based on 907 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The best thing is the personalized service. Thank you to Gretchen and Macey for being so helpful!
Very helpful in finding shoes to support my feet!!
GREAT customer service! Products are amazing as well!!
Fleet Deet has shoes that will support my feet for walking and everyday activities
Great products, friendly and knowledgeable service.
Associates were very knowledgeable about which shoe would work for me. I would definitely recommend to friends.
Friendly service. I like the return policy.
Great customer service, the employees take a lot of time to help every individual and make sure they get the right kind of help for their feet.
The person that helped me was awesome! Gretchen, I believe her name was. She helped me find everything I needed to deal with plantar fasciitis. The relief from the inserts and the shoes is great. She was wonderful. I will be returning for all my needs.
Knowledgeable help.
The products are top notch. The customer service is excellent.
The salesperson was very informative and helpful when choosing the shoe best for me. The shoes I wanted were not in stock so they ordered them for me and they were deliverd to my home the next day. Job well done.
The personal touch of the sales associates.
Service
I really like the way the salesperson makes sure they fit the customer up with the best shoe for them. Was impressed with how they test the customer's walk, etc. in order to help them decide which shoe is best. They do not rush a sale. They give the customer time to try the shoe and make their decision. I would definitely recommend Fleet Feet to anyone needing a good walking or running shoe.
Customer service was excellent. After informing Gretchen about my feet and knee concerns she did a thorough and informative assessment, fitted me with just the right size athletic shoe and insert to make walking pain free. She was patient, kind, knowledgable and caring. She truly wanted to give me care and a fit that would last. I definately will and already have recommended Fleet Feet to others. Thank you !!!
I love the quality shoes you carry. The salesperson was very friendly and listened to what I needed.
Your products seem to be good quality. The salesman was exceptional in helping me find just what I needed!
Personal service from someone who truly knows how to fit a shoe and how to select one that's right. I'll never shop anywhere else.
Quality products, knowledgeable sales staff.
Staff was extremely knowledge about the products and what options were available. Very friendly and patient!
Selection and staff knowledge.
Very informative about proper footwear and shoe recommendations
Excellent products
The service to get you the help with shoes you need
Help my feet
So far I’ve worn the flip flops & they do make my feet feel better. Haven’t worn insole yet, I believe they’ll be good too.
I like that you get personalized service that works with you to make sure you are getting what you need without the pressure that I don't like.
Help received to make an informed purchase. Service. Thank you.
Nice to have someone knowledgeable in finding the right fit for me.