Customer Testimonials
Best service! So informational and so appreciative of the time the staff took to explain things and make sure I was getting the best shoe for my feet!
The staff was very kind and knowledgeable. Our ten year old daughter has Sever’s disease in both feet. She now has custom fit shoes with the correct orthotics to help relieve her pain. She loves the way her feet feel in her new shoes. My daughter wants to get all of her athletic shoes there in the future. We will definitely be repeat customers!
The staff is amazing! They have great products and knowledge to put you in the right shoe. You will not be dissapointed!
You have a great selection and the staff is very helpful and friendly.
Product options are great and the service was tremendous. I found the right shoe for me.
Great personalized service. They are so knowledgeable about running shoes it makes shopping so much easier!
We love the customer service at Fleet Feet Madison West. Everyone is friendly and knowledgeable and wanting to help find what we like. I also love that all my running needs can be met in one place. Thanks Fleet Feet!
Loved the knowledgeable service. Well worth the 50 minute drive each way.
I like the knowledge of the sales associates and the assistance finding shoes. Fleet Feet carries shoes that are tailored to my feet.
Jacky was very helpful and brought me many different shoes to try on. She took the time to explain the construction and benefits of each one and even ordered in a pair, that the store didn't have in my size, for me to try.
Great service and happy to have the 60 day run guarantee on my new Altras.
Staff is very knowledgeable and efficient. Listens to my needs and brings me a good selection to choose from.
Great experience! The fitting process was very informative and allowed my salesperson to recommend the perfect shoe the first try!
Direct, supportive customer service!
Your customer service was wonderful and my questions were answered quickly and efficiently. I will be back again for my next pair of shoes.
Helpful and friendly
Comfort
Made the process very easy! Provided good knowledge of products and services -- thank you!!
It was such a good experience! Everyone was so helpful, and attentive to my needs and wants.
Loved the fitting service! They fitted me for the correct shoes only trying two pairs.
Friendly; great knowledge and good tools to ensure I got the right shoe for me.
Kelly at the fleet feet in Madison, WI was sooooo helpful!!! She made a very hard trip after getting foot surgery AMAZING. Thank you to Kelly for making me hopeful about walking again.
Friendly, helpful staff and competitive prices.
Quality product! Safe environment with social distancing and face masks required. Friendly staff.
Megan was attentive to my questions and needs. Even though it was the end of the day, she treated me as if I was her sole customer. She is friendly and patient. Overall, I love shopping at FF because it is always a positive and informative experience.
Very friendly and helpful staff. Great selection .
The service. Everyone was friendly and knowledgeable.
Good advice on products. Helpful staff
Loved the drop off Jessica !!!
When it comes to running you guys know your stuff! The technology you use for fittings is impressive. The items you carry are expensive so that might limit your clientele. It would be nice to know when sales are happening.
The store is really nice. The woman I’ve worked with the past couple times was great.