based on 8116 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great product selection, but the people are what make Fleet Feet are the best!
Jacob was very knowledgeable about all the products and took time to go through a 1/2 dozen shoe options based upon my needs.
I appreciate the time and attention I received.
The products are excellent. Too bad I only come back 1x every few years!
LOVE Fleet Feet and the AWESOME customer service!
Knowledgeable staff and professional treatment and
Keep up the good work
The people.... you can buy shoes anywhere
High quality products and friendly, helpful staff!
I like that you have the technology & take the time needed to ensure we rec'd the best fitting running shoes.
Professional and friendly service and great products
Very helpful and nice sales associate.
Your associate take the time to properly fit the shoes they sell and work with us the customers to assure we are satisfied prior to leaving the store.
The service from Brian, and in the past, others.
Great customer service!
In store service.
The customer service.
Sales staff takes their time to find the proper fit and can explain the different products with thorough explanations.
Personal attention. Great fitting system.
You have a friendly knowledgeable staff.
Associate was very helpful, knowledgeable, and approachable. Foot scanning and use of technology to match me with the correct shoe was great.
There was a nice assortment of athletic shoes. The sales associate was really terrific to my 94-year old mother in finding attractive shoes that provided support to reduce falling. Very friendly and helpful.
Recommendations of the best fit shoe based upon foot anatomy and or foot concerns
Our sales associate took to find out my daughter's needs, wants, and reasons for proper shoes. She had her wear them, try them out, and made sure she was happy with them before we purchased them.
Great service
I like the one-to-one service.
Cloud walking shoes!
It was nice to have someone explain the difference between the shoes and how to figure out what you need. The sales associate was very patient and I never felt rushed to make a decision.
Very personable and individualized expert advice. The staff is always very patient and is taking all the time needed to ensure we get the right shoes for the right purpose. Never had a bad experience or made a bad purchase.
I was just in the area and wanted to see the shoes available. The woman that helped me was fantastic and basically served me so well i decided to buy shoes for a lot more than I typically would pay for shoes.
Great service! Very patient staff!
Always a perfect fit.
Awesome and helpful staff. Decent prices and rewards program.