Customer Testimonials
Great shoes, expert service
Friendly, helpful, patient
He was great in his service!!
Service was excellent, knowledgeable ataff!
The associate that helped me was kind and patient. He listened to my concerns and took the time to find the right fit. He made me feel comfortable even though a running store can feel intimidating.
in stock, helpful staff
Friendly and knowledgeable staff members. They listen well to your needs
Great customer service.
Very happy with service and products I bought.
Jay was fantastic explaining everything and providing information as we went through the fitting process. This was my first experience getting fitted for running shoes and will be going back again when the new ones wear out. Thank you!
Jay was extremely insightful and knowledgeable about everything pertaining to running. The assessment was very quick and informative. Jay definitely helped breaking it down to better understand. After telling him I had back issues after runs, it seemed he knew exactly how to remedy it. After trying on 3 different pairs, I finally chose a pair and immediately ran with them. I couldn’t believe how good I felt while running. I even ran longer just because. No back pain, no pain of any kind! Jay definitely helped me out and can not thank him enough.
Knowledge and friendly
Naseer was extremely helpful and knowledgeable. I walked away with an incredible pair of shoes.
My first experience there, but it certainly will not be my last. My sales associate was Xavier. He was friendly, personable and very knowledgeable. He explained all the scans of my feet and suggested 3 types of shoes. He took the time to make sure I had the correct fit. I am vey pleased with my New Balance shoes. I also bought a pair of socks .He explained which type I may like the best .
I’ll be back to buy more I am bringing my husband back. Thank you for the “personal touch” that larger stores do not give you. I will be asking for Xavier again !
Salesperson knowledgeable and friendly. Quick service.
Knowledgeable staff
Jay was really fantastic, he asked great questions and listened to my answers before moving forward or to the next shoe. He was patient and extremely knowledgeable. Explained so much about the foot and design of the shoes. Will definitely be coming back to this location!
Customer service in store
Great service, great price, great experience!
Very thorough, from explaining my foot measurements, 3d scan, to fitting me in 6 different shoe brands & widths trying different insoles. Didn't push any certain brand over another . Seemed to try to get me into the correct shoe.
Wore them from the store to the outlet mall with my wife shoes were perfect
Product fitted to my foot. Return policy generous if it doesn’t work out
Great service and the best shoes!
Jay was great. Worked hard to help me find the right shoe! I really appreciate it!
I always feel bad when I have to find a new brand of shoe; there is always a mess of shoes on the floor as I try them on, try them again, go outside, etc. But Rebekah was AMAZING. She assessed my feet and talked me through the types of shoes we were trying. Since we already knew that some of the most popular brands wouldn't work, she selected some new ones I had never tried before. I kept apologizing for the trouble, but she insisted that she enjoyed finding new shoe solutions for customers - and I believe her! I'm now perfectly happy with my new Hoka shoes, and I rave to EVERYONE about Fleet Feet's service. I've been a customer for years, and I've never had a bad experience. Thank you for the continued excellent!
Running shoe expertise.
The manager knew what he was talking about and I felt my feet were in the right hands, finally. Not sure why I didn't visit earlier in my life but I already recommended to other family members.
Very friendly, patient, both my husband and I got a great pair of shoes that we love and feel max comfortable.
Very personalized service. Friendly, knowledgeable staff.
The sales person was friendly and very helpful.
Taylor was GREAT! Super helpful, brought me various options and listened to feedback.