based on 9019 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality products and knowledgeable employees.
Always knowledgeable, helpful sales people. Love supporting this local store....its a pleasure to shop here!
3-D imaging of foot very cool. Specialist was very knowledgable and patient. Excellent variety of choices for good running shoes.
George was super! Took lots of time to find just the right fit. He really knows his stuff!
Great service. Great sales person
The time the associate took to make sure I had the right shoes.
Awesome service being fitted for running shoes. I enjoyed seeing my foot scan and finding out one foot was larger than the other! Excellent service! I will buy more shoes in a few months , once I've worn these out!!
You give outstanding service in helping me carefully select well fitting new walking shoes and inserts.
Shoes recommended causing a blister. Will be returning them for an exchange
Your customer care is outstanding. I have been in the store in Raleigh 3 times and each time I was helped professionally and completely. I look forward to continuing doing business with you and recommending friends to you.
Great products
Knowledgeable and friendly staff
The staff member was very knowledgeable
The customer service was both patient and informed. We were pleased with our visit and the young woman who helped us.
Knowledgeable and friendly staff
The detail and genuine help/interest of each shoe try-on/fitting. Love that each employee wants to make sure you’re really getting the shoe your feet need most!
The personal customer service from knowledgeable associates who don't rush you into a decision.
Tailored service to the needs of the individual. Excellent customer service.
What a great experience! Tom was so knowledgable and helpful and just what I needed after having returned 3 pairs of running shoes during the Rona (only after an initial try-on). I will not go anywhere else in the future!
Very good staff even though I waited a long time they assisted me and my wife with our needs
This was my first visit and I was thoroughly impressed. Sharon did a fantastic job of taking time to fit me for the right shoe for the kind of running I do. She was patient and was good to listen to what I desired in a shoe. I have already returned to buy insoles that she fit me for, but did not buy during my first visit.
I was fitted by Jacob at the Raleigh store, and he was wonderful. He was knowledgeable and answered all my questions, making sure I left with the shoes that were the best "fit" for me! Highly satisfactory experience, and I would recommend.
It was my first time in the store and I had a great experience. Sharon was very knowledgeable, professional and just a nice person to talk with. She helped me pick the perfect running shoe for me and my wife. I will be returning to this store when I need another pair.
I like the way Fleet Feet personnel make taking care of your feet both about comfort and science. They ensure you know why they recommend certain shoes and what benefits the shoes have. They also never make me feel like I need to hurry up, so they can get to the next client.
Customer Service was great. The girl that assisted me was very helpful.
Great personal attention and service. Great selection as well.
I like the knowledgeable associates and the wide array of sizes available.
Awesome service
Service and sneakers were excellent!!
knowledgeable, friendly staff and quality products
the staff were friendly, patient and knowledgeable!! the shoe selection was good and I several options to choose from.