Customer Testimonials
One on one service. I appreciate his knowledge and passion to deliver exceptional proper shoe analysis.
Mickey Vreeland from the Elmhurst location helped me find the perfect inserts for my arches and even recommended me my favorite pair of shoes! Very intelligent employee, seems like a great young man.
Good variety of shoes. Helpful friendly sales people.
Taylor was fantastic! She is knowledgeable and thorough. I am 100% satisfied with her and Fleet Feet. Thank you!
Customized service
Knowledgeable staff. I have hard to fit feet and you always get it right.
The workers are so friendly and helpful. I had a young man helping me on Sunday and we so kind and he conversed with me. So many young people in these positions do not talk except to answer a question. He was great.
Took the time to let me try on multiple pairs of shoes. The store also had a great selection and the staff knew about the products.
Very helpful, informative and courteous.
Taylor did an exceptional job of getting us outfitted and matching us up with shoes that fit our needs. Great service and product selection.
Lionel was super informative, kind and knowledgeable! So helpful and patient.
Everyone at the Elmhurst store seems to have a lot of knowledge about the products and customers' running needs. These are the reasons why Fleet Feet in Elmhurst is the only running shoe shop I go to!
Exceptionally friendly and helpful staff. Efficient & knowledgeable. Great shopping experience!
Staff is so nice and helpful. The way they check what size and how your feet are is awesome. The shoes are so comfortable.
Very helpful and knowledgeable staff
I love the personal service provided by very knowledgeable employees!
I love my Fleet Feet store, and would really like to see them show some love for their most loyal clients by opening the store at times when there are LARGE groups of runners meeting in front of the store to begin/end our runs. Why would you not take advantage of these times when your favorite people who LOVE your store are thinking about the things they need just before or after a run? After a run I might pick up some hydration for next time, a hat I wish I'd had, better socks, new sunglasses, or maybe even check out some new shoes that me and my running buddies were just talking about. Having a place to leave my keys, or get some extra hydration would be a plus too. When the store is always closed, it's way too easy to just go home and see how much Amazon is charging, or if there is a deal for Brooks online.
Service was extremely friendly. Even with a mask you could see the smile.
They listened to the needs and sought out what was the best option for both my daughter and me.
For almost 7 years I have been experiencing knee pains. The shoes have helped me not experience the pain walking.
The staff is knowledgeable and helpful. They gear you up for the right activity.
Loved the service associate that helped me - she was great!
Your employees know shoes so well! We come for cross country, track and running-for-fitness shoes. We have never been disappointed. Thank you!
Each pair is extremely comfortable.
Everyone at this store was knowledgable and helpful. My family and I got there when it was starting to get busy but they didn't stress and still took their time with all of us and every other customer. I was able to get fitted for shoes and get customized insoles. I am so excited because apparently I had been wearing the wrong shoe size and have very low arches. I can now start working even harder towards my running goals and cant wait.
Taylor was very knowledgeable, asked great questions and so nice to work with!
Jay was super helpful throughout the fitting process. Also the fitting process itself was just so much more thorough than anything I ever expected to have.
Great
The woman who helped me (Kathy?) did an excellent job. She really knew how to fit a shoe and brought out 5 alternative choices for me to try. Knowledgeable, no-pressure and concise....well done!
Friendly knowledgeable staff
Shout out to your employee, Andrew, who started by measuring my feet so I could get the best fit in a gym shoe. He listened to what I wanted in a shoe and brought out some choices. He patiently let me try on the shoes and explained the differences which helped me make my selection. I chose a New Balance shoe and now I’m ready to add up the miles in my new shoes. Customer service and selection makes Fleet Feet the top destination in athletic shoe wear!
Love that you get very specific attention on your needs, both associates were amazing