based on 8391 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable staff; lots of local running events that help build our community.
Providing various tips about shoes, providing a 3D scan of feet, checking how we walk to improve shoe recommendations.
Great service supported by very knowledgeable staff.
Service is great!
Employees are actually athletes and knowledgeable about the products!
Personal attention and fitting, supporting small business
I absolutely loved the service that was provided during my visit. The associates who helped me for very kind and professional and I didn’t feel like I was rushed at all. They took the time to make sure I was getting the shoes that I needed and even made sure I put on the original choice again before deciding. I believe the young woman who helped me was named Kari and was helped by an associate who was training her. Absolutely wonderful ladies! I will be returning.
Everybody is so knowledgeable and helpful. Jen was great.
Great customer service and fit of shoes
Great personalized service without pressure to buy something. Thanks Jacob, my new shoes are exactly what I wanted.
I like the service more than product. The service was great the salesman was attentive and patient . Very knowledgeable
Excellent service and quality.
Very satisfied with the customer service.
Service was great and very helpful
Expert help from Brian and Will Always a pleasure shopping with Fleet Feet
We were really impressed with our visit. Our salesman,Matthew, was fabulous to work with. My husband was shocked to find out that he’s not a 10 1/2 shoe but a 11 1/2!!!!
Molly Gibbons was awesome!!
Great first time experience.
Will go back.
Great service from Molly
I like the knowledgeable and patient service.
Real runners selling running shoes and related items. And love the 60 day e change policy on running shoes!
good selection. good staff.
Employees are very educated and resourceful. They always make excellent recommendations.
Service staff was very nice and helpful. I love my new shoes!
I like the personal service. And how they help you get the shoes that you need
Great service as always! Selection was a bit light due to Brooks situation. Still came out with one pair of Brooks, two pairs of ASICS, and three sets of inserts. Oh yes, I bought a sports bra, four pairs of socks, and a massage roller too! Yep, I had a VERY good time at Fleet Feet!
Good shoes
Good service
Knowledgeable staff
Great assortment of products; good sales; excellent customer service and knowledgeable staff
Great customer service!
Personalized and professional service
Excellent service choosing shoes for a new running