based on 13734 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service. Knowledgeable staff. Great products
How your employees help as soon as you walk in the store.
Great help in store
Sales associate was amazing.
I like being able to have my feet and walk assessed to know what type of shoes are appropriate for me.
Great customer service and that are resident experts. Helpful without being pushy or overbearing. They give you the exact help and expertise that is needed every time.
Very impressed with the level of expertise and knowledge of which shoe would be the best fit. Outstanding service!
My first time, took my teenager in, excellent customer service, very knowledgeable. My son has odd shaped and wide foot. He finally got a pair of shoes in the correct size and they fit him very well. Thank you so much for making a difference!
Excellent customer service
Very friendly, knowledgeable staff.
The service was great and very friendly and hopefully ! We got the perfect shoes for my daughter. She has a hard time finding shoes to fit her
The foot scan technology was awesome and Axle was a very helpful/friendly associate!
The personal one on one with computer technology.
I love the variety and selection that you have. The customer service is excellent--the people that help me find the right shoe for me are very knowledgeable about the inventory. I have bought 6 pair of shoes at Fleet Feet and it is now the only place I purchase my running shoes
Polite and professional and very quick and straight to the point. Was very Informative and the staff knew exactly what they were talking about
James was kind and helpful and I honestly felt like the only customer in the store! I am very hopeful that my new shoes will make my work better with decreased pain!! Thank you so very much!
My experience was absolutely fantastic!! The sales associate was knowledgeable & very accommodating without being pushy. I am very pleased with my purchase.
Great staff and easy to work with
Great customer service and excellent covid caution.
Griffin was especially helpful. As a newcomer to the running world, he took his time to help me select the right shoes but also introduced me to the store, gave me info on area run clubs and provided support & encouraging energy!
Knowledge of products he was showing me. Very professional.
Custom shoe fitting, good customer service, wide selection of every size.
Very helpful
Everything except price!
Amazing staff, the gentlemen that helped me was extremely nice and willing to go above and beyond to make sure I found the perfect shoe so thank you! I did not catch his name but an amazing person.
Prompt service, Brian (I believe that was his name) was courteous, professional and knowledgeable - overall great experience as always. I do refer folks to your store without hesitation.
Super friendly and knowledgeable. Accepting and not intimidating. All were welcome.
I love the curated experience at Fleet Feet from start to finish. I told Rex what I was looking for and he delivered!
Friendly and knowledgeable staffer who was patient as I tried on many shoes with a friend.
I have a very active and athletic background from soccer all my years, track and football in high school then awhile in The Marines. Love running and got away from it. Got serious and training for a marathon. Went to Fleet Feet in Raleigh, NC and was blown away by the polite attitudes, vast array of knowledge and answering all my question above and beyond description. I’m a customer for life now for sure. Thanks for a great time.