, which is creating significant noise. Additionally, some tasks are not being completed to the required standard. Could you please ensure that your team follows the proper procedures to minimize noise and maintain the quality of service?