- Phone: 253.862.8890
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based on 2385 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your staff was very friendly.
The girl in the store was knowledgeable and gracious and patient. So far my shoes are great too, but the jury is still out since I have a small foot injury right now.
Fleet Feet is always a great experience! Sharon was wonderful to work with, knowledgeable, friendly, and fun! She provided all the information I needed to make the best decision on my newest pair of running shoes. :)
Very knowledgeable about feet and products, took there time to help me!
Knowledgeable very helpful staff
Like the new foot scanner, made it easy to get accurate shoe size and see just how high arches were and which insoles would help.
Harrison was very friendly, helpful and knowledgeable.
You guys always do a great job picking shoes for me. Every pair fits well and supports my feet nicely. You seem like you genuinely want to help everyone find their favorite shoe and have a great running experience. You’re not biased towards one brand of shoes, so you’re always more interested in the fit of the shoe than the brand or price. I wouldn’t go anywhere else for a pair of running shoes. Great job guys!
The 3D images for perfect sizing
Sam was very knowledgeable, personable and helpful. She made the whole confusing array of choices understandable!
The knowledgeable employees, the guarantees and the welcoming environment
Great customer service
The service was courteous and attentive. I walked out with what I needed and for a good price. I am happy with their selection of shoes that could meet my needs and found the pair that was right for me.
My salesman, Brad, was very knowledgeable....really listening to my needs and steering me in the right direction to a great product ..that i am very happy with...would have never found it without his help.
I had great service and it was also very informative! If I didn't go there I'd probably still be wearing the wrong shoe size. I'm happy with my overall experience.
Sharon was knowledgable friendly and personable
Very knowledgeable and friendly!
I came in the store in pain and one day of wearing the inserts n shoes i purchased with Claire, at the Bonney Lake WA store, took virtually all of it away! She was very attentive to what needed to change for me and i appreciate it very much!
Great salesperson and quality products!
The shoes last for a long time & they are comfortable.
I really like that the staff helps you to figure out the best shoe for you. I was given full attention and she was very knowledgeable. Thank you!
Customer service. Sam was great.
I enjoyed the personalized service and recommendations - they changed my long-held opinions, which I thought were unshakable, and my feet feel great.
Appreciate the expertise and knowledge shared during visit.
Great Customer Service
Very friendly and polite.
They take the time to ensure yoy have a quality fit and are satisfied with selection.
No Pressure Sales
Courteous and knowledgeable about the problems I am having with my feet. Great help thank you
Tony Last name removed
They're great!
Everything. And very knowledgeable people
High quality shoes and trained staff to fit the right shoe to my foot. Thank you!
The shoes I purchased are very comfortable and I will come back to the store again. Sharon was very helpful and patient.
The salesperson was knowledgeable, friendly, and enthusiastic. She seemed to enjoy what she was doing. I love my new shoes and insoles. My feet feel great!