based on 8690 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!
Knowledgeable staff and so super friendly
I appreciate the personal attention to fit from the associates.
Friendly, knowledgeable staff. Excellent product lines.
Knowledgeable Sraff!
personal attention
The staff are great; so very helpful and informative. Great job!
Measuring my feet more carefully than other stores.
Staff is always friendly and knowledgable about different models of shoes and always provide good recommendations and advice.
Staff is very friendly and helpful. They helped me pick out a quality pair of running shoes that fit my foot correctly and added comfort. Definitely will come back!
I appreciated the help getting the personalized help to get the right running shoe and correct size.
Always great service from runners not minimum wage fatties who know nothing about the sport. Great caring. Making sure Im taken care of. It's what I drive all the way from Goldsboro for. I sort of don't know what Im doing even though I have a few half and full marathons completed.
Service was grand, as always, which is why i shop with you all. you had the one of the products in stock, i was looking for, so i was able to walk out in my new shoes. As always, a positive experience. I love Fleet Feet!!
Outstanding service
Great products and very knowledgeable staff
Very kind, helpful and efficient employees.
George was amazingly helpful in choosing and pair of shoes. Ended up in a similar pair to previously, but great at listening and trying different pairs based on what i told him
Time staff spends to find the right pair of shoes.
I really appreciated the shoe fitting and help choosing running shoes.
Carry wide men’s sizes
Handled my return with ease. Didn’t make me feel guilty because the first pair didn’t fit right. Employees looked like they enjoyed their jobs.
I was disappointed I didn’t have more choices. I realize I have an unusual fit, but that’s why I’ve chosen your store for my hard to fit foot.
The sales people at Fleet Feet (in particular, the Raleigh Wade Avenue store) are extremely helpful and knowledgeable about running and running gear. I love the selection of shoes, clothing, and other fun running supplies. I could more easily buy my running shoes on Zappos, but I prefer to support the local store!
I don't think much about the products because I know whatever your staff recommends will be a worthwhile value. I don't keep up with which shoes are best for what and always leave the selection to the individual who works with me. They are unceasingly polite, encouraging, and curious about every aspect of the fit of the shoes. In the many years I have been shopping here, I've been consistently delighted with my purchases. Now, if you could only make the shoes in gorgeous colors. After trying on a few pair in a rich, dark teal color, turns out the best fit for me only came in a "granny" gray which does nothing to enhance my street cred!
I use the brooks ghost and they have been amazing...I just recently bought my second pair ghost 12. Fleet feet staff is great, friendly, and knowledgeable
Great, friendly & helpful staff!
Knowledgeable and courteous staff. Great selection.
Customer service! Wide variety of products.
One on one attention