Fleet Feet
124 Schiller Street
Elmhurst
IL 60126
United States

Customer Testimonials

Report a concern   October 11, 2022 — Rated 10 out of 10 by F.B. Fleet Feet
What do you like about our products and services?

The Salesman was very helpful and listened to what I said the problem that I was having with my feet. I also Thank my friend for introducing me to Fleet Feet. I been telling Family and Friends.

Report a concern   October 10, 2022 — Rated 10 out of 10 by E.L. Fleet Feet
What do you like about our products and services?

The employees that help connect what makes the most sense

Report a concern   October 10, 2022 — Rated 10 out of 10 by Shawntay Llorence Fleet Feet
What do you like about our products and services?

I enjoy the simplicity of the shoe fitting program. It was very straightforward. No gimmicks or pushy salespeople. Drew was very helpful and friendly!

Report a concern   October 9, 2022 — Rated 10 out of 10 by Lauren Spedale Fleet Feet
What do you like about our products and services?

Service has always been excellent and their employees are always thorough and patient when trying to find the perfect fit of shoe for any event.

Report a concern   October 7, 2022 — Rated 10 out of 10 by K.S. Fleet Feet
What do you like about our products and services?

Very knowledgeable and helpful store associate.

Report a concern   October 6, 2022 — Rated 10 out of 10 by H.W. Fleet Feet
What do you like about our products and services?

Sales person was very knowledgeable and recommended the correct shoe

Report a concern   October 6, 2022 — Rated 10 out of 10 by N.A. Fleet Feet
What do you like about our products and services?

Naseer was a great help to me and he helped my find the exact Hoka shoe I was looking for.

Report a concern   October 5, 2022 — Rated 10 out of 10 by E.T. Fleet Feet
What do you like about our products and services?

Good quality products and great customer service

Report a concern   October 5, 2022 — Rated 10 out of 10 by Julia Johnson Fleet Feet
What do you like about our products and services?

Drew, the associate at the Elmhurst location who assisted me, was awesome! He was extremely knowledgeable and made personalized shoe recommendations based on my specific needs. I've been loving the Brooks Adrenaline sneakers I ended up purchasing!

Report a concern   October 5, 2022 — Rated 10 out of 10 by Lindsay Long Fleet Feet
What do you like about our products and services?

The staff is wonderful and always very helpful!

Report a concern   October 3, 2022 — Rated 10 out of 10 by Jennifer Frahm Fleet Feet
What do you like about our products and services?

Dan helped me find the best style and size for my tall instep! Patient and helpful- so grateful.

Report a concern   September 30, 2022 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

Great specialty service

Report a concern   September 30, 2022 — Rated 10 out of 10 by Roberta Reusch Fleet Feet
What do you like about our products and services?

The Service is personal. Not just selling shoes.

Report a concern   September 29, 2022 — Rated 10 out of 10 by Patty Teckorius Fleet Feet
What do you like about our products and services?

Everything! The technology to find the right, perfect shoe is incredible!

Report a concern   September 27, 2022 — Rated 10 out of 10 by M.T. Fleet Feet
What do you like about our products and services?

I have to start by saying that I'm a male in his mid sixties that walks about one hour a day five days a week and. needed to get some shoes that would stop my feet from aching after my walk. On the day I visited Fleet Feet (middle of the week around 1:00 pm) they seemed to be a bit under staffed, and I along with a few others had to wait a bit to be helped. When it was finally my turn I found the wait to be more than worth it! Measurements were taken of my feet, and not just your basic measurements like size and width others like foot height and pressure areas were also taken. After, my salesman had me walk back and forth to see if I needed a shoe with more ankle support. Finally, using their fit system he brought me several different styles and brands of shoe. I tried on each of the recommendations and he had me walk outside the store up and down the block to make sure I was able to choose the most comfortable and supportive shoe. In the end I left Fleet Feet feeling like I have the best shoe for my needs. I've used the shoes for a week now and feel like I got the perfect shoe for me. I would definitely recommend Fleet Feet to anyone who has some time (and $) to invest in getting the best service and shoe for their needs!

Report a concern   September 27, 2022 — Rated 10 out of 10 by B.H. Fleet Feet
What do you like about our products and services?

