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based on 2799 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and knowledgeable staff. Love the products. Love the socks
The service I received was great. My shoes fill great.
Took time to listen to my questions and description of my foot pain, and took time to try different shoes and insoles for what was most comfortable.
Service was great. Good selection of shoes. like the personal touch of getting fitted for the right shoes for our feet.
Associate was quick to answer questions upon my entering and fit me with the appropriate footwear for my needs. I was in and out within 15 minutes and satisfied with the comfort of my purchase.
Service was outstanding to answer all questions and spend time to guide me to the best footwear. Shoe purchase was easy and very well fitting. Very satisfied with the customer service, respect and experience at Fleet Feet Hickory, NC. Will definitely recommend and shop at this location again.
The person that helped me was enthusiastic and informative. She helped me get fit and find a good pair of running shoes. I’m sure I’ll be back!
The employees are educated and help you find the best shoe for your feet and needs.
Friendly salesperson and great merchandise
Nice staff and store
extra special one on one service foot scan recommended shoes
Great people at the Hickory NC store!!
You all are great! Great service & employees.
The staff is amazingly helpful and very knowledgeable.
The knowledge, friendliness, and the perseverance to find the right shoe from the staff. I will be back and already sent my running friends there.
We have been buying our walking shoes here for several years. Always top notch service. Highest quality shoes. Love this store!
Good customer service and I love My shoes
ordered a pair of shoes. Took 7-8 weeks to get the shoes. Because of the time involved in getting the shoe, Fleet Feet gave me a 10% discount on the purchase. I did appreciate that discount; however, I had already purchased the same shoe from another company and paid $15 less even after shipping charge!
Bottom line: too long and too expensive!! Will probably not make another purchase from Fleet Feet!
Have lower prices. Also employees are kind of a type b personality.
Great customer service. Shoes fit well.
Personal service and great employees
Very efficient - appreciated the one on one help and scan of feet.
I walked in and I had a guy that was very helpful to get me the right shoe that I was looking for!!
Personal data collected and taken into consideration. Eli was great- very courteous and knowledgeable .
I appreciate the detailed knowledge shared about the various running shoes.
Quality and knowledge
Are what she said they were.
I was shopping for a comfortable shoe that would work with my ortopedics inserts. The individual that assisted me was impressive with her knowledge of the fitting process, assistance with selecting the footwear that met my style consideration and comfort desires. The shoe I left the shore (wearing) is comfortable and a value for the functionality. I will be telling my friends that need the specialized service you offer about your store.
I always get my athlete shoes at Fleet Feet. Their knowledge for what shoes work best for me in unmatched. I drive from another city just to take advantage of their expertise. Being in the correct shoe and having the proper fit is more important to me than paying a few dollars more (although I do find their prices are very reasonable!).
I was impressed with the amount of time spent to evaluate my daughter's feet, her stride, and the distance she will run weekly. When the associate brought out recommended shoes, he was very knowledgeable about each one and the try on experience was like no other! We are definitely pleased with the experience and will return when new running shoes are needed.