What our customers think of us!

Madison was very patient with us and did an amazing job matching us with the right shoe.

The staff was very knowledgeable and was there to put the best shoe for me on my foot. It was clear that assisting me was the purpose.

The person that helped me was very knowledgeable about plantar fasciitis and fitted me for the correct shoe and inserts with the arch support I needed.

Jay was so helpful in finding the right shoe for me. From the foot scan to the variety of choices, he was personable and helpful. A very pleasant experience.

Everything, the staff is awesome nd they really want to help you make the right purchase. Jay is great. The best is Alex, ask for her.

Very friendly- I'm a newbie, but did not feel "out of place", which was refreshing among the typical running stores

Staff is very helpful. Doesn’t make me feel like they are doing me a favor. Willing to discuss type of shoes for the different types of running. Staff seem to be experienced with running and share their experiences.

I feel like I was not listened to. I explained my foot problems, but I was brought shoes for opposite issues. When I would try to explain my extreme supination, I was told I needed a pronation insert and firm stability shoes. Research into supination is clear that stability shoes are not recommended, but instead neutral shoes are recommended. I also specifically asked about a certain shoe and was repeatedly denied the chance to try it on, being told “oh you won’t like it.” I was very disappointed in my experience.

Every time I go to Fleet Feet, the staff is amazing!

My salesperson (I unfortunately don't remember his name) was so nice and helpful. He listened very attentively and gave me great service

The shoes fit well and support my feet during walking.

The staff were very friendly and helpful. I like the different variety of merchandise,especially the shoes.

The technology behind foot size amd fitting. Great customer service and knowledge of products.

The whole process of getting my shoes was awesome! Getting to see how my foot is built and having a variety of shoes to pick from based off of my foot structure was fantastic! Everyone in the store was super helpful and polite! Overall amazing experience!

Shoe selection and knowledge of staff

I had my first scan on Tuesday, June 23. The associate was very friendly and knowledgeable. She explained everything about my scan and gave me choices to try on based on that scan. I went with a Saucony shoe and have been very pleased with my decision!

I was treated well from start to finish! The customer service was exceptional, in addition to technology. The foot scan showed the intricate details I didn't even know about my feet. I had higher than normal arches, wider heel, and wider front part of my foot. Thanks to the input of the employee, I walked out with a great pair of shoes. I have already recommended this place to two people. Thank you for your effort and great work!

I like that the sales person took their time with me and showed me what I needed for my particular feet and how I could use an insert to better help my feet.

Very professional!

Your attention to your customers. Selection of shoes. Quality of care.

Proper fit
Great customer service

The foot measurement system Was great and very useful. As well as advice on getting a size up as well as advice on what socks was very helpful.

Help in store to find the right shoes and return policy. The rewards program is great too!

I always get good service.

The sales people are friendly and know the foot anatomy and how to assist with shoes and inserts that can help with special foot issues.

Personalized fit

Very helpful and took time to find me the best shoes for me.

The service and time put into fitting the correct shoe.

I love this store!!! It’s always a pleasant experience!

The service was wonderful! Tanner was very professional, patient , and helped me find the perfect shoe for my needs! I love the new balances I purchased! I am a nurse and on my feet all day long. After wearing the shoes my foot pain is gone and I’m comfortable all day at work!