Customer Testimonials
Helpful staff. No hassle return policy when the shoes I bought didn't solve the problem I was having.
Emma was so helpful and easy to work with!!
I like the one on one service.
I received complete attention while purchasing shoes. The saleswoman was very attentive to my needs and came up with a good shoe along with an orthotic which better aligns my ankle to my knee.
I brought my son in to get fitted for shoes for his upcoming cross country season. We appreciated the attention and service that was provided! It was a great experience, and we will absolutely be back. Thank you!!!
Great fitting shoes! Very helpful associates.
Staff was helpful and attentive but not hovering. You had a variety of products - including the line of footwear I specifically was looking for.
Quickly and friendly service! The product I wanted was in stock at a fair price.
Foot measuring system is cool and the sales folks are knowledgeable and friendly.
I loved the 3D scan of my feet and the scan of how my foot falls when I walk in order to fit me with the correct running shoe for my foot! I am running again after recovering from an injury and it feels great!
Great service. I walked in and was immediately seen to get fitted. No waiting necessary. Cool tech to measure my feet and gait. Then was given multiple different shoes to try on to see which fit my preferences best. All around great experience for a good price too.
I had a terrific experience with Linda in your Middleton, WI store this past Saturday. She was a good listener, a good communicator and was very knowledgeable about the types of sneakers I should try. She is an asset to your company.
Jacky was awesome in helping select running shoes. Good knowledge and warm personality.
Customer Service is amazing! I never feel rushed and your staff is professional, knowledgeable and fun to work with.
I have never been disappointed with my purchases😊
Foot scan / analysis.
Jennifer was super helpful and enthusiastic about helping me find the right shoes for me! She brought out a plethora of options that fit my criteria and was super knowledgeable about each shoe. I've been a customer for a long time and will continue to go back!
Personal approach to finding out my needs and then suggesting based on that.
10/10 would recommend
Friendly customer service. Great suggestions.
The staff member that helped me was excellent!
Jessica was great! She was very knowledgeable and very helpful. I liked the foot scan in that it gave me more information about my feet. I'm having a particular problem since I'm dealing with Plantar Fasciitis in both feet and Jessica was knowledgeable and helpful with that as well.
Knowledgeable staff, efficient & courteous service. I would definitely recommend Fleet Feet.
The service was great. She really was very helpful, professional, and knew a lot about what I needed.
The young woman who helped me was Knowledgeable and very friendly. I was looking to get tennis shoes that were both supportive and attractive, she brought out several types to try and compare. Found an awesome fit!
The staff is always wonderful! They care about the customers and want to make sure that they get fitted for the product that would best suit the needs of the customer, while giving the customer options.
The foot scanner was great and the sales associates were helpful and very kind.
The people that work there are knowledgeable and truly interested in helping you find the right shoe. They are not trying to push a specific brand. There is a variety of brands to pick from. They have a good selection of socks as well.
Friendly, knowledgeable and not pushy staff.
Individualized personal service
The staff at my local store (Madison/Middleton WI) are super friendly and really know their stuff. No matter how much I've spent in a given visit, I always walk out feeling richer!
3D imaging and analysis was so impressive.
Great sales staff.