based on 855 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great help. Easy to deal with.
Excellent product service, and staff...
Salesman very helpful
The local owner is genuinely invested in connecting with his customers. He also tries to ensure he has a friendly and experienced staff to help all levels of customers.
I purchased 2 pairs of Oofos for my sore feet. These are fabulous.
always the best service, they know exactly what we want/need and they have shoes you can't buy anywhere else. I buy 100% of my running/walking shoes here.
You had precisely what I wanted and your sales person was most knowledgeable and personable. The price was reasonable also.
Customer service
Custom fitting by knowledgeable sales associate. Nice selection of quality footwear.
Loved the in depth consultation. It was consistent from what I heard from friends which is why I chose to visit Fleet Feet.
This was my first time in fleet feet or any store dedicated to running. Awesome experience!! The young lady that helped me, Lindsey, had me in the right gear in no time!! It is very nice to walk into a store and have service like that by someone so knowledgeable. I'll definitely be back.
Gait analytics, care in fitting. Can custom order.
Helpful and knowledgeable staff
The one-on-one assistance provided and the employees' knowledge of gait pattern assessment is reassuring when choosing footwear.
Excellent service. The staff knew what they were doing. Completely satisfied.
He was very nice and helpful. I appreciated the time and attention he took to fit my feet.
Gretchen is the best!!
The sales person taking time to give me all the information I needed to make a decision.
Very friendly and took the time to find me the right shoes.
The sales help st the Kingsport TN store are excellent!
I love wearing mine tennis shoes and sandals from Fleet Feet , help with knee and back pain.
I always get what I need...what is best for my feet/body.
Quick, efficient, knowledgeable personnel.
Personal fittings & help choosing the correct shoe.
Intelligent people who are willing to discuss your needs and have good suggestions without over selling products
The people there were very knowledgeable in the problems that I was having with my feet And very helpful.
The service was 110%, and we love the product as well
The staff was very friendly and informative
Professional friendly employees
knowledgeable staff