Customer Testimonials
Comfortable shoes. I appreciated Daniel's time, patience and knowledge with helping me decide my shoe purchases.
Good selection, helpful staff
Personalized service
Amazing personalized service.
Staff was really friendly. Jack was patient and really knowledgeable and nice!
The personal service and fitting. Good quality merchandise. The employees are friendly and knowledgeable. Thanks!
Staff is always helpful, steered me to a shoe which I love and feels great.
Friendly, knowledgeable clerk. I like having the
photo evidence of my gait and foot structure to direct me in choice of shoe.
Rachel was great! She took time to find a shoe that would alleviate my heel pain. I walked the first time in over a year with no pain the other day. Thank you!
Great personalized service. Jacky was very knowledgeable and if it wasn't for her expertise I would have purchased running shoes with too much of an offset. Thank you.
The 3D scan of my feet was pretty cool
Customer service is top notch
Nice people. Knowledgeable.
It's all about the service at fleet feet. 😊
Great customer service
Excellent one on one assistance buying the appropriate shoes.
Always get really good help in the store.
Everything.
Thank you for taking the time to help me select the best shoes--I arrived with an injury and the knowledgeable staff found the perfect pair! I'm thrilled!
Gretchen was so helpful! I will definitely be back!!
The time spent to find the right fit was amazing! Curtis did. Great job figuring out my poor sore feet/ankles. The first pair he brought out was the best pair and they have made so much difference for me at my job. Your return policy is phenomenal but I don’t think I’ll be returning. I will come back for more when needed. Thank you very much!
Very thorough examination of feet.
Quality, brand-name running/walking shoes with friendly, helpful staff to provide customer assistance!
I had a wonderful first time experience at Fleet Feet. The sales association was knowledgeable and very helpful. The quickly assessed my needs and I quickly found appropriate shoes. I would definitely recommend Fleet Feet.
Very friendly and knowledgeable staff. I had a very pleasant experience.
As I've gotten older, I'm trying hard to get/keep my body in good shape. It is something I've never had to consciously do, but time catches up to everyone! I've learned that caring for your feet is important for everyone, but especially important for me as I have incredibly flat feet that has resulted in degenerative arthritis in both of my big toes. I now have to wear customer orthotics permanently moving forward. The person that helped me (I did not catch her name.....petite brunette with a ponytail) took great care and time to understand my pressure points and sizing. Sizing for me can be a challenge with the orthotics, but she was incredibly patient until we found the best shoe for me. I can honestly say it is the most comfortable shoe I've ever worn and I think it is going to be a game changer for me and my health journey. Thank you!! You have me as a customer from here on out!
How you measure feet for fit, figure out how you walk, and the kind sevice
I have been in the same shoe for years and could have walked out the door with the same shoes without the employee helping me. Instead they put me on their foot measurement apparatus ,to make sure I am wearing the right shoes. It was really interesting to see how my foot strike looked and it turns out, I am wearing the right shoe. However, they spent an extra 10-15 minutes with me, when they would have been able to take care of me in 1-2 minutes. A sign of a place that truly cares about their customers!
Jessica took the time to work with us to make sure we walked out of Fleet Feet with shoes that met our exact needs. I felt like “those customers,” who walk in and take forever to find a needle in a haystack. Jessica reassured me she was there to make sure we took out and time and found exactly what we were looking for. She was incredibly knowledgeable and we continue to recommend Fleet Feet.
The customer service is outstanding. The sales representatives seem happy to work there. Also, if they don’t have what i need, they will order it from another store.