based on 6130 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the shoes, have been wearing the shoes for years.
Your staff are very helpful and knowledgeable.
Knowledge and helpfulness and patience of the salesperson - D'Arcy - was awesome!
You have high quality shoes and gear and very knowledgeable and friendly staff.
Great staff who know how to fit shoes!!
Offered a large selection on shoes in a size 11.I’ve never been able to walk in a retail store and purchase a sneaker in my size!
The staff is very knowledgeable!
The staff was super friendly and helpful and I love the Hoka One One shoes I got!
Personal attention and service has to be what most people are coming to you for.
Proper fit. High quality shoes
the knowledge of the sales person , the way I was treated
Good customer service.
Great service!
Great service and great job with the recommendations and my associate was extremely helpful
Friendly service, sales, quality products...
Very good , very skilled sales person, your system is very good, too! Just needed to try on one pair of shoes and they fit!
Knowledgeable staff
Great customer service.
Very personal service, knowledgeable staff and comfortable products!
I loved the personal service and shoe fitting process. It was awesome!
Mainly you offer better shoes then department stores. But you really need to have more shoes in stock for people of bigger shoe sizes. That's the most aggravating part about coming to your store.
Good product and service
Got immediate relief for my problem. Staff very helpful.
It has been a long time since I have gotten running shoes. The staff was incredibly helpful for me to get the best shoe for my feet. Thanks Fleet Feet!
I had foot surgery in June of last year and have just gotten back into exercising again. Prime was excellent and listened to everything I told him, he also educated me on things I didn't know. He was very helpful and I am grateful he took so much time to help me get into the right shoes.
Margaret and Darcy at Forest Drive and Lake Murray locations were just wonderful. It was the second time I have purchased shoes at Fleet Feet, and I will make this my new destination for all things running.
Great product and sales associate was very helpful.
Excellent customer service as always! Super friendly staff that really knows their stuff. Love Fleet Feet!!!
The store associates were genuinely interested in fitting me to the correct shoes. I didn't feel rushed at all.
everything
We had a great experience and bought great shoes. We since purchased two extra pair based on our shoe sizing.