- Phone: 253.862.8890
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based on 2521 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have no need for info. I have been buying the same shoes since 1997 and all is well. Thanks.
Jack
We always enjoy our visits. Sam is very knowledgeable and fun to deal with. There is always a nice variety of great shoes.
Wide variety, and enthusiastic team. Love how they are not just in store, but promoting running in the community. Bonney Lake team is fantastic.
I love the 1:1 attention and professional feedback.
The service is amazing. The employees know their stuff and are so helpful.
The staff take the time to learn about your footwear needs and activities. They have you try on at least 3 different pair and try different arch supports as well. I will definitely go back when I need my next pair of athletic shoes!
The salesman was personable and kind. All.of my needs were met.
3D Scan of feet to determine best fit. Staff is always friendly and anxious to help.
Awesome selection of shoes as well as fantastic customer service.
The service in store was fantastic. Everything I bought has been working great.
I had trouble with my shoes and took them back no hassle got a new pair! Didn't expect that.
Being able to get a personalized fit.
Using feet analysis helped me understand what type of shoe to get. Claire in Bonney Lake, Wa was very knowledgeable
Great customer service!!
Very helpful staff. Great products
Great customer service and knowledge!
Everyone is super helpful, knowledgeable and friendly. I appreciate coming in and talking to people who also run and know what we are looking for.
Spot on customer service and quality products.
I like the personalized service and the foot scanner.
Sals guy was very helpful
I love your customer service and the choices you have for shoes. I love my Hoka's!
Very helpful and informed about the problems I was feeling with my feet issues.
My New Balance shoes felt really great when I went to the Y for exercise today.
Great product and service
Decent selection of shoes and helpful, friendly help
The products are great but the services are even better. I was amazed with the knowledge of the salesperson and their genuine concern with my plantar fasciitis. I got what I needed to help me move forward and heal. I would recommend both the products that they sell as they are high quality but just what I needed and am pleased with the employees knowledge and help.
Went to Fleet Feet and wanted some new running shoes. My sales person was very helpful and provided a wide variety of different shoes.
Fit technology, friendly and responsive staff, help with special order.
Live my Brooks shoes...I have purchased several clothing items...great quality!!
prepared sales people, Friendly laid back approach but with attention to details. Helpful and not impatient,. Quality merchandise/ down side- not alot of stock on hand...needed to order online and wait a week for delivery.
The people were very patient with my wife and myself.