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based on 6530 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Helpful service and information about the products for sale
Had a great experience with a patient employee helping me to find the next perfect pair of running shoes!
Madison was very knowledgeable about the shoes your store offers. Although you didn't have my size in the two that I wanted, she was able to recommend a comparable shoe.
The actual steps taken to analyze the steps you take, the way you take them and the way the sales rep explained the instructions on the feet.
the staff are awesome . always informative about new products and what may work best for me as what race im running .they have always been ready to help
I never have a problem with Fleet Feet. I did mail back a pair of sneakers and I'm waiting for them to let me know that they received them.
Good quality
Personal very professional, they make sure the purchase fit your need, I like shoe display also.
I've come in before and made purchases
High quality with strength
I love the overall product selection and the staff is both knowledgeable and helpful.
Great service and good people work there! Appreciate all the help with my latest pair of shoes!
I love the personalization of the service and the overall knowledge of the staff
Excellent service. Very professional. Love the shoes.
Customer service is always excellent
The team is great. Always knowledgeable
The shoes were very good. The associate that helped me was friendly and showed me through the whole process. Was very helpful in finding the right fit. Overall, very satisfied
Best wearing shoes ever
Good products and the associates were very professional and friendly.
Great customer service
Workers were helpful and knowledgeable.
Friendly and helpful service. Booking fitting and scan times on line are awesome. I would like to see more 4E wide/ 2E wide stock.
I truly enjoyed the services received and will refer your product to others. Thanks again for a job well done! I'm enjoying my new shoes and have a great day,
I love my running shoes! The service was impeccable!! Isaiah was who helped me and he did a fantastic job!
Lisa was very helpful. She did a foot scan and listened to what I wanted. I was able to get what I needed and more very quickly.
We like the shoes that we purchased. We received excellent service and all of our questions were answered.
The variety of information about your purchase.
Love the shoes we have purchased but the customer service is simply amazing! My husband tried on at least 12 pair of shoes. The sales person wanted to be sure he had the most comfortable shoe he would be happy with. She made shopping fun! A super big shout out to Doreen Viola in the Augusta, Ga store!
The products are the best and the customer service was fabulous. The staff are so caring and explain everything step by step.
We needed new shoes for my daughter, she just got a job at a hospital pharmacy that will require a lot of walking. The young fella who helped us was very thorough in getting the best fit and size. We were in and out fairly quickly despite them being very busy.