based on 887 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was friendly, very patient, and knowledgeable while helping me select a new pair of running shoes. Now I have a great pair of shoes that fit like they are supposed to and I will definitely be back for all of my future needs!
I had a great fitting with Phil and love my new shoes!
Good service, quality shoes
He seemed to know the right shoe I need. Also helpful with a foot injury and will to help get a brace.
Knowledgeable regarding the best shoes for foot issues. Very nice and personable.
The way they feel on my feet and legs.
The employee I worked with took his time and really listened. He was very patient as I tried on multiple pairs or shoes and did great at explaining how the structure of my feet and ankles would work with certain shoes. He was very knowledgeable and explained the pros of each show without being pushy or seeming like all he wanted was a sale.
I went in to look at possibly purchasing a pair of Hoka One One's. A huge thank you to the gentleman who helped us, as he explained why certain shoes fit my foot profile best. Instead of the Hokas I came to purchase, he helped me decide on a pair of On. So far, three days in, they are by far the most comfortable shoes I own.
The personal attention and friendliness of the associates.
Customer service
Ease of purchasing
My family always gets the advice we need when making this type of investment. From shoes to socks to running watches. I used to suffer with shin splints and, since I have started using the shoe and inserts that I need, I have had no problems of that sort.
Great customer service, sales associate was very knowledgeable and helpful
Customer service
I love the shoes
Great service
Salesman took the time to explain why each shoe was good for me. I am new to running and like to know the why. Thank you!
Personal and knowledgeable
Friendly service. Very knowledgeable and willing to help with running questions.
Service
Customer service is excellent! I also really appreciated your return policy as the insoles I purchased ended up not being a great fit after wearing them for a couple of weeks.
Great service and very knowledgeable about product and customer needs!
Quality. Knowledgeable and friendly store associates.
The young man who helped me was very knowledgeable about the shoes and looked at my feet and the way I walked and also measured them. He took time to explain what I needed and tried different pairs and tried different insoles that would be better than just the factory ones already in the tennis shoes. I literally could not walk on my right foot without pain in my ankle and feet when I went in and after getting the shoes and wearing them I had no problem walking in them. My ankle was stable and my feet didn't hurt like they normally do. I'm so thankful I stopped there instead of going another route because they saved me I'm sure from further damage to my ankle and foot. Thank you Fleet feet. I will always go to you for my tennis shoes.
Great products and good service. Knowledgable sales staff.
My feet felt better after wearing them
Very professional, great products
Very knowledgeable about the shoes they recommended!Very professional .Thanks Fleet Frey of Kingsport
Friendly, helpful service.
Great Shoes wonderful service
The sales person was very helpful, measured length and width and provided a variety of styles to try on.