Customer Testimonials
The service was off the charts!! You don't see that kind of service hardly anywhere these days. Products are amazing of course. I super appreciated the knowledge and experience the staff utilized to assist me in finding the right shoe and also the shoe that I wanted!! Thanks for everything!!
Friendly and quick.
The socks are very comfortable and Sarah was friendly. It was great.
Very friendly and knowledgeable staff.
Our sales representative was awesome. Very knowledgeable on the products and helpful in finding a solution for my specific needs.
It was a terrific experience. I got there with only 10 monkeys to close. The girl helping me told me no problem and worked fast to get me the right shoes and insoles. She was fantastic.
Make my feet feel better, not as tired
Very well informed staff.
They meet my needs.
Stopped in for the first time yesterday with an appointment for the 3D scan. Was helped right away. I was helped by Scott Ramos, who was very great to work with. He listened to my needs and explained my scan results completely. He assisted me through the entire process of getting the right fit and ensuring I would be satisfied. Went on a 4 mile walk this morning and the KARHU pair with inserts felt great! Very pleased. Highly recommend Fleet Feet. I will definitely visit again. No pressure sales!
The personalization!! I haven’t been in in awhile and am loving the new technology, the foot scan is very informative and as always the staff is knowledgeable and friendly. Definitely listened to my wants and addresses my foot issues. Thank you
Thank you for the wonderful service. It was a pleasure to shop at Fleet Feet. Sara was beyond helpful and made it a pleasure to buy shoes. Keep up the good work .First name removed C. Last name removed
Very friendly and knowledgeable on the products.
Employee was very friendly and helpful more importantly skillful she saw what I need just buy looking at my foot
I love my shoes, but it is the service that keeps me coming back. From your first feet measurements to the end of every repeat visit, the customer care is superior.
Alice Fried
i like the personal assistance from the people that work there and how much they know the shoes they sell.
Friendly staff, fun, comfortable environment
I enjoyed the fitting and the confidence the staff showed in the products
It increased my confidence and enjoyment of the first run with new shoes
I was immediately welcomed in, without feeling smothered or overwhelmed. I received support, education and an opportunity to have my feet scanned while standing still and walking.
I was able to try multiple shoes and inserts to support my specific needs.
It was AWESOME
By far the best experience I’ve had at a store in general in a long time. Sarah helped me find an amazing pair of running shoes and provided the absolute best customer service. I had actually went to two other running stores earlier that day and this one by far has to have the best customer service in the Bay Area and amazing selection. Recommending this store to all my friends and family and for sure will be a frequent shopper here.
I liked the evaluation screenings that give objective foot measurements. A friendly environment.
I love the new balance shoes I bought and staff was extremely helpful , knowledgeable and professional .
The knowledge basis about what shoe fits someone best
Quality
Helpful
Quality products and knowledgeable, helpful and friendly staff!
Very helpful and professional service!! representative helped my father find the right fit, he is no longer wearing shoes too big for him.
The personal service and genuine care for the customer.
Crew very helpful. Shoe fits really good!
Sara was very helpful, friendly and knowledgeable.
My grand daughter and I like your service, please do not change.