My sales rep Jay was very professional, knowledgeable and very polite. He was very patient and answered some very basic questions. All in all, a delightful experience.

Report a concern   September 27, 2022 — Rated 10 out of 10 by S.H. Fleet Feet
What do you like about our products and services?

Understand the needs of runners of all levels. Knowledgeable product recommendations.

Report a concern   September 27, 2022 — Rated 10 out of 10 by sandy schommer Fleet Feet
What do you like about our products and services?

Ability to return shoes if they did. It work for me. Sales rep was knowledgeable about the best fit/ model of shoe for me.

Report a concern   September 27, 2022 — Rated 9 out of 10 by D.D. Fleet Feet
What do you like about our products and services?

I have purchased 4 pairs of Brooks shoes from your Elmhurst store during the last 3 years. My wife has purchased two pairs. My recent visit was the least satisfying. The assistant seemingly had only moderate interest in helping me, and shared little enthusiasm. Granted, I already had a good idea of what I wanted when I came to the store. However, I was offered little advice and no options. The only Brooks Ghost 14 shoe in my size (11) was not the color I would have preferred. In the end, I bought it and am happy with it. It was on sale, which was nice.

All in all, I was not totally dissatisfied with my experience, but I could have done just as well ordering them online, and not driving 60 minutes roundtrip.

Report a concern   September 27, 2022 — Rated 10 out of 10 by K.S. Fleet Feet
What do you like about our products and services?

Excellent customer service, knowledgable and friendly

Report a concern   September 21, 2022 — Rated 10 out of 10 by P.F. Fleet Feet
What do you like about our products and services?

Emily of Elmhurst fleet feet is great!. She helped me find the right pair of shoes. She was patient to me. She provided me excellent customer service. She remembered my name well. I wanted to send her a thank you card but I'm glad I got this review email.
Please don't lose her. She is an asset to your company.

Report a concern   September 21, 2022 — Rated 10 out of 10 by J.W. Fleet Feet
What do you like about our products and services?

I had a good experience. Your salesperson did a very good job. Although I came to the Elmhurst store at a busy time, I was waited upon quickly. I told the salesperson my requirements and he brought out a few shoes that did meet those requirements. I tried and purchased the first pair that he recommended. I was out of the store in about 15 minutes. I appreciate that as I dislike crowded stores.
I have put 20 miles on the shoes in the shoes in the first few days. They suit my running style well. I think that they were a good suggestion.
I appreciate Fleet Feet's 60-day guarantee and $15 reward because these shoes a very expensive.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Anthony Arendas Fleet Feet
What do you like about our products and services?

Personalized friendly service! Drew helped with a medical issue I’ve been dealing with for years by suggesting compression socks. The he showed me an easy way of putting them on!

Report a concern   September 17, 2022 — Rated 10 out of 10 by P.D. Fleet Feet
What do you like about our products and services?

Very knowledgeable people to help with your many questions and recommend the proper merchandise.

Report a concern   September 17, 2022 — Rated 10 out of 10 by K.T. Fleet Feet
What do you like about our products and services?

Love the knowledgeable sales team!

Report a concern   September 14, 2022 — Rated 10 out of 10 by C.M. Fleet Feet
What do you like about our products and services?

I am a podiatrist. The store staff were not aware of my profession when I brought family members in for shoes. Activities varied for each family member. I appreciated the individual assessment and shoe recommendations based on the family members need and not on a sales commission.

Report a concern   September 14, 2022 — Rated 10 out of 10 by M.A. Fleet Feet
What do you like about our products and services?

The sales lady was very nice and helpful, thank you

Report a concern   September 14, 2022 — Rated 10 out of 10 by Elizabeth Carol Fleet Feet
What do you like about our products and services?

I loved the way they evaluated my feet and recommended shoes based on my activities, as well as my foot shape/size and walking patterns. Salesman was very personable and knowledgeable.

Report a concern   September 11, 2022 — Rated 10 out of 10 by R.M. Fleet Feet
What do you like about our products and services?

Staff always knowledgeable on products.

Report a concern   September 7, 2022 — Rated 10 out of 10 by J.W. Fleet Feet
What do you like about our products and services?

The 1-on-1 with the sales rep in the store was great!


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