- Phone: 205.970.6620
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based on 5580 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice and responsive
There was a personable young man, that acknowledged our being there, and he was very attentive as shop was busy. Then curt young girl seemed to be in outer space. I wished I could had the young guy, this girl was useless. I saw the other sales associates talking with their customer, tying the laces on their shoes, she did nothing but go get shoes. First time I have used you.
Your associate Caleb Johnson was friendly and did an excellent job fitting me the perfect pair of shoes.
The employees are so helpful!!
I would consider myself a casual runner, but have always enjoyed it. Unfortunately, I feel like I have really weird feet, so it's always been difficult for me to find a good running shoe that not only fit, but felt great too. I came to Fleet Feet to see if the fitting process would help me make a more informed decision about running shoes. I was not disappointed at all. The staff was so patient with me during the whole foot scanning and fitting process. They never made me feel rushed or crazy for being so picky about my shoes. The return process was a breeze when I discovered I didn't like the way my first pair felt after a 5k. I am now running in a shoe that makes me want to run even more because it feels so good. I could not recommend this store enough!
I have narrow feet and the care taken in getting the right shoe to fit is excellent. There is also a wide selection of brands and styles.
Friendly people.
They were so helpful and informative!!! We only wish prices were put on things more!
The gentleman helping me did a great job in selling me on cloud shoes. Happy with my purchase
Great attention to detail, knowledgeable, friendly, and helpful.
Please don’t send me emails.
Thank you.
Everyone at the store is always friendly and helpful. They have a great selection of running shoes and accessories.
Salesman did a great job helping me get a better and more comfortable sport shoe to help with my arthritis and bone spur
Service was phenomenal!!! The associate was very attentive and knowledgeable!! Love my shoes too! I will be back for my next purchase!!
Variety.
The process was quick and informative. The person who helped me was knowledgeable and listened to my requests
They sell several lines of great shoes. There customer service is amazing. I couldn’t shop there if Megan and Alex were not working. These two girls know their products!!
Love The foot scan and Jay who helped me was extremely informative
Knowledgeable staff
Excellent customer service. The employee helped me understand and find everything I needed.
My salesperson, Alex, did an outstanding job showing me the options and shoes and helping me to choose the right pair for me.
The employee who helped me was so knowledgeable in helping me choose a shoe.
Great sales associates!
Great personable service!
Best running shoes everand great customer serivce
Knowledgeable and helpful staff, took great care of me and my post-op shoe needs!
Sales girl was wonderful! She was very informative helpful and patient
good service, need more insert options that offer more comfort.
Great selection of different brands of tennis shoes and the employees very helpful
I'm so glad someone told me about your store! Where you actually sit down and fit a shoe to someone's needs! I will continue to do business with this excellent company and recommend as many as I can! ❤️