based on 2017 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was the most knowledgeable place I have been to to purchase shoes .
good choices and good customer service!!
The lady who helped me was extremely informative and helped me find the right show for me.
Good experience.
Like to use local business. Friendly and knowledgeable staff to help you.
We were helped by Crystal who did an excellent job!
The lady that helped us was so informative, she took her time and gave us several options.
Very nice!
The Hoka's I ordered online were a but large, I visited the local Fleet Feet and they helped me find a better fit. Then online order came sooner than predicted and the product and service were GREAT!
Amazing, friendly, and knowledgeable staff!
Personal service, customer focus
Great selection.
Great products. Knowledgeable personnel.
The young lady that helped me was very professional and knew what I needed. Confident and secure and great customer service.
Great products and friendly, helpful service!
Love the shoes and attention salespeople give to get just the right shoe. Highly recommend
Love my On Clouds and had a very knowledgeable employee help me in picking out the right shoe for my needs.
Very customer focused! Would highly recommend your store.
Great selection for serious runners
Very Friendly and Helpful! Will Definitely shop again!
I wish I had gotten the name of the salesperson. She was so helpful. I went in knowing basically what I needed my shoes to be, but needed direction to get it right. I had my new shoes purchased and back to my car in under 30 minutes. The fit, feel and look great.Definitely will be a returning customer!
Great shoe selection!
Attention to detail.
The service at the Kingsport location was fantastic!!!!
Employees were professional, friendly, and knew how to help you find right shoes!
Products are great, sakes force is greater. Prices make it even better
Awesome experience!
The girl who helped us was really nice and helpful. She gave us a good variety to choose from that worked best for our feet. Would go again!
Very helpful employees
Scanner and friendlines and advice
Very helpful staff. Great selection of shoes