What our customers think of us!

The service is excellent!! The associate that helped me was patient and caring about how much I told her my feet was hurting and I needed to find the right shoe.. She jumped right in & started giving me options. The shoes I need are special ordered but she did that right way. She helped find a shoe that I can wear for now tho til my order comes in. My already feels a lil better. High recommended!!

They’re all great!!

Knowledgeable staff

Very professional service.

The warm greeting and friendly associates

The entire staff is amazing - if they don’t have the product, they go out of their way to order it for me. Also, I love their community involvement ❤️ I’ve lived in a lot of places with a FF, but Augusta is hands down the BEST. Special thanks to Ms McCombs who is an absolute gem!

Employees are very attentive. They want to make sure you get the product that best suits your need. I don’t just want an expensive sneaker, but one I can be comfortable in as long as I have it on. The ones I’ve purchased from Fleet Feet does that exactly.

Great running shoes, and I love how they get it right EVERY time!!!

My son and I felt well taken care of, from waking into the store and check out of the store.

Your products are excellent. All my family has purchased shoes there and are very happy with them. We come back every time we need new ones.

Have a larger selection of women’s shoes in the larger sizes. Only had one color and one shoe. Had to order on line.

Great, friendly staff. And awesome to see a store well staffed with enough employees to take care of all the customers.

Personalized service with what I feel are superior products

I worked with Isaiah and he happens to be a future podiatrist! He was perfect for me because I have plantar fasciitis and I needed help with some comfortable shoes for work. He was very helpful, kind & professional. I walked out with a new pair of shoes that fit and feel great. I was very impressed with the who process of how they measure your feet and test how you walk. Overall I was so impressed with every process of picking the right shoe for me and my PF.

Well first off I enjoy coming to that store , they layout changed . I was in alll how big the store grew !!! The whole wow wide eye look an how colourful the store was . Very clean which helps so much.

I think his name was Loft ( at the Fleet Feet store in Augusta, GA) who I worked with. Loft was nice ,cool to work with very knowledgeable about the different shoes, and how one was different from the other. Highly patient since I had so many questions, along with a great sense of humor. !!!!

Great service and lots of shoes to choose from

Joanna was very patient and understood what I was looking for

The time was taken to scan my feet and see where and how much pressure I had on the sole of my feet when I walked. Based on that information shoes where selected for my level of activity and how they were going to be used. That level of interaction to find a shoe that was right for me was greatly appreciated.

Friendly and very Professional staff.

I love Fleet Feet. My daughter and now my son also, love Fleet Feet.

Great products and great service. The entire staff was very friendly and helpful. Very upbeat and positive environment. Staff was very knowledgeable about the process of getting me in the best position to improve my bad habits when choosing footwear. I appreciate all that your staff did for me.

I don't like having a sales associate follow me around the store. I like coming to the associate when I have a question or request.

Good selection and very helpful and knowledgeable staff.

Our shoe fittings were great! She was very through in listening to us and understanding our needs.

Always very helpful and friendly staff. Wide array of shoes and fit really well.

Isaiah was wonderful. He explained our (husband and I) foot issues perfectly. I never knew I was wearing the wrong size. He brought out different styles for us to try, explained what we should feel and added inserts for us to try as well. When we decided on what we wanted to purchase (both bought Asics) he explained wear and tear, the importance of switching out our shoes often so our new shoes would not get compressed and how to care for them. Doreen was totally clutch too when checking out. Definitely will buy all our sneakers from Fleet and send others as well.
Dani T.

Quick customer service

Everything fits, very comfortable too!

Absolutely loves the shoe fit program. It works like a charm. Love my new shoes! Best fitting shoes I’ve ever had.

Very comfortable. The salesman was very good.