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based on 3268 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jay provided exceptional, professional service and explained the process for choosing a shoe based upon the individual. He is a great representative for Fleet Feet.
Your customer service is second to none!
Personal service & Knowledgeable staff
Great selection, personal service, equipment to determine your needs for shoes. Wonderful experience - I highly recommend.
High tech and good selection
Great customer service. Knowledgeable and friendly. Didn’t make you feel inferior if your aren’t a marathoner and just a casual jogger!
Great one on one service! Thank you!
Love Fleet Feet!
Great service.
It was a great experience. Actually listened to my feet problems, measured them using new technology and brought out several choices he thought would be right for me. Also suggested an insole and I really like the short socks with higher, thicker backs. I believe his name was Jay and he was very knowledgeable and friendly.
Genuinely personal, friendly and professional service
Excellent atmosphere, friendly and knowledgeable staff.
Personal attention, patience, felt like jay was truly interested in making sure the shoe was good fit. for my foot.
quality and location
Great shoes and service!
Greg Wingo is the best!
I was impressed with the 3 D device that measured all parts of my feet. The service was outstanding and inventory was on hand for my size shoes and inserts. So far, the shoes and inserts are working for me. I have already recommended Fleet Feet to my friends at the gym. All shoe stores should take lessions from your business. Thanks JWB
The service by Allison was great!!!!! Love my new Hoka shoes!!
Incredible customer service, I truly felt like my needs were listened to. I will definitely be back!
Very friendly. Very helpful.
Knowledgeable, curteous staff.
The service in-store was outstanding! It was a very busy day and there were people waiting, but no one was made to feel rushed and all of the employees were attentive and friendly while they served their customers. Also, very knowledgeable about products. I will absolutely be back!
Loved Matt’s personal attention to details to choose the correct shoes for me.
I love my new New-Balance 880 shoes! I love the new technology and how it helps pick out a shoe specific to my foot! I will be back for my next pair of shoes.
The personalized assistance finding the perfect running shoes.
Loved seeing the 3D scan of feet.. loved the time the guy gave me on explaining and fitting my foot with the right shoe .. super nice and knowledgeable
Loved the Foot I.D. to find the right fit for my feet. Also, Alex was super helpful and easy to work with. Have already referred a few people.
Your store clerk was very helpful & very patient!!
The team member was extremely helpful and patient in helping me get the right shoes