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based on 6153 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Extremely friendly and helpful staff. Top notch products.
Personal attention
My daughter and I went to the Hickory, NC location and received excellent customer service from the sales associate, Kennedy! She was outstanding in listening to our wants/concerns and spending the time with each of us to evaluate our feet and find the best, and most comfortable, shoes! And we are both still very satisfied with our shoes!! I bought mine for walking, but I've been wearing them for work too!! I think I'm going back to get another pair! I've already recommended Kennedy to others!!
Hoka shoes feel great
Very knowledgeable and helpful to get the product and size that was best size for my feet.
Best shoe store 👌.
Good customer service as always.
Whoever the bald guy that helped me was amazing! I also didn’t expect my feet to be scanned and told what style shoes would work best for my feet. He was amazing!
The 3D scan and fitting of walking shoes. Thank you!
The staff is friendly and outgoing, and eager to help. Very knowledgeable and helpful!
Store hires young athletes that (s) are friendly and very accommodating . Unfortunately, I cannot
Say the same for manager! Not a people person or recognize that the store can make mistakes!!!!!!!!
Service was excellent. Prompt, knowledgeable help. And after trying on a number of shoes, I found a pair that is perfect for my feet!
Seeing shoes that aren't available in other local stores. The services are geared for a better fitted shoe and foot wellness.
I wish I could remember the young lady's name who helped me at Fleet Feet Hickory yesterday. I have run for years, worked in the running industry, traveled to MANY running store across the USA. The young lady at Fleet Feet Hickory was amazing in very way! Friendly, helpful, knowledgeable, just down right on top of it all without being pushy. Looking forward to putting some miles on my new shoes/inserts and going back for more!
Excellent customer service
Great customer service. They make it easy to find shoes that fit your feet and running style.
Having insoles in stock
Staff is great! Very knowledgeable!
Great quality. Customer service is awesome
Service provided by well-trained, knowledgable staff. Also prompt attention to customer's needs.
I finally have shoes that fit both of my feet! Very polite and knowledgeable sales people hellping me.
I like Hoda shoes. Please don't share my name.
I like the personalized experience.
Knowledge and time spent to get what I need
The service was great! I loved the way they scanned my sons feet and analyzed his needs. They suggested a great pair of shoes for his first time joining a cross country team at school. I love this place!
That someone takes the Time to find right shoe
Personal and expert attention
The association. at this location are friendly, knowledgeable, and informed.
Always fast and knowledgeable. Shoe help my feet to be pain free.
Knowledge sales staff and good quality shoes.
Great selection plus very knowledgeable staff !