based on 8064 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
excellent service Anna is wonderful person😀😀
The personal, 1:1 foot analysis and recommendation in the store.
I buy all my sneakers from Fleet Feet. Your staff does a great job at finding and fitting the right shoe for me. I have had foot problems all of my life, and the knowledge, skill, and attention from your staff makes all the difference. The sales associate who helped me Saturday afternoon (10/12/18) was very helpful and pleasant. Thank you.
The salesman who helped me seemed inexperienced and could not answer my basic questions about the shoes I purchased. It was the most disappointing experience I have had a Fleet Feet. If it had been my first time, I would not plan to return.
Your employees are helpful and took time to get the perfect shoes for my daughter . I will always get our active footwear from your store from now on.
Please carry more in the hard to fit sizes (13EE in men’s)!!!
Very knowledgeable and friendly staff!
Great customer service, very knowledgeable.
Convenient location, extensive selection of running shoes/apparel/products, and outstanding customer service - I strongly recommended Fleet Feet!
Everyone was so helpful and great! I had an amazing experience and would highly recommend fleet feet to anyone! I appreciated the one on one attention and the associate was so knowledgeable and awesome. Thank you!
The sales team is knowledgeable and patient. They never mind bringing out lots of choices and working with me to narrow down the options until we find what works best for me.
Knowledge of sales staff and personal attention.
ASICS brand shoes.
Very helpful sales associates
Kerry was very helpful with explanations of fit and function of the shoes and the two pair of shoes I purchased fit nicely. Thank you.
Personal service
Knowledgeable and friendly staff
GreatGreat shoes! Really an asset to a foot issue
Always professional and welcoming, I have recommended several to your store for shoes,clothing and most important service .
Parker was great! Very knowledgeable. I told him what I liked and didnt like and he was very receptive. He fit me with a great shoe. I have never worn New Balance before and I really enjoy the shoe. Already have 7 miles on the shoe.
Just a couple blocks from home. Great service and inventory.
Knowledgeable and helpful staff. Having someone watch me walk and the 3D scans of my feet were extremely helpful in finding the shoes I need for my feet. Great experience!
Product is wonderful. I appreciate the knowledge of the sales associate.
Very personalized
Good personal attention from the staff. My feet feel better just days after getting into the right shoe.
Personal and individualized shoe fittings with lots of patience while I take the time needed to make my decision, I never feel any pressure.
I was very satisfied with the service I received. I would go there again.
It is a thorough evaluation of your foot to help determine the best shoe for whatever your needs.
Very helpful salesperson
Very helpful and knowledgable staff, good selection of quality products. I liked the foot scan!
Great products and staff that are always attentive and helpful