based on 1368 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service! The sales clerk took her time and helped me find the right shoes for my feet.
Quality products.
I really appreciate the staff at Fleet Feet. Always kind and striving to help me find the right shoes.
Knowledgeable service
Great service from the associates working there. Buy my Hokas from there.
Personal, one on one customer care and advice.
Very knowledgable and helpful staff
Service is personalized to your needs
Always Quality. Very helpful and friendly staff.
Everybody is super nice and helpful. I go to buy reliable running products of any kind and I stay for the good conversation about all of our runs. Great environment, I always leave excited to go run a 100 more miles!!!
Staff was very friendly and knowledgeable. My doctor recommended I go there for my foot problems. The new shoes and insoles have help so much. Very thankful and will definitely be going back.
They were great working with me on a pair of shoes that just were not working for me. The shoe hurt my foot and actually squeaked when I walked. Phil gratefully allowed me to try another pair and swapped shoes with me. So far so good with the new shoe.
Love Hoka Bondi !
Employees take their time and really want to make sure you get what you need.
Staff was friendly and very helpful, they knew exactly what I needed and I’m happy to say I am pain free!
Thank You!
Very helpful service!
And Product!
Great service 👍. The person who helped me took his time and found the perfect shoes for me.
Phil is the best!!!!
They were very kind! Held the item I needed and competitive price!
Amazing people. They really put the time and attention into making sure you leave with the right shoe.
Friendly, knowledgeable service
Service
Love my shoes and they were very helpful and curteous.
You have quality products. Products that are hard to find at other stores. You have EXCELLENT customer service and a fabulous return policy. We don't get our shoes any where else since we found you.
very nice and helpful love the shoes i got
Good quality always known to have the exact shoes I want
My visit to Fleet Feet was very professional. I have a very wide foot and so very hard to find a tennis shoe that will fit, but we tried on several pair until we found a shoe that would fit my feet.
Staff friendly and knowledge
I came in for help with plantar fasciitis. I came home with the perfect shoes, insoles and sandals. What a difference. I really appreciate all the expertise of the salesperson and helpful but not pushy. Fleet Feet is a treasure in our community.
First name removed Beth Last name removed
Gretchen was very patient and helpful on our recent visit...
Got there on Saturday at like 1:15/1:20 and stood and waited for a good 30 minutes because there was only 2 folks running the store. ALSO, the one younger rep ignored me like 2 times (walked right by me to serve folks who’d come in after me) and took care of folks that came in AFTER me. Finally, the older rep worked with me to get my ASICS tried on and fitting perfectly. You almost lost a customer (thanks to the one rep ignoring me repeated times), but your other rep provided me with total kindness, respect, and excellent service.
Thanks,
Shane
Good quality products, helpful associates