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based on 3418 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
For the most part, the 3d images did not correlate to what I actually bought. Although my salesman was VERY nice and patient, I sensed he really wasn’t an expert on feet.
Customer service. recommendations
Alex, my salesperson, was both knowledgable and personable and really knew how to measure my foot correctly. She recommended the PERFECT shoe for my needs!
Great experience! All my friends are coming soon!
The products, the staff and their knowledge and friendliness are the best!
GGJ
Fleet Feet has the best products for runners, with the best service!
I liked that you knew about the different shoes and what type would help my feet
The service is outstanding! We depend on Jay to find the perfect shoe for my hard to fit and extremely active daughter. He has been invaluable in helping her overcome some pain that she was experiencing. Matt assisted us with this recent purchase as it was an extremely busy morning for the store. He offered excellent advice and as usual, the solutions were exactly what my daughter needed.
The employees are all so helpful and knowledgeable. The scanning equipment is an added plus
My experience with Fleet Feet was very positive. The sales person was very knowledgable and helpful in finding the correct shoes for me.
The foot scan is excellent. My shoes fit btter than any I've ever had.
Great service!!! Knowledgeable and friendly staff
The staff was genuinely interested in helping my son get the right shoes and insert for him. I look forward to going there again.
Employees are so knowledgeable and helpful! I always leave feeling that I selected the best shoes or accessories for me.
The customer service here is the best! It reminds me of my childhood when they measured my feet and laced up each pair and fitted me in them.
Fit ID and individualized customer service.
I really felt like the man that helped us knew what he was talking about. The fit is great and I feel like it was just what I was looking for. Thank you.
Great customer service! My feet have never been so happy! Thank you!
Jay was super nice when he came to our office at Shipt. He definitely went above and beyond. The second day he was by himself, and he was totally slammed all day. He kept a positive, helpful attitude the entire time.
Your friedly knowledgeable staff
Very good selection and service! I learned a lot and am happy with my shoes.
Foot scanner and anaylsis. Friendly staff.
Great shoes. Associate was super helpful.
Great experience, sales person took time with me... explained my needs and foot type. Will shop Fleet Feet for athletic shoes from now on!
The staff doesn’t make me feel like they are doing me a favorite. I’ve bought multiple shoes from Fleet Feet Birmingham. Have recommended them to servers friends.
Great customer service. Very individualized.
The folks at Fleet Feet take the time to make sure you’re getting the shoes that are best for your feet. They’re very patient and very, very knowledgeable.
Professional and knowledgeable
Everyone was very helpful and knowledgeable! And my shoes are perfect for my lifestyle! Thanks a bunch!