What our customers think of us!

The staff made me feel like I was the only customer they had. They were patient, knowledgeable and informative. I thought that kind of service was a thing of the past. But, not so, at the Hickory, NC store. Cudo's to all the employees.

I needed some hiking / trail shoes and was helped quickly . Selection was a bit low with only 3 pairs to choose from but the pair that I picked worked great for the 30 miles that I hiked 2 days later.
service was friendly and fast

Currently, Fleet Feet is the safest store in Hickory. This makes sense because this is a store that pays attention to the needs of their customers always. I know I can walk into this store and I will be greeted with a smile. They also know their running stuff.

Lora was excellent! She explained everything to me as she was doing it. She had several different choices of shoes for me to try and helped me pick the ones that would best fit my needs

Eli was excellent! He presented the information and introduced me to the products/services in a very professional manner. I was familiar with some of the products, such as Brooks and New Balance, and thought he represented them well without hyperbole. At no time did I feel any pressure to purchase or partake of anything which didn't fit or 'fit' me. His knowledge of foot anatomy/science was enlightening. Eli was also very patient with me. I am skeptical at times of 'promises/guarantees' made during presentations, yet, he took the time to answer any questions I had without me feeling he was patronizing. Thanks!

Good products and good service!

Very friendly and welcoming environment. Took time to explain and go over the difference in shoes

Specific brands of shoes offered , made me feel they have picked the best running shoes so it’s not as overwhelming when deciding which brand to pick. The employees were listening to my requests and understanding of any problems and questions I had. Will be coming back !

Great customer service

The very best shoes I have worn and the service was great.

Thank you

Love the friendly and helpful staff! Also, the way they keep you up to date with new shoes and all things running!

Very attentive and timely to appointment.

Staff is very helpful, friendly, and knowledgeable.

I liked that they did the 3D model of my foot. Then Eli explained everything in a very thorough manner to tell me which type of shoe works best for my foot. Then he pulled some shoes and gave me plenty of time to try them out, and find exactly which ones worked best for me.

love the technology you have to help find the proper shoes and inserts. I love my new brooks and inserts and am amazed I have been wearing wrong style and wrong size for years.

Patient & knowledgeable customized service.

Excellent service and friendly staff!

Great selections of shoes

I continue to shop at Fleet Feet bc you sell a quality product and give good service.

Hopefully the quality of our purchase. Staff was the difference.

I like their knowledge of my specific foot problems and the shoes that address those problems. I came in the store and they noticed my tennis shoes by name. They knew they were discontinued and what shoes took that style's place

The staff are: Professional, knowledgeable and friendly. Ready to listen and make recommendations as needed.

Clean, neat and spacious store.

FIT, FEEL AND LOOK.

I was impressed with the individual help I received. I have walked in my new shoes and I could not believe how my feet felt.

They are fit to your feet. Employees take time to find the right fit for you.

Loved the personal attention & knowledge of the associate who assisted us

Took time to find right shoe for me and made recommendations

The people are so helpful and knowledgeable about the product.

Thought she just kind of threw choices at me.