- Phone: 828.304.4786
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based on 2710 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
People were friendly and helpful and took all the time we needed.
Was so happy to find a person who could help me with products to aid with an injury. They were so nice.
Great service and knowledgeable staff
Very good products and a very helpful staff
Employees
Jayden was very helpful in helping me find a shoe that feels great and motivates me to get back out and run again.
I had great assistance in getting the right fit and explanation of my feet and heels
Great footies too; overall a great experience and now a great fitting pair of tennis shoes!
Be more open to the customer’s wants.
The shoe fitting process is phenomenal! The selection of products Makes it a one stop shop!
Great service. U get a true foot size so u can get the best fit shoe for u. Very nice and polite staff
Love 00fos- love the one on one help- also the openness of the store
Great customer service!
I love that I can walk in, give you my name and you know what shoes/sizes I've purchased in the past. I love the personal service, which makes me feel like you know me and I'm not just a random person walking into your store. Your store is 30+ minutes from my house, and I drive there because of the personal service your employees give.
Knowledge and products
Excellent products. Sales staff is very knowledgeable and also very friendly. I bought my second pair of running shoes at the Hickory store. I will never go to another store for running shoes or socks. Five stars!
Thoughtful, technical advice on running shoes and problems.
Knowledgeable staff patient and helpful
The staff do not leave a customer to answer the phone.
Very personalized!! Great quality and they stand behind their products. Fabulous customer service!!
The service is above and beyond. They take their time and use special equipment to be sure you have the best, comfortable fit for your feet and not just by measuring the length of your foot. After that, they explain each of your choices and how the shoe is made to help your foot.
Love the goodr sun glasses. Also bought a pair of shoes. The service was great.
Personalized service and knowledgeable
I went in with one brand in mind, but the sales person brought me out three. I ended up buying a brand I hadn't even heard of. I liked the new brand!!!
Very good at providing informative guidance in fitting hard to fit big-footed people.
Good quality footwear with personal service.
Jessica was very thorough and helpful in helping me find a pair of shoes and socks that will help with my plantar faciattis.
I love the personal attention. Good selection of quality athletic apparel.
Love the variety of athletic shoes ... love the helpful sales associates!
Liked the foot scan.
I like that you have knowledgeable people to help me find the shoe that's just rifht for me. Thank you!
Staff is very knowledgeable about the products they sell and helpful in making sure I get the proper shoes , attire and accessories I need to run well.