based on 14192 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was very knowledgeable and extremely helpful in fitting for shoes
Brian was nice and approachable. He gave great advice on Marathon training.
Very expensive and too expensive to buy 2nd pair. Need a bogo or discount for nurses.
Associate was very patient and very knowledgeable. I will be back sooner rather than later
Attentive, knowledgeable customer service and wide selection of products
I love everything about the store.
Jessica was very helpful and patient. Convinced me to get what I needed even when I didn't know it at the time..
Your assistance and willingness in finding the best shoe for me.
Variety
Outstanding customer service. Salesman spent a lot of time getting me into the right shoes for my feet.
Brooks shoes
Great service!
Shoes!
Courteous, thorough service
very knowledgeable sales staff, good selection of products
Return policy on all merchandise is outstanding and with my foot problem, I am constantly buying and returning. Sixty days is more than enough time to determine whether shoe is appropriate.
I recently made my first purchase at Fleet Feet and received outstanding service from Will Snyder in the Wade Avenue store. Gene McLaurin
Convenience, service, and item in the store.
Workers help you pick the best product for you
The customer service is outstanding and all outfitters are extremely knowledgeable. The stores are managed very well are very efficient!
knowledgeable and helpful staff
I'm amazed at the level of service and attention the staff has given us every time we've shopped at Fleet Feet. During our recent visit, Jessica went out of her way to help my teenage son find the perfect shoe for his somewhat special needs (pronation, arch support). You just don't get this type of service anywhere else. Thank you!
Getting the ideal fit is great.
Excellent service- friendly and efficient
friendly and professional customer service!
I can get the products anywhere. I can’t get the expertise and service anywhere and so I go here.
I had amazing help and the person helping me paid so much attention and put a lot of effort into helping me find the best shoe possible for me and I will always come back!!!!
I received excellent service without being rushed.the staff were knowledgeable, patient and observant.
Good service and great running shoes.
Leah was very helpful fitting shoes for my Son. She was very knowledgeable and it was a pleasure doing business
Thank you