based on 12496 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was very helpful in finding a shoe that was out of their stock.
In-depth and high quality!
Very knowledgeable staff!
Very capable and educated staff; glad you carry Altra and Hokas.
How you take time to evaluate my foot before recommending a shoe. My sales person was well trained and very friendly.
My whole experience was great and I will definitely be going back.
The lady that helped me was excellent. She taught me about the stability structure of the different brands. She was very patient and provided five different brands for me to try on.
Everyone I've encountered in the store has been knowledgeable and helpful
I can not think of anything at this point
Great customer service ! Lily helped me with my shoes . She was very patient and kind .
Friendly courteous staff. Knowledgeable staff.
Great Staff!
Supporting local. The people there are generally really helpful and knowledgeable
Friendly staff!
The high skilled and professional customer service
Staff was super helpful and knowledgeable.
I missed Kerry Seal when I went in, but George helped me get new shoes, gloves for cold weather and even gave me a promo gator. When I first went in and saw Kerry back in Jan 2020, I could hardly walk because of pain in my feet. Those shoes enabled me to walk and quickly I was up to a regular 3 miles most days and sometimes 7-8 miles. I have now lost 26-28 lbs! Glad to have Fleet Feet to help me get the shoes I needed! -Larry James
Your associates are very knowledgeable about your products and physiology. The high tech foot measurement system is pretty nice also.
All of the staff are very knowledgeable and friendly. You can tell that they have your best interests in mind and are willing to take time with you to get you the right product. All of the products that are there are also phenomenal! Nothing but the best of the best sells at fleet feet!
the sale people are patient and kind.
I really enjoyed getting a detailed representation of my foot and how I’m using it in order to determine the best shoe for me. I loved that the sales associate was friendly and knowledgeable and gave me options!
Great customer service! The 3D foot mapper was very cool and really helpful.
Quality and service. Both are excellent! I also appreciate the return policy if I’m not 100% satisfied with the way shoe fits!
Staff very very knowledgeable..
Great personal service by a knowledgeable sales person.
Many products are showcased in a clean and easy to find way as well as knowledgeable staff to help all patrons.
The staff are very well informed and helpful. They understand my problems and bring out various options.
I like the efficiency and knowledge of the staff in both of the two Fleet Feet stores I have patronized...Greenville, NC and Raleigh NC (Wade Ave.) I was most recently in the Wade Avenue store and the man helping us, Max, was extremely easy to work with. I had my first scan done as I am usually shopping for my daughter who runs cross country. He helped me find a pair of shoes that I love and it was a very good experience.
The knowledge that the staff has about proper fit and selection of shoes.
careful attention to my needs: appropriate covid19 safety procedures