Customer Testimonials
Friendly & very helpful
I have always been satisfied with Western Propane services. The employees have always been friendly and helpful.
I have recommended them often.
Service was great!
very pleasent staff, very attentive
Friendly, knowledgeable office and field staff. Delivered in a timely manner. What more could I ask for?
Promises made and promises kept🙏🏼
Good people to communicate with, good services for propane fuel.
It's simple to sign up for service. When we need propane, it is delivered within 24 hours. The billing system is so convenient.
Prompt and friendly
I never have to worry about having enough propane. You check on my tank often so I never run out. The app is easy to use and the company communicates regularly.
They respond when I call.
Easy to work with.
Technician was very nice and easy to work with. It was also very knowledgeable
Driver is very friendly! Asked before filling which is great.
We don’t use a lot of propane. When we are in need of propane we can just log in to our account and request a fill. Very easy.
They keep us full, rain or shine!
*I love that I can speak directly to a person. And a nice one at that! I really like that if my tank is a low someone comes out right away to fill it. I trust this company.
Good timely service, courteous drivers and fair prices.
I am on "auto-fill" service and do not have a tank quantity remote sensor so it is necessary for Superior/Western to "guess" how much propane I have remaining. I don't know exactly what formula they are using but I have had to call in the fall to get topped off for winter a number of times. At the most recent service, based on how much product was needed to bring my tank up to 85 percent, I was down to less than 20 gallons with cooler temps forecast and not on their delivery schedule. In my opinion, this is cutting things too close.
Because of this, I would rate their "auto-fill" service pretty much useless.
No hassle good service
Courtesy by the staff
Tehachapi, CA, service driver EDWARD was great. thank you for hiring him!
Reliable propane delivery, on schedule and on time.
It’s important to have a personal relationship with those we meet to resolve our issues. Meetings people like Paul from Tehachapi location was an absolute pleasure on his professionalism and kind and caring attitude. Comparative pricing is the other reason!! 🙏
Easy to work with , friendly staff and drivers
Fair price and great service.
Always great service and in a timely manner.
Quick response.
Your staff is outstanding, especially Kara, she handles all requests for service with a smile and gets the job done the first time, every time, a pleasure to deal with as a customer.
So easy to get someone on the phone, Everyone from the office and the drivers are all so nice!
We appreciate that they are so on top of the automatic scheduling! We have never had to worry about getting low.
We originally had Amerigas since that’s what was already here when we moved in. It was a nightmare.