based on 918 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Shoes are comfortable and service is great.
Very friendly staff! Very helpful!
Awesome customer service and products every time! Wouldn’t shop anywhere else!
Friendly service, knowledgeable employees, good advice, found just what I needed.
It’s so easy to get fitted to the right shoe for me. They are great.
Staff was helpful, knowledgeable, and friendly!
Love the store and associates in the Kingsport TN store. I recommend it to everyone
I like the way you work with each customer individually. I also like how you find the best fit shoes for the customer.
The short toe bed, the rocking motion, the thickness of the soul. This is my 4 th pair. All these qualities help with my turf toe.
great customer service. knowledgable, friendly, professional staff
Knowledgeable folks. Sell what you want. Excellent stock. Local business. Thanks! I’ll be back - again and again.
Great service, very helpful. Do you have sales very often?
My heel hurt so bad I got where I could not walk, Madeline sale associates helped me find the right walking shoes, plus shoes to wear in the house, I’m not able to walk with out pain, I love these shoes. Thank you!
Fleet Feet associates are always knowledgeable and very helpful!
Sales lady was very patient and helpful.
The employee, Andrew, was super helpful and knowledgeable. He was easy to talk to and helped me find the right shoes.
Great personalized service in finding the right shoe for the individual. Great community involvement!
Great service- I needed help fitting my growing pre-teen girl!
Professional, courteous service.
They listen to your needs in foot wear and measure your feet... show you a variety of selections and do not push a particular brand.
Personal service
The service rep was fantastic. She listened to my needs and provided great recommendations.
Always friendly & knowledgeable staff! Lots of choices in store and tons of items online!
Staff was extremely helpful with her recommendations and even called and reserved the exact shoes I wanted at a nearby store!! Very pleased
Friendly and helpful staff...very knowledgeable about products!
The best customer service and the best products in the area!!
Friendly and helpful staff.
Knowledgeable, friendly staff!
We love going to Fleet Feet Kingsport. My son was looking for new shoes for track. The sales association was very helpful and got us taken care of.
Outstanding choice of quality products. Highly knowledgeable of all aspects of the feet and appropriate products.