based on 880 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service, sales associate was very knowledgeable and helpful
Customer service
I love the shoes
Great service
The person who helped me seemed to very knowledgeable about my foot issues and the proper shoes that I needed. He was pleasant and easy to talk to.
Salesman took the time to explain why each shoe was good for me. I am new to running and like to know the why. Thank you!
Personal and knowledgeable
Friendly service. Very knowledgeable and willing to help with running questions.
Service
Customer service is excellent! I also really appreciated your return policy as the insoles I purchased ended up not being a great fit after wearing them for a couple of weeks.
Great service and very knowledgeable about product and customer needs!
Quality. Knowledgeable and friendly store associates.
The young man who helped me was very knowledgeable about the shoes and looked at my feet and the way I walked and also measured them. He took time to explain what I needed and tried different pairs and tried different insoles that would be better than just the factory ones already in the tennis shoes. I literally could not walk on my right foot without pain in my ankle and feet when I went in and after getting the shoes and wearing them I had no problem walking in them. My ankle was stable and my feet didn't hurt like they normally do. I'm so thankful I stopped there instead of going another route because they saved me I'm sure from further damage to my ankle and foot. Thank you Fleet feet. I will always go to you for my tennis shoes.
Great products and good service. Knowledgable sales staff.
My feet felt better after wearing them
Very professional, great products
Very knowledgeable about the shoes they recommended!Very professional .Thanks Fleet Frey of Kingsport
Friendly, helpful service.
Great Shoes wonderful service
I went to get advice for a beginner wanting to start running. I got way more assistance than I would have thought. Wonderful experience, not pushing toward a more expensive purchase. Very friendly and knowledgeable.
I liked the knowledgeable sales associates. She was very patient in helping me find the right shoe/fit. She seemed knowledgeable about what I needed since I'd been having problems w plantar fasciitis. I appreciated her patience and help.
Great customer service!!!
Knowledgeable and friendly staff
Employees always help find the right shoe for my feet, not the most expensive. It’s rare to find a business with that kind of integrity!
Was just what I needed.
Thanks for the great service!
Friendly staff and great service and shoe suggestions.
Phil is a good store owner and the employees there are very knowledgeable.
Love my new shoes.
Got really good service..thank you
My family always gets the advice we need when making this type of investment. From shoes to socks to running watches. I used to suffer with shin splints and, since I have started using the shoe and inserts that I need, I have had no problems of that sort.