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based on 2637 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My salesperson was so KNOWLEDGED! She knew exactly what sneakers to suggest and even let me compare by wearing different sneakers on each foot. I loved the idea that even once I thought I knew what pair of sneakers I wanted she wanted me to compare a few other top choices so I would have no doubts! She was attentive & truly wanted the best fit sneaker for my foot! I absolutely LOVE my new sneakers!!
I like how you analyze my feet and fit me perfectly for what I need. Shoes are expensive, but I like the idea that if after wearing them I can bring them back if they are uncomfortable. Salesman was very efficient and explained everything wonderfully! We were in and out in no time, which exactly what my husband likes! Lol
nice people
Personal service from a friendly, knowledgeable staff. Thanks Mandy and Laura!
The knowledgeable and friendly staff.
The great customer service and shoes
My daughter loves her new shoes! Service was great!
Personable, friendly & helpful
Knowledge of staff
Alot
I like to enter the store and know someone will give me personalized attention, helping me find the best fit for my foot and type of exercise. There are also brands available that are hard to find elsewhere in a typical store.
Knowledgeable and friendly service!
The personal attention and knowledge to help me get the best fit.
Awesome staff who always take the time to find the perfect fit!
Very friendly and knowledgeable staff
Knowledgeable staff, great products!
Love the staff at Fleet Feet! I went to buy a new pair of running shoes and felt very confident in the fit of the shoes. I bought 2 pair!
Knowledge sales staff, very helpful.
The ONLY place we buy my son’s cross country and track shoes! This is a place that is extremely knowledgeable, preaches what they practice, and super friendly!
Extremely knowledgeable and friendly!
The personal attention!
Fleet Feet Hickory has an experienced, trained and very active staff. The owners are extremely involved in running, biking and tri and care deeply about the local running community. Between the owners and staff there are decades of experienced runners and running coaches from 5k to marathon and beyond.
educated about my feet and the outstanding service from the lady that help me. Thanks! Wendy with Catawba County School
Customer service is great,they make sure your happy with your purchase before you leave.very friendly
Professional efficient helpful staff
Knowledgeable staff
Fantastic customer service!!
Shoe fitting machine is awesome
On shoes
Helpful professional staff!! Great products!