based on 5944 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prime was great helping fit me and offer options
Malcolm helped my son pick a great shoe for distance training. The whole experience was great!
Great staff
Malcolm, the associate that fitted us for our shoes, was extremely patient and helpful. He found a pair of shoes for me and both of my parents. I liked the individual attention and time that he took to make sure we found the best pair for each of us. Awesome customer service!
Helpful staff orthopedic options that don't look orthopedic!!
I like that my shoes are for me.
The customer service we received was hands down some of the best we’ve received in retail in along time.
Great experience shopping with an elderly friend who was uncomfortable with her needs. Store staff were patient and friendly. We left with great shoes and some happy feet!
Do the full foot scan profile and allow prospective customers to try on shoes even if they don't plan on buying shoes that day. And if you're going to throw socks and insoles into the whole trying-on process, make sure prices are known before checkout so they're not getting a 75 extra dollar surprise for things they never even asked for at the cash register.
The knowledge of the sales team is reassuring when investing in a quality pair of shoes to fit your specific needs. It’s also great the everyone has a passion for running as well.
Friendly Workers
Customer service was great!
Hey, this was my first visit to Fleet Feet and I will definitely recommend you guys and be back myself. Malcolm at the Lake Murray Boulevard location was absolutely awesome to work with and extremely helpful. I would give you guys an absolute 5 star rating. Thanks again for all of your help.
Very personal & knowledgeable.
Great selection but the staff really makes the experience first class.
Love my new shoes!
Very good customer service!
Kenny at the store was excellent
Quality
Excellent personable knowledgeable.
Fantastic help! Will always buy my running shoes from Fleet Feet!
The fit and style
Best experience ever buying shoes. Sales associate was very knowledgeable and helpful. Shoes feel amazing. I would highly recommend.
Fast service and knowledgeable staff
The personalized service, fitting, and expertise. Kenny is awesome to work with!
I have had leg pains for years and just 48 hours the shoes have changed my work outs drastically. They are Customized to my feet. Best running shoes I have ever worn. This Will help me reach my goals. Highly recommend!
Emory was amazing. He was competent and reccomend the perfect shoe for me.
Love the personal service. Not pushy in selling. Always very personable.
Sales team was very knowledgeable and extremely helpful.
Malcolm with his friendly and professional approach in helping my wife and I sizing and fitting our shoes.
Customer service