ServiceMaster
3839 Forest Hill Irene Road
Memphis
TN 38125
United States

Customer Testimonials

Report a concern   June 9, 2014 — Rated 9 out of 10 by J.M. ServiceMaster of St. Charles, Clayton & Westport
What do you like about our restoration services?

I liked the fact that they came in an got the job done right away.

Report a concern   June 9, 2014 — Rated 10 out of 10 by M.C. ServiceMaster Of Kensington
What do you like about our restoration services?

ServiceMaster did a good job removing the mold, and they avoided unnecessary work.

Report a concern   June 9, 2014 — Rated 10 out of 10 by B.W. ServiceMaster By Doran-South
What do you like about our restoration services?

The kind professional people who came into my home to do the work.

Report a concern   June 9, 2014 — Rated 9 out of 10 by M.A.C. ServiceMaster Services
What do you like about our restoration services?

Excellent job taking care of the problem. Good contact. Arrived on time. Kept in touch with me.

Report a concern   June 9, 2014 — Rated 9 out of 10 by K.M.S. ServiceMaster Of South Shore, Inc.
What do you like about our restoration services?

Prompt and professional.

Report a concern   June 9, 2014 — Rated 10 out of 10 by Wayne Lewis ServiceMaster Restoration by Jones
What do you like about our restoration services?

If we were able to rate ServiceMaster Restoration by Jones higher by a 20 rating we would do so. From the moment we realized we needed their services and the quick response we received from not only Daren and Joe but from the mitigation crew of Bill Lawyer, John Freedell and Mike Davis was incredible.
From start to finish we were kept informed of what was going to happen next and when the restoration crews arrived we knew who they were and what time to expect them. We hope to never need their services again but if the need arises their phone will be ringing from our call.

Report a concern   June 9, 2014 — Rated 10 out of 10 by Pete Beres ServiceMaster Of The Olympic Peninsula
What do you like about our restoration services?

They were very quick to respond, and very kind and understanding. The first two men that came out we're great, the next day a different gentleman
came out to check the driing process and he was very professional. I just want to say thank you, your company and employee's did a great job.

Report a concern   June 9, 2014 — Rated 10 out of 10 by K.A. ServiceMaster by JTS
What do you like about our restoration services?

Professional, knowledgeable and compassionate hardworkers!

Report a concern   June 9, 2014 — Rated 10 out of 10 by E.K.P. ServiceMaster Restoration by DSI
What do you like about our restoration services?

Very friendly and professional. It feels very good to know when this kind of unexpected problem arises, there is someone to help!

Report a concern   June 9, 2014 — Rated 9 out of 10 by S.C. ServiceMaster 24-Hour
What do you like about our restoration services?

That you were prompt and on time. Employees were friendly.

Report a concern   June 8, 2014 — Rated 10 out of 10 by M.C. ServiceMaster of West Plains
What do you like about our restoration services?

Very good job, and timely.

Report a concern   June 8, 2014 — Rated 10 out of 10 by C.D. ServiceMaster Restoration by DSI
What do you like about our restoration services?

Performed courtesly, professionally, quickly, completely and accurately.

Report a concern   June 8, 2014 — Rated 10 out of 10 by Andrea Sullivan-Jurek ServiceMaster Of West Allis-Wauwatosa-New Berlin
What do you like about our restoration services?

When my sister asked me to supervise the work to prepare her house in Wauwatosa, Wisconsin to be sold, I was concerned. The house is big and old with a huge yard and garage. My sister, who now lived in Florida, had contracted multiple myeloma, a disease for which she would undergo months of chemotherapy, surgery, and a bone marrow transplant. I would have to make decisions about her house and hope they would meet with her approval.
In the beginning of January the work to ready the house for a February deadline to place it on the market was nearly finished. Then, around the 20th of January, the neighbors noticed huge icicles accumulating outside the kitchen bay window.
It was a disaster! Apparently, the thermostat had shut off, causing the furnace to shut down. The pipes froze in the upstairs kitchen and throughout the radiant-heated home.
Despair ruled as the worker and I surveyed the damage. All the beautiful work that had been done was destroyed. Water had gushed out of pipes on the second floor, destroying floors, ceilings, walls, and appliances from the second floor, through the first floor, and down to the basement.
I received a call the next morning from Chris Economy, the Allstate claims agent. We arranged to meet at the house in the afternoon. When we met, Chris put my mind at ease right away. He took many photos and outlined the process that would be followed to repair the damage, and contacted Service Master. I truly felt “in good hands”. I was so glad to relay the good news to my sister.
A few hours later Mark Cyganiak, president of ServiceMaster, contacted me from the house. I met him there where he had already determined what was needed to initiate mitigation. His primary concern was to get heat and air in the house to prevent further damage. It was late, and getting dark, but Mark made multiple contacts and mobilized an amazing array of equipment and a generator to power them.
Soon the house was dry and warm. My next meeting at the house was with Chris Economy and Mark Cyganiak. The meeting was to determine the repair process to restore the damaged areas with “like and kind” materials. We were also joined by Susan Scifo, the project manager from ServiceMaster. Mark Cyganiak had mentioned the meeting to her, and although it was not necessary for her to participate, she chose to join us and aid in the assessment over which she would be manager.
Over the ensuing months, Susan Scifo proved to be a manager extraordinaire. She always responded quickly and was available any time of day and weekends through her cell phone, text, and email. She provided exemplary service on both repairs due to loss and any additions we required in order to prepare the home to go on the market.
The restoration of my sister’s home exceeded all of our expectations. We are so proud of her beautiful home. We heartily commend the work of Chris Economy of Allstate, Mark Cyganiak, and especially Susan Scifo of Service Master.
The best part is that at the end of the restoration someone else fell in love with the house and my sister was able to sell it to a wonderful couple!

