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based on 5371 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good experience at Fleet Feet this week. Ethan helped me find just what I was looking for as well as a pair of flip flops I was notš I will definitely return to shop at Fleet Feet.
The individualized service
It was very personal.
Customer service
Thanks for your excellent help with fitting my daughter with her shoes that she will use in her nursing career!!
Very friendly, helpful staff. Good quality products.
the salespeople were great and very knowledgeable
I enjoyed the fact fleet feet employes collegiate level runners. They appeared to have real world experience instead of the salesperson attitude
Friendly knowledgeable service
Quality products and great service!
The level of professionalism is wonderful. The staff truly listens to your concerns.
The knowledge of the asscs. is very good. There is a variety of products at different prices. You are always made to feel welcomed.
The personal attention and the no pressure sell from the staff.
This was the first time I have ever been fitted in a pair of shoes. The young guys that help me did a great job.. I love the shoes!!!
Great products, expert advice, fun & welcoming atmosphere.
The owner listened to my husband issue and explained to him how her product would help his foot heal
Always a great experience!!! They are great
Hoka shoes work very well for me. Your associates are a great help with fitting me and taking care of my needs.
The staff are so very helpful & knowledgeable . They also work with you one on one when you are in the store to make sure you buy proper shoes. Great place!!
Love it, thank you canāt wait to go back
Awsome service getting the right shoes and running gear.
I love the foot scan and analysis by the store associate. She had me try on a few shoes and selected an insert that would help me with my high arches and hopefully my periodic lower back pain. Great service! COVID protocols were implemented and appreciated.
I like the fact that you take the time to look at a person and give all the best options that you can. There are times you can't help -- but at least your team is honest and gives the best they can.
It speaks to the integrity of the people working there.
It is always such a pleasure buying shoes in your store because I know that I am going to be comfortable in them. Your staff is amazing and patient and a blessing to anyone that they work with. Thank you for all you do.
Everyone is really knowledgeable about the products and helpful. I feel like Iāve brought a shoe that will be good for me, not sold one that will help someoneās commission
I enjoyed the way the young man explained to my why specific shoes would not work for me. I also appreciated the advice concerning running that another employee shared with me. Love the shoes they recommended.
The products are excellent quality and so is the staff!!
Personalized and professional service
I had surgery on one foot and have one foot with only three toes. The other one is normal. I can not wear the same size shoe on both feet. I wear a 5 1/2 shoe on one foot and a 6 1/2 shoe on the other. Fleet Feet has been amazing!! They have treated me so well and ordered my shoes for me in the two different sizes. They charge me for one pair of shoes! They have gone beyond the call of duty! Also, the owner and all her associates know who I am and make me feel so welcome. I have been going to Fleet Feet since my amputation and wouldnāt think of going anywhere else!! I have recommended them to so many people who think my story is awesome. They love how I was treated there. Thank you for letting me share my story!
Very personalized. Friendly and helpful.