based on 676 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personal service from people who know shoes.
Thank you for supplying the Presbyterian Clothes Closet with tired tennis shoes. Your soles feed the souls of many of our clients.
Service is excellent and employees are respectful. Great quality products.
Everyone who works at Fleet Feet is well trained, courteous, and professional. They are helpful without being pushy. They are knowledgeable about their products and care about putting you in the right shoe.
Nancy Biddison
Email address removed
The selection of shoes is good, but I shop at fleet feet because of the staff. Josh was super helpful in fitting me and giving me several options n the type of shoe I like. It's good to be able to talk with someone who knows the merchandise.
Very pleased with my new new balance running shoes. Great customer service. Even gave me a discount to try out some new socks.
Great customer service.
The individual fittings and recommendations. The quality and range of products.
The professionalism and caring for the customers!
Great quality shoes and superb knowledge from staff about what they are selling and get exactly what you need not just selling a pair of shoes !
Great selection, helpful staff, & useful advice. We love Fleet Feet!
Took my son in to have fitted for new shoes as a Christmas gift. The staff was knowledgeable, diagnosed his problems, and came up with a wonderful pair of shoes he loves. He stated that his feet felt as if they were “walking on pillows” when we left. He is hoping to now get back in shape and they even recommended a program that starts soon to help him slowly get into running. He was very inspired and now feels as though he can achieve his goal of losing weight and getting healthy because his feet won’t hurt.
Knowledge
Friendly staff who also run.
The staff was very friendly, helpful, and knowledgeable! I will be coming back in the future for my running needs.
Great analysis
Fleet Feet has a wide selection of quality running shoes and other workout products. Most importantly, however, is the customer service. The staff are knowledgeable, friendly, and very attentive. They will make sure you get the exact pair of shoes that you need!
Customer service
The employees at Fleet Feet are amazing they take time to listen to my needs and issues and offer helpful suggestions. I couldn't engender the name of the shoes I purchased the last time, but they were able to look up my information and order what I needed.
Excellent service and knowledge of products
Support, comfort and fit!
The personal attention - customer service.
Personal attention and product quality.
I have no problem with the customer service. Maybe the selection could be more varied
I like the individual help, that info is kept so you can see what shoes have worked in the past for me to help pick future shoes, and that if the shoes I get don’t work I have the option to replace them without major expense.
The BEST customer service ever!
Thanks for youe help.
Very friendly and helpful service .
Works to get the right product for me!
I really liked that they took the time to analyze my walk and ask what I would use the shoes for before making a suggestion for what I would wear.
The quality of th merchandise and the customer service was superb. Not were a little high.