based on 702 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service . Variety of footwear products .
Great customer service!!!!!!
The young woman who helped me was awesome, knowledgeable about shoes and sports bras. She made the fitting experience comfortable.
And we talked about running (I/m 63 so I need motivation!) and she was us upbeat about that as well
Wish you all offered a running/training program in Abingdon (on the Creeper Trail). There is an informal running group associated with our local brewery, Wolfe Hills. It would great if you all partnered with them for a training program. I can give you contact information to ask them if you want.
I liked how knowledgeable our sales associate was
Friendly, personal service and fittings. Suggestions tailored to my running style and needs.
Locally owned and operated. Staff very friendly and helpful
Service was great and my shoes feel wonderful. I will definitely buy my next pair of shoes there.
Your product is competitively priced. You always have a great selection in stock.
Your employees are always eager to help. They are very patient and very knowledgeable.
I referred many people to your store over the years and will continue to do so.
Knowledgeable staff.
SERVICES WAS GEAT WILL BE BACK
The products are always a step above anywhere else that sells the same kind of merchandise. The service was phenomenal and Daniel was very knowledgable and willing to help!! He clearly knows what he is talking about but wasn't pushy or critical. Fleet feet is very lucky to have an employee like him!
Excellent service and knowledgeable associate.
Daniel was very helpful. He did not try to sell me anything, but listened to me and told me what was available. He was very knowledgeable and energetic. I chose the Brooks Ghost 11, which I will be wearing while training for my first marathon. I will be back soon.
Staff was extremely helpful!
Personal attention, staff was knowledgeable and competent.
Personal service and focus, plus the quality of the products.
Took the time needed to find just the right shoe for me. Did not feel rushed. Associate was polite and very knowledgeable about the different product offerings.
Do more to put customers at ease.
This is the only place in our area that I can find the shoes I like
I loved the personalized service and the willingness of the associate to offer assistance. I expressed what I needed in a shoe and the employee brought selections based on that and what she learned from my walking assessment. I will definitely be back.
Personalized friendly service
Service is always great! They are very patient and make sure you have the shoe that’s best for you!
Staff were knowledgeable, friendly and polite.
Employees are always friendly and eager to serve. Highly recommend.
Personalized service, welcoming atmosphere, knowledgeable and friendly employees and offering of quality shoes that can’t be purchased from a regular sporting good store :)
The service was wonderful. The selection for my needs was available.
Excellent service and good selections
Would like to see more colors avail in your women’s running shoes that’s avail through your website so you don’t have to wait for them to be shipped when you need a pair of running shoes possibly the same day. Gretchen is awesome !!!!! Thank you for always being kind and courteous.
Name removed
having a place to try out shoes with spikes or just running in general would help lessen the likelihood of getting home with a pair of shoes that are not comfortable.
Personalized service.