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based on 5865 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First class fit and service as always!
Customer centered approach
Staff make helpful recommendations and anticipate my needs
Great Customer Service. Very knowledgeable clerks
Personalized service. Clean store. Knowledgeable staff.
Great quality
Needed to switch brand of shoes. Always do helpful
Great customer service
Great people who remember my name, make me feel valued, and provide great advice and products.
If you have athletic shoes on sale that would fit a prospective customer, it would be nice if the FF associate mentioned those. Running shoes are very expensive and whilst I understand every store needs to maximize profits, customers with limited budgets would appreciate the extra effort. And it may earn you a loyal customer.
I was fitted with a pair of shoes that totally relieved my foot pain.
More selection of colors of New Balance.
Very personable and friendly
Team at Fleet Feet in Hickory, NC are very knowledgeable about their product.
The service here is always top notch professional and personable. Top quality products that FIT!
Variety, price and availability.. And great service!
Superb knowledge of sizing
I like how they help you find the perfect pair of shoes.
Knowledgeable staff and great products.
Knowledgeable sales staff, products that work, no hassle environment.
More selection of flip flops.
Friendly knowledgeable staff and up to date technology.
The shoes that I purchased, corrected my toe area that I was expiring pain. Being on my feet long hours working in the medical field, I highly recommend the supportive shoe Brooks.
In addition, the Belega sock gives my feet so much support.
Sales associate took time and care with me.
The 3D scan and information I received was very helpful for me.
Great products and superior customer service
Service is great and worker was very knowledgeable
Friendly and knowledgeable staff.
Yes
Making sure your needs are met
They are personalized and your staff is knowledgeable about what types of shoes different people need for their longevity of health. They are personable and not pushy and Kare about what they are doing.