based on 6302 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employee was very helpful. The variety of color ways in the shoes is disappointing
I was referred by a friend of mine that I run with. I’ve been having issues with ankle and shin pain after running so I went to Fleet Feet looking for a solution. The staff was very attentive and helpful! They did a scan of my feet and ankles and identified what type of shoe and correcting inserts would be best for my conditions. The entire experience was amazing and enjoyable .. an entirely new level of customer service. (AND the service…. Free!) They simply want you to be best fit shoe possible for YOU! I’d highly recommend anyone going there.
Friendliness of the workers was great! They were able to answer all my questions and give me a fair shake of the shoes that best fit my needs.
Another great experience at Fleet Feet.
The personalization of shoe suggestion
Friendly service
Variety of shoes , inserts, sox and training apparel to pick from.
Sales people are very helpful and patient.
Always a great experience.
Excited to try out Hoka .
Very helpful. And patient. To make sure I got the perfect fit!
Good variety of products, knowledgeable staff who are attentive to customers to meet their individual needs. Great return policy.
Very thorough process to make sure you get into the right shoes. Darcy was fantastic!
I like the fact that the sales lady spent some much time with me and found out what I really needed
The start to finish process was about my needs and getting me in the best shoe.
Very knowledgeable sales lady, and very professional
Amazing customer service!
personal attention and quality products!
Dacy was absolutely fantastic!
Personal service, quality products
The knowledge the employees have and the better quality shoes you carry.
Durable well made products and super helpful employees
I enjoyed the personal touch and the one on one customer service.
Went for the first time and it was a fantastic experience. Phil helped me, and it was obvious he was incredibly knowledgeable. I’m so satisfied with the service and products offered. I will definitely be back! Thanks again!
Staff Professional, kind, knowledgeable and very eager to help. My purchases are excellent.
Great service
Professional and personal. Staff members was very attentive and helpful with answering all of my questions. LOVE the fit of my new shoes and will be back for a second pair!
Love the service in the store w/the Salesman---very courteous and caring. Patient w/ the customer also!!!
Love these Roka shoes.I have been wearing them every day since I bought them on Friday.I like the way your sales person measure your feet to see what size we need.Your sales lady April was so very nice and kind to me.I do appreciate her kindness.Thank you for having these kind people to help old people like me.
I have been buying running shoes from Fleet Feet for about 12 years now. The shoes are fantastic quality that last a long time, provide comfort and cushion to my feet helping to avoid injuries and also the staff are very knowledgeable. I couldn’t be more pleased and will continue to purchase shoes from Fleet Feet for many years to come.
High quality products and knowledgeable staff!
The service was great! Very knowledgeable
Great service, very knowledgeable. Got me what I needed