- Phone: 253.862.8890
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based on 2632 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The store employees are very friendly and work hard to ensure you are finding a product that is comfortable and meets your needs. Fromcthe moment I entered the store they were quick to assist me and solve any issues I had.
The service was excellent! Staff greeted me immediately and I received 1 on 1 attention addressing all my concerns and needs. We tried on 3 different shoes making sure I was getting the best one for my desired physical activity (walking/ running). Staff answered all my questions and made sure I left satisfied with a high quality shoe.
Sales rep was super patient and helpful. Felt consultative versus being sold.
Knowledgeable staff and great products!
The salesman was very helpful.
Service was Amazing!
Individual service
Angela was fabulous! What a neat, custom experience.
Great people. Great service.
Great customer service!
Your employees are amazing and have become good friends of mine. They go above and beyond to make sure I have the right equipment and that I am being held accountable to my running goals!
The knowledgeable staff, the quiet environment, and the selection make it the only place to buy quality shoes.
You all are the best! Amazing service and patience! You listen to the needs of your customers and work with us to make sure we leave happy! This is my favorite place to buy shoes!
Wide range of shoe sizes, running essentials - gus, gels, and powders. Friendly staff!
Sales man very personable and knowledgeable. It’s nice to come in and have someone who actually is a runner and knows the different brands
Terrific products and your customer service is amazing‼️
Sam was a very knowledgeable sales associate, and was great to work with.
I like the product I purchased.
Friendly knowledgeable staff and a good variety of products.
There was a great selection! Loved I got a pair of socks for half off with purchase of shoes.
Thank-you Jess for all your help. I have been fitted for shoe size at another running shoe store. I was never told I had narrow feet and I actually bought a running shoe that it slipped up and down when wearing them during workouts.. Now I know why, it was a shoe meant for wide width.. They should have known there too. I can’t thank you enough for all the time and friendly service you gave to my sister and I. We will be back to see you soon.
Have already recommended you to people I know.
The individual time you take to get the best fit for shoes
I like the very personal attention I get from the knowledgeable staff. And, they carry a wide variety of running shoes, so you're sure to find something that works for you.
Sharon was phenomenal. I was in so much pain when I came in and she was able to help me with insoles and two pairs of shoes. I have already recommended you guys to anyone that would listen. Sharon took the time to assess what was happening with my feet and determine what would be best for me.
Sharon, you make a difference!!
The Hokas are the best shoe I have ever worn, but 3 prs Sat, my PT said they are great, so glad your so close to home for me, everyone was very nice and helpful, please don’t ever stop caring them.
The attention to detail foot scanning
All measured to my needs.
Helpful, knowledgeable, not pushy.
the shoes you sale and sales people
Small business and the personalized service!
I think the best service is that i can actually run with my shoes outside to test them and if they don't work for me I can return them. It's just a simple service but so valuable