What our customers think of us!

Computer was down , couldn’t do a transaction ! Did not have a good selection to choose from !! And didn’t have my size!! Disappointed

I like the technology used to customize your experience.

The staff was very helpful and friendly. I loved the imaging and pressure points imaging of the feet, that was very helpful.

Fast on deliveries, accurate on sizing, customer service is great and so are the shoes!

My feet and legs feel better, wished I had gotten fitted for these shoes sooner

I was very happy with the girl who helped me. She did a great job. She helped me understand that I was wearing the wrong size shoe and gave me great recommendations. I just guess I didn’t realize you only had tennis shoes. I was hoping for more of a work type shoe but then after she spent so much time with me I felt like I needed to buy something. The shoes are OK but not exactly what I was hoping for, and I still have less pain wearing the flip flops than the shoes and inserts I bought.

I was given a thorough intake of any issues I might be having as well as an analysis of my feet and my gait. Madison came out with multiple options for my feet and I took each pair out for a short test drive up the sidewalk. Madison took her time after each test and I shared my thoughts and we moved on from there. I feel amazing in these shoes but most importantly; I felt great running in them. I learned so much about getting the proper shoes. Well worth the drive!!

Your customer service is wonderful! I love it that you keep our history and limit the selection to products you endorse.

I was told by my foot doctor to get oofos and hoka shoes and flip flops. I dropped by Sunday 10/3 and the girl helped me with a pair of flip flops and helped me order a pair of shoes online. She was very helpful and answered all my questions.

My experience came in two visits. The first visit my feet were analyzed and attempted to try on shoes. However, I wear a size 15 and most places don't carry that size. They offered to order a couple of pairs for me to come back and try on, with no obligation to purchase. On my second visit I tried on my shoes and was given a lot of advice for my shoes and about transitioning into a more active lifestyle. I will be going back for my next pair. Also, I have been wearing a size 13/14 for many years due to people improperly measuring and sizing my shoes.

The staff is very friendly, knowledgeable and helpful. I have been shopping at the Hickory store for many years and I wouldn’t trust my feet to anyone else.

Very knowledgeable staff and great selection.

Sales associates are extremely helpful, very knowledgable. But more important, they waited on one customer at a time. Good job!! We'll continue to come back!

Quality

Sales person was very knowledgeable and helpful.

Nothing, doing great!

Individualized service like I’ve never before experienced. Our young lady was also very respectful of our “personal space” which is very much appreciated these days. The staff wearing masks was also comforting. The ability to buy different size shoes to fit each foot was unexpected to say the least! I am totally impressed with this business model and the employees!!! Good job.

The selection of Hoka shoes in my size was very limited. I did however find some mizuna's that I liked. The salesperson was very helpful getting me the correct size because they run small.

The exclusive products

Great experience and great customer service. Staff is very patient and knowledgeable on product lines that are offered.

I like the personal attention you receive.

Great job ! He took the time to help me and was knowledgeable

First time I tried this store. I was happy that I was able to try different brands before deciding on a pair of shoes.

The best part is the 60 day return policy because you just don't know how shoes will work for you until you use them a little bit.

Prices are too high

Everyone was so kind and genuinely wanted what was best for me! Will definitely be a returning customer!

I liked the young man who helped me and the foot measuring method used to check out my feet and the correct shoes chosen for the type problem I have. The whole staff at the store are very nice and helpful.

Friendly, knowledgeable, and I like that if the shoes do not work- I can return them.

The foot scaner fitted me for the proper insoles.

I really like that the staff was knowledgeable in recommending the right shoes and insoles.

A staff that actually knows what they are talking about and are eager to help their customers.