- Phone: 205.970.6620
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based on 6495 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too many spam emails
Good variety and knowledge of products.
Very knowledgeable and attentive.
It was an easy and great experience. My sales associate took the information from my walk and foot shape and found a number of options I liked and felt great on my foot.
The young man who helped me was great!
Great product range, knowledgeable team, and great service!
Fleet Feet has good brands of products. The most important thing to me was Kathleen did a great job helping me get the correct shoes!
Personal analysis of foot structures and gait. Thereafter personal recommendations for athletic shoes. Excellent experience.
These are the first shoes that I have been able to wear , that were lace ups, for most of the day. I am grateful for your service.
Was very pleased with the fitting and the variety of shoes available. Will was great to work with.
Employee knowledgeable and very nice! Great products! This employee made our experience amazing!!
Like the variety bc wish you’d add Reebok
Customer service
Customization
The service was good. The salesman spent plenty of time on my purchase of the shoes, answering all my questions
The associates were well informed. They were very helpful!
I have bought 3 pairs of tennis shoes from this Fleet Feet and have loved every pair. Staff is very knowledgable, friendly, and does a great job with fitting and recommendations.
Everyone is always happy and helpful when I'm there. I love the $15/100 reward program. Although I haven't been able to join a local run, I love love love that you encourage and do them.
Love Hokas
Your staff is always helpful and very friendly.
Loved the 3D scan - so informational!! Jay was so great to work with all 3 of us with it so busy on a Sunday. All the employees were super nice.
The shoes are great, but the customer service is remarkable.
The service was outstanding.
I absolutely love your team and your store! Great selection of items. Wonderful customer service.
I LOVE how your products are customized to fit my difficult-to-fit feet! My shoes and orthodics have changed my walking experience!
The staff has tremendous knowledge about the best products for my build and the way I move.
Individualized custom fit.
I am still uncertain on the products as I have not tired the shoes and socks enough but you really don’t manufacturer them much. But I did feel more “taken care of” than I did at trak shack. I am struggling with calf pains and they were patient and attentive even though it could be a multitude of reasons. I will be back. Thank you.
Personal attention to help you
Knowledgeable staff
Our service from the moment we walked in was superior. Hannah took time to spend with us to properly size and discuss our options. My daughter is a new runner and she felt so special with all of the attention given to her. Hannah provided a great environment for my daughter to feel comfortable. We found the right product to fit her needs. All of the products we purchased are superior quality. We will be back and hope to be able to work with Hannah again.