- Phone: 205.970.6620
- Visit Website
based on 6970 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Have a selection the hiking shoes
Fast and friendly service. They had what I wanted in stock.
So many options and the staff was soooo nice and very helpful! They actually knew what they were talking about!
After recommendations from several friends, I visited the Fleet Feet Healthy Way location on Thursday, March 23. Upon entering the store, I was immediately greeted by Sarah Williams. She was very kind & attentive. However, my experience was not what I was expecting. I’d heard Fleet Feet was the place to get fitted for the perfect shoe. While another customer was receiving thorough customer service, Sarah did not offer me the same. She did bring me several pair of shoes & made recommendations. She did not offer to use the foot mapping machine, analyze my feet, walking style, needs, etc. Unfortunately, I did not make the tennis shoe purchase I had planned to make.
The sales person are very friendly and helpful.
The associate that helped me was awesome. Genuinely cared to find me the right shoes.
Excellent customer service, excellent selection and excellent return policy.
FF Bham carries and stocks the best / current running shoes and gear. I have always had solid service from staff at this location. Recent purchase of Garmin was perfect service - in and out in less than 5 minutes, even with packed store of customers. They handle business. 10+
Jay was AMAZING! Helped me find the right shoe to stop my foot pain from me choosing the wrong shoe a year ago. He was extremely knowledgeable about what I needed for my foot arch and couldn’t have been more helpful. Will definitely be back for my next pair soon!
The staff was knowledgeable about the shoes . Customer service was excellent. My shoes are very comfortable and, I like how the shoes look on my feet. I will be back again.
I bought a pair of ASICS and wore them to the gym. They were a little too small so I immediately went back to Fleet Feet. They fitted me for another pair a switched them out immediately. Great customer service!
I like the foot scanning process. It shows your pressure points. The salesperson then brings various shoes that will help with the problem areas. A totally customized experience.
The clerk when I went in Sunday, acted like it was an inconvenience for him to wait on me. Told him what I needed shoes for, brought me the Hoka brand and a Brooks in the wrong size. Didn't ask me if I needed socks or any suggestive selling.
I like the personal aspect of scanning the feet to understand what are the best options when choosing a shoe for a sport.
Very good selection, sizes needed. Very friendly and efficient service.
Brad was extremely knowledgeable about the different shoe brands and what my feet needed. He was very patient while I tried to decide between my top two choices. The rest of the staff also seemed well trained and friendly. I look forward to coming back!
Service and knowledg
This was a great and awesome first encounter with a pair of shoes from fleet feet Altras feel great with these new insoles
-Blaine
Personalized service, variety of products and knowledge of products.
Kim was fantastic. The evaluation of my stride was great as well.
Customer service was great - staff is very knowledgeable. In and out in a reasonable time. Will definitely be a repeat customer.
Electronic feet measuring and shoe recommendation.
Always have what I want. Always a good selection of things.
They were really good about knowledge of the product. Yes I will. I will be back to Bob more shoes from y’all. Thank you for your service.
I like the flip flops that provide very good arch support
I have a hard time finding comfortable shoes on my right foot due to multiple surgeries. Brad was very patient and helpful in showing me many different names & styles in shoes until we found a good fit for my problem foot. Brad is an asset to your company. I would recommend him for your needs in comfortable walking, running or everyday shoes.
The salesman was competent, thorough and knowledgable. He took the time to help me get what I needed. Great experience
great service -- great products -- very friendly
The personal touch you received as a customer.
The shoe fitting was fast and accurate. The salesman was knowledgeable and helped me pick the perfect shoes.