based on 8313 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable employees looking to put you in the right shoe not just what is popular.
The staff is very knowledgeable & good out of their way to find proper shoe for athletic needs.
Very attentive and helpful staff
Service was great!
The very nice gentleman who waited on was very knowledgable? And the shoes are great!
Awesome service - the best running shop in the area!
The staff was very friendly and knowledgeable.
Sales associate Hannah was extremely knowledgeable about the products and able to zoom in on exactly what I needed. Love that Fleet Feet carries a wider range of shoe manufacturers.
Service was fantastic! I really liked the foot scan and associate recommendations, which helped choose the best shoe for me
You take the time needed to fit our needs! No allegiance to the shoe, just our feet and how we are using them!
Loved the one on one attention
I love how knowledgeable the employees are. They do a great job is staying focused on customer needs and finding the right fit, and don’t push the highest cost shoes.
Excellent service and great choices of shoes. I would highly recommend them!
I like the fact that personnel get to know client, get a feel for their need for shoes, make suggestions on shoe style, design, pros / cons, etc. They take an interest in the client.
Very knowledgeable staff. Very polite and knew everything we asked. There is more than enough products in the store to find what you need.
Everyone was friendly and knowledgeable. I like the return policy.
Great customer service - Fleet Feet maintains my information on shoe size and preference making it quick and easy to replace my shoes.
Very knowledgeable and professional
Customer service.
The time and patience spent with each customer to get a rest fitting shoe. Great quality products.
Great customer service and patience Associates. I love my Brooks.
Employees are patient and informative on shies
Personal attention!! Excellent customer service!!
Bill spent a lot of time with me. He helped me find new shoes and insoles and even showed me some stretches to help with my plantar fasciitis. I love Fleet Feet and wouldn’t go anywhere else!!
i wish i knew earlier about this product,is so comfortable. Lylian
Knowledgeable sales people who understand the products. Community involvement.
The selection of On Cloud running shoes, and the friendly customer service.
Ran today for the first time...they were great! I was struggling with shin splints and while they are still sore, i could tell these shoes will be better!!
Great customer service! I only wish there were more sales/discounts available.
I was assisted in proper fit for my shoes. The young lady who helped me was incredibly nice, and I appreciate the attention to detail.