Report a concern   June 8, 2014 — Rated 10 out of 10 by B.B. ServiceMaster Restoration Services
What do you like about our restoration services?

fast friendly service,professional and respectful of property

Report a concern   June 7, 2014 — Rated 9 out of 10 by B.A. ServiceMaster Cleaning & Restoration by Smith
What do you like about our restoration services?

Fast, servicemen are always helpful and answered my questions.

Report a concern   June 7, 2014 — Rated 9 out of 10 by H.Y. ServiceMaster Fire and Water Cleanup
What do you like about our restoration services?

Explained the process in detail. Cleanup was thorough.

Report a concern   June 7, 2014 — Rated 10 out of 10 by Lesley Sanderlin ServiceMaster Restoration by Martin
What do you like about our restoration services?

The efficiency, the timely processes, the assistance in retrieving items located in storage, and the friendly loving and thoughtful technicians helping me to put my life back together.

Report a concern   June 7, 2014 — Rated 10 out of 10 by W.B. ServiceMaster Restoration by Cross
What do you like about our restoration services?

Fast response, very efficient and friendly

Report a concern   June 7, 2014 — Rated 10 out of 10 by Renju Simon ServiceMaster Professional Services
What do you like about our restoration services?

Immediate service.

Report a concern   June 7, 2014 — Rated 10 out of 10 by A.M. ServiceMaster of St. Charles, Clayton & Westport
What do you like about our restoration services?

Every thing.

Report a concern   June 7, 2014 — Rated 10 out of 10 by C.S.P. ServiceMaster Of Woodbridge
What do you like about our restoration services?

Friendly and efficient service. Shawn and DJ were great!

Report a concern   June 7, 2014 — Rated 9 out of 10 by S.H. ServiceMaster of Kendall County
What do you like about our restoration services?

The crew was friendly and provided excellent service.

Report a concern   June 7, 2014 — Rated 10 out of 10 by B.P. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

very prompt, helpful and courteous

Report a concern   June 7, 2014 — Rated 10 out of 10 by Barbara Brandys ServiceMaster Restoration by Cross
What do you like about our restoration services?

Quick response time and professionalism.

Report a concern   June 7, 2014 — Rated 9 out of 10 by N.T. ServiceMaster Restore of Toronto North-Vaughan
What do you like about our restoration services?

prompt,efficient and satisfactory

Report a concern   June 7, 2014 — Rated 10 out of 10 by A.W. ServiceMaster By Doran-South
What do you like about our restoration services?

Response time was excellent, employees were available and very nice, and the job was done well

Report a concern   June 7, 2014 — Rated 10 out of 10 by D.A. ServiceMaster Restoration by DSI
What do you like about our restoration services?

Prompt. On time. Courteous. Dependable. Thorough

Report a concern   June 7, 2014 — Rated 10 out of 10 by E.N. ServiceMaster Fire & Water Recovery by Reliant Restoration
What do you like about our restoration services?

Service Master was always prompt, very educated in their area of expertise and flexible. They were able to answer questions rather than avoid, they always answered phone calls and most importantly they were kind, friendly, and patient, which are the kinda of people you need when dealing with poperty damage and loss. I'd recommended this company in a heart-beat!!

Report a concern   June 7, 2014 — Rated 10 out of 10 by Nancy Blades ServiceMaster Restore of Toronto North-Vaughan
What do you like about our restoration services?

The job was completed so neatly that you never know that there was any previous damage

Report a concern   June 7, 2014 — Rated 10 out of 10 by Lorraine Neef ServiceMaster By Artec
What do you like about our restoration services?

The technician arrived when he said he would, was knowledgeable and did excellent work.


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