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based on 5471 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Variety and friendly staff
Friendly service with one on one attention. Responsive to needs expressed and worked until they found a product that would work.
Staff are knowledgeable and courteous. Products are high quality.
They were helpful in assisting me with the purchase of shoes for the comfort that I needed.
The woman who helped me was very confused and kept bringing me the wrong size and telling me conflicting information. Like she brought out 9.5s and told me they were 8.5s. I had to show her the boxes to show her they weren’t the right size. She made a comment about not wearing her glasses, but never put glasses on and continued to tell me the names of the shoe wrong and the sizes. I ended up buying the same shoe I’ve been wearing for 15yrs, when I was really trying to look into something different.
Associates take time with each customer.
Nice group and informative.
Salesman was very helpful
Extremely helpful and friendly staff.... Staff trained to size/fit perfect shoe for customer. Tools also available to help gain understanding of feet to match shoe.
thank you!
The staff is very friendly and knowledgeable. They do a scan to find the best fit for your feet and your needs.
Great customer service!
Helpfulness of associate-Madison was terrific!
Brooks shoes.
I love the fit screening- my feet have been a struggle my entire life. After visiting Fleet feet, I now have the perfect shoe- a modern day "cinderella" story.
Great customer service!! Wish you carried a bigger color selection of shoes. Always had excellent customer service!!!
Good customer service and wonens selection
Accurate measurements in so many areas, width arch support needed length dept of heel, staff was very knowledgeable about shoes needed to solve your specific needs, interestingly I found that I had worn the wrong size shoes all my life. Staff indicated most people have. Going here is an absolute pleasure. The level of customer service is,far above excellent. Highly recommend.
Took the time to make sure we were fitted well and offered multiple options based on our personal preferences. Took all the time required -- never felt rushed.
Hoka shoes..gentleman that helped was very nice and knowledgeable.. sanded feet to see what I needed and brought back 3 different kinds to try.. the Hoka felt the best..thumbs up to him...
Customer service.
Salespeople very helpful.
Very nice staff and you offer good quality shoes
When a person asks for certain size to make sure to tell them right away it's not in stock. Because its a bit of disappointment to be forced buying wrong size and being unhappy.
Zack was very helpful in securing me a loner car so that I did not have to sit in the waiting room all day. I was able to keep my other appointments.
I was disappointed that people in the waiting room were not wearing masks. Of 10 people only 2 were wearing masks so I was very happy that I did not have to sit in there all day.
You listened to my concerns about my pain associated with my foot and tried to help alleviate the discomfort.
Good selection, and the person that helped us was very patient and thorough.
Curbside service was great! I called, talked with and associate who advised me on my best choices for my need and all was taken care of.
Very friendly, helpful and knowledge staff.
Great employees and great products
friendly