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based on 2432 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service that aims to help you select the right shoes and insoles.
I just bought my 3rd pair of gym shoes from Fleet Feet. I've been going to them for 10 years for my shoes and love the service, fit and selection every time! They work hard to make sure you are comfortable and happy.
Customer service is outstanding!
It's the store staff that are the greatest!!!!
Customer service and knowledge of products!
I loved the attention to my specific needs. using the equipment to measure my feet and stance and then identify peculiarities in order to fit my feet to the correct shoe. And they feel great!
The shoes fit well and the people are very helpful in finding the right shoe for the customers.
Nice selection of shoes. Staff is very helpful and do an excellent job.
Love your service and products.
The salespeople are very helpful and knowledgeable. We had Claire help us at the Bonney Lake store and she was great.
You have the best products and friendliest and knowledgeable staff!
Great products and even better service. Will def. be back.
No complaints your staff was fantastic.
The best products with a personable sales team
The employees are very knowledgeable and helpful. It is nice to have 60 days to exchange shoes. Running shoes can be expensive so you will not get stuck with a pair of shoes that you realize will not work for you. Great store and good selection!
I got the most personalized help. Not only did I get an amazing pair of shoes that alleviated most of my foot pain, the amazing woman who helped me also showed me some awesome exercises to help my stiffness in my legs!
I had a wonderful experience shopping, from the help from the employees and the 3D scanner, they get it right. They bring out 3 pairs of shoes that fit your needs and let you test drive all of them. Testing with and without the super feet insoles to make sure they get it right for you. I’d recommend anyone looking for running or walking shoes to go no further then Fleet Feet.
Excellent service. The people there are for customer satisfaction. Purchased my third air of shoes there in 4 years. Very satisfied.
I liked personalized service and the shoes.
Personnel care! Customer service..
Personalized service. Awesome foot scanner and expert shoe fitters.
Attention to detail. Wonderful.
Really liked the scanning of my feet. I have feet that seem difficult to fit. Very quickly Cathy was able to locate shoes that fit my needs and my feet! PS really love the socks. :)
Having my feet scanned was helpful to see where I’m at with my gait and the knowledge of the staff regarding what is best for my feet and purpose I needed them for was great 😊
Always friendly and helpful
Claire was great, I enjoyed my experience. I will be back.
I like how they do fittings and help you find the right shoes for your feet.
very friendly and helpful staff
They are always wonderful and work hard to make your feet happy!!:)
I liked the measurement of my feet and the help Claire gave me when I was there. She did her very best to get me back to some happy feet.