Customer Testimonials
Service was great. Greeted upon arrival and the time they take with customers is awesome. Very thorough and make sure customer is happy.
The sales rep was helpful in helping me find shoes that fit my needs and to answer all of my questions.
The lady was very polite and knowledgeable. I felt very comfortable buying the shoes she recommended
The service from Kaylee (spelling?) and Jack was amazing! They are 100% knowledgeable about the products and more importantly they listen extremely effectively and apply the feedback to match the products to the person's running goals! Excellent service focused non-pressure shopping and buying experience, thank you!
Dean L
Madison, WI
The shoe fitting was great. Jacki was awesome. She listened and didn't try to fit me into an expensive shoe that I was ready for. It was great.
I liked the foot test/sizing process that was used to determine what shoe would work well for me. I got to try a variety of shoes on based on my foots tests and information I gave about my running concerns and needs.
Such friendly employees!
I have small but a little on the side wide feet. The first fact, I certainly knew. The second I learned from the Fleet Feet staff. They carry enough variety in my size to get me a good shoe that works for me. I may pay a little more, but I always get exactly what I need and in way less time than wondering around other stores hoping I might have some options in my size. So thank you for the inventory, the knowledge, and the care!
Service was amazing. Thank you for all your help!
Kaylee who assisted us was knowledgeable and helpful. I had specific needs and she gave me great options and was very helpful.
Great customer service is their passion. Fleet Feet has gone the extra mile for me.
Great experience and very helpful staff
Fantastic service hands down the best. They take the time out to get you the correct shoe for your fit and make sure you are confident in your purchase. Also the 60 day return policy isnt to shabby
Every experience with the team at Fleet Feet has been amazing. The team is friendly and knowledgeable. They listen to my story and what my activities are - for me it's bootcamp and a little running. They have provided several options for the shoes that meet my needs, and explain the differences in each style/brand/fit. Each pair has been amazingly comfortable. When anyone asks about training shoes, I suggest they go to Fleet Feet.
First time to Fleet Feet a few days ago. Really surprised to find that they carry size 12 womens!! Running shoes, trail shoes, Oofos (most comfortable sandals ever), the usual brands plus a good variety of other names—amazingly in my size!! Looking forward to returning soon!! Wonderful sales staff, too😀
haven't wore shoes yet but employees were very helpful
Very knowledgeable staff who took the time to get me carefully measured, didn't rush me or my decision, and offered tips and tricks for lacing and running comfort with my difficult feet. I'm grateful!
Every one is very knowledgeable and I always get a shoe I like and that fits very well. Service is great!
Very helpful and friendly staff that always take the time to help me find the right products!
II am very happy with the fit & comfort!
My saleswoman was superb.
Service was awesome. I have been buying running products online for several years. I decided to get out and buy local. I will keep going back and will recommend others do the same.
I always get great service at Fleet Feet and they are friendly ... despite being a solid back of the pack runner, they always make me feel welcome and encourage my running!
I haven’t use my running shoes yet. Because I just bought the shoes. But I have to say the person (Megan) who helped me to get the most confortable shoes was really nice and helpful. Thank you
very professional, friendly, knowledgeable staff. Great selection of snickers.
Jessica, Matt and team make you feel like family vs. just a customer. :)
I like the attention to detail picking out shoes and products, the xtra cash for another purchase and the 60 day return
Your staff is extremely knowledgeable about both human anatomy and your products. Both detail oriented and patient.
Shoe fitting was phenomenal! Answered all my questions and even gave me information about all things running, not just shoes. Wore my new shoes the same day I bought them for a 5.5 mile run and felt amazing.
Your employees are very knowledgable and the products are outstanding.