Fleet Feet
1776 North Center St. Suite B
Hickory
NC 28601
United States

Average rating: 9.7 out of 10 based on 2799 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2019 — Rated 10 out of 10 by E.T. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

I was impressed with the amount of time spent to evaluate my daughter's feet, her stride, and the distance she will run weekly. When the associate brought out recommended shoes, he was very knowledgeable about each one and the try on experience was like no other! We are definitely pleased with the experience and will return when new running shoes are needed.

Report a concern   June 17, 2019 — Rated 10 out of 10 by K.W. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Very friendly and knowledgeable staff. Love the products. Love the socks

Report a concern   June 17, 2019 — Rated 10 out of 10 by P.H. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

The service I received was great. My shoes fill great.

Report a concern   June 17, 2019 — Rated 10 out of 10 by R.B. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Took time to listen to my questions and description of my foot pain, and took time to try different shoes and insoles for what was most comfortable.

Report a concern   June 16, 2019 — Rated 10 out of 10 by Martha Lang Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Service was great. Good selection of shoes. like the personal touch of getting fitted for the right shoes for our feet.

Report a concern   June 14, 2019 — Rated 10 out of 10 by Melissa Kilby Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Associate was quick to answer questions upon my entering and fit me with the appropriate footwear for my needs. I was in and out within 15 minutes and satisfied with the comfort of my purchase.

Report a concern   June 14, 2019 — Rated 10 out of 10 by Joe Hill Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Service was outstanding to answer all questions and spend time to guide me to the best footwear. Shoe purchase was easy and very well fitting. Very satisfied with the customer service, respect and experience at Fleet Feet Hickory, NC. Will definitely recommend and shop at this location again.

Report a concern   June 14, 2019 — Rated 10 out of 10 by A.P. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

The person that helped me was enthusiastic and informative. She helped me get fit and find a good pair of running shoes. I’m sure I’ll be back!

Report a concern   June 13, 2019 — Rated 10 out of 10 by T.D.N. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

The employees are educated and help you find the best shoe for your feet and needs.

Report a concern   June 11, 2019 — Rated 10 out of 10 by W.L. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Friendly salesperson and great merchandise

Report a concern   June 10, 2019 — Rated 8 out of 10 by B.L. Fleet Feet
Comment pouvons-nous nous améliorer ?

Nice staff and store

Report a concern   June 9, 2019 — Rated 10 out of 10 by O.N.F.J. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

extra special one on one service foot scan recommended shoes

Report a concern   June 7, 2019 — Rated 10 out of 10 by Robert Bodine Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Great people at the Hickory NC store!!

Report a concern   June 5, 2019 — Rated 10 out of 10 by K.B. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

You all are great! Great service & employees.

Report a concern   June 4, 2019 — Rated 10 out of 10 by S.T.W. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

The staff is amazingly helpful and very knowledgeable.

Report a concern   June 3, 2019 — Rated 10 out of 10 by N.L. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

The knowledge, friendliness, and the perseverance to find the right shoe from the staff. I will be back and already sent my running friends there.

Report a concern   June 2, 2019 — Rated 10 out of 10 by Rhonda Styles Fleet Feet
Qu'aimez-vous à propos de nos products and services?

We have been buying our walking shoes here for several years. Always top notch service. Highest quality shoes. Love this store!

Report a concern   June 2, 2019 — Rated 10 out of 10 by S.J. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Good customer service and I love My shoes

Report a concern   June 2, 2019 — Rated 5 out of 10 by J.W. Fleet Feet
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

ordered a pair of shoes. Took 7-8 weeks to get the shoes. Because of the time involved in getting the shoe, Fleet Feet gave me a 10% discount on the purchase. I did appreciate that discount; however, I had already purchased the same shoe from another company and paid $15 less even after shipping charge!

Bottom line: too long and too expensive!! Will probably not make another purchase from Fleet Feet!

Report a concern   June 1, 2019 — Rated 7 out of 10 by S.M.F. Fleet Feet
Comment pouvons-nous nous améliorer ?

Have lower prices. Also employees are kind of a type b personality.

Report a concern   June 1, 2019 — Rated 10 out of 10 by I.I. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Great customer service. Shoes fit well.

Report a concern   June 1, 2019 — Rated 10 out of 10 by E.H. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Personal service and great employees

Report a concern   May 31, 2019 — Rated 10 out of 10 by K.C. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Very efficient - appreciated the one on one help and scan of feet.

Report a concern   May 28, 2019 — Rated 10 out of 10 by casssie healy Fleet Feet
Qu'aimez-vous à propos de nos products and services?

I walked in and I had a guy that was very helpful to get me the right shoe that I was looking for!!

Report a concern   May 28, 2019 — Rated 10 out of 10 by S.J. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Personal data collected and taken into consideration. Eli was great- very courteous and knowledgeable .

Report a concern   May 28, 2019 — Rated 10 out of 10 by S.J. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

I appreciate the detailed knowledge shared about the various running shoes.

Report a concern   May 27, 2019 — Rated 9 out of 10 by A.B. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Quality and knowledge

Report a concern   May 27, 2019 — Rated 10 out of 10 by J.H. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

Are what she said they were.

Report a concern   May 25, 2019 — Rated 9 out of 10 by W.S. Fleet Feet
Qu'aimez-vous à propos de nos products and services?

I was shopping for a comfortable shoe that would work with my ortopedics inserts. The individual that assisted me was impressive with her knowledge of the fitting process, assistance with selecting the footwear that met my style consideration and comfort desires. The shoe I left the shore (wearing) is comfortable and a value for the functionality. I will be telling my friends that need the specialized service you offer about your store.

Report a concern   May 24, 2019 — Rated 10 out of 10 by Sarah Hoyle Fleet Feet
Qu'aimez-vous à propos de nos products and services?

I always get my athlete shoes at Fleet Feet. Their knowledge for what shoes work best for me in unmatched. I drive from another city just to take advantage of their expertise. Being in the correct shoe and having the proper fit is more important to me than paying a few dollars more (although I do find their prices are very reasonable!).


Privacy Policy