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based on 2980 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great experience, I have tried a lot of different running shoes in the last year with no luck! They sized me up gave me a recommendation, I went with it! They are working great! They were very helpful, I will go back!
They really cared about my feet and the importance of getting a good shoe
Very knowledgeable and helpful. I was pleased with the whole experience
Great variety of quality products paired with wisdom and advice from the staff.
Good fit by sales associate
Associate was very knowledgeable and helpful. Helping me find just what i needed. Letting me try on and talking with the voice of experience about different shoes and insoles and understanding the problems i have with my legs and feet. Very Pleased !!! Have already started telling friends and people i work with about Fleet Feet !!! Thank You Very Much !!!
great customer service, awesome products.
People who knew what they were doing
Excellent service by Madison who worked patiently with our special needs child to fit her with good shoes!
The individual and thorough attention I received during my fitting.
The staff were extremely helpful and it wasn't a long drawn out process to get the perfect shoe for my foot!
I appreciated the individual attention and product selection specifically for my needs. The salesperson who helped me was very nice and helpful.
Gives personal help and better understanding of what sneakers are good for my feet
The absolute professionalism and knowledge of the staff is amazing. Always willing to listen to customer and try to satisfy their needs/wants. They have been a huge part of my active life the past 10 years.
Knowledge of the employees
Very knowledgeable about the shoes and the benefits of each brand very helpful people
Knowledgeable and helpful staff. Excellent service.
Based on my experience, the customer service has been excellent. The sales associates were knowledgeable about the products they sell and were eager to assist me with the best product geared toward my specific needs and also the best fit suited for me. They seemed like they cared about not only assisting me, but taking time to explain the differences in shoes I tried on and the overall best options and size for me.
Very informational and very friendly service. I love my Brook Shoes
Awesome experience! Loved the customized foot scanner.
What I needed was not in stock, but was ordered and received in a very timely manner.
Everything
Great customer service!!!
Your staff was very helpful and listen to my concerns about the way the inserts were feeling. Madison explained in detail the shoe and the insert and what to expect in the future.
Staff was very nice and listened to my needs. Sooo very helpful!
Awesome service and detail in providing the correct product.
Great care, recommend the business to anyone. They fit u to what your feet need. Take measurements.
Quality and fit of product. Knowledgeable and friendly sales staff. Will recommend to others.
The service personnel takes the time with each customer to ensure they are getting what is beat for them
My daughter, 19, said that was the best pair of shoes she has ever had on her feet.
I was very impressed with the service. The lady explained everything to us
about the measurements she took. She pulled several different brands of shoes
to try on told her to walk around in them. She took the time to show she cared about
the customer. I will certainly be back.