based on 907 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employee, Andrew, was super helpful and knowledgeable. He was easy to talk to and helped me find the right shoes.
Great personalized service in finding the right shoe for the individual. Great community involvement!
Great service- I needed help fitting my growing pre-teen girl!
Professional, courteous service.
They listen to your needs in foot wear and measure your feet... show you a variety of selections and do not push a particular brand.
Personal service
The service rep was fantastic. She listened to my needs and provided great recommendations.
Always friendly & knowledgeable staff! Lots of choices in store and tons of items online!
Staff was extremely helpful with her recommendations and even called and reserved the exact shoes I wanted at a nearby store!! Very pleased
Friendly and helpful staff...very knowledgeable about products!
The best customer service and the best products in the area!!
Friendly and helpful staff.
Knowledgeable, friendly staff!
We love going to Fleet Feet Kingsport. My son was looking for new shoes for track. The sales association was very helpful and got us taken care of.
The knowledge of the sales people
Phil and his associates are always friendly and knowledgeable about their products. They are great about recommending the right shoe.
I wasn’t disappointed at all. I actually had a wonderful experience. I just don’t recommend places to buy shoes to anyone. If someone were to ask, I’d definitely send them your way
I tell you my foot issues and you bring me shoes that will work
I waited about 20 minutes for a sales person to wait on me. There were two people in the stock room working. They went by the door to the sales room many times. There was one person waiting on a customer on the sales floor.
You have ordered the Brooks Dyad shoes for me the last 5 years and always been professional and efficient......
Great quality products with fantastic service.
I am in love with my shoes!!!! I purchased the Altra!! Perfect size, perfect fit!! I work 12 hours on my feet and I love these shoes!!!!!!
The service provided was exceptional and the product solved my issues.
Perfect products, and staff go well above and beyond!!!
Service was awesome shoes was good price
I like that you carry more specialized shoes.
Good selection of products for athletes and people that are on their feet all day
The sales person was very helpful, measured length and width and provided a variety of styles to try on.
The staff was friendly, very patient, and knowledgeable while helping me select a new pair of running shoes. Now I have a great pair of shoes that fit like they are supposed to and I will definitely be back for all of my future needs!
Sales lady was very patient and helpful.