Customer Testimonials
I appreciate the record kept of prior purchases, the great selection, best running store around
Service / running shoes
Customer service and product are first rate.
I came in with my favorite (OLD) old shoes and she was able to special order me the same pair. Excellent customer service and friendly staff!
The personal interest shown by everyone in the store for the customers.
Incredible personal service and care for their customers.
Ron spent time fitting me for shoes, socks, explaining/demonstrating the aftershokz, talking about classes, etc.
I ending up spending alot on everything, but I felt very comfortable with my decision because of the time he spent with me.
Not only a repeat customer, but a definite voice for their store and joining the running community they inspire and support.
Well done!!
Personal service and excellent products. Very knowledgeable staff.
You carry a wide variety of top notch brands and the staff is always helpful
Personal service. Friendly and knowledgeable employees.
The sales associate was very knowledgeable and professional. She was able to find everything I needed within minutes. I am happy with the service and purchase and will most likely come back.
A great locally owned resource.
Excellent customer service.
I’m on my feet all day on a hard surface. I was feeling the pain after being off all summer. A friend suggested Fleet Feet and I’m on my second pair! I even went to DisneyLand on my new pair and my feet were happy...pricey? Yes to what I’m used to, but the benefits are immeasurable.
I like the personalized, friendly service!
The personal one on one customer service
I love the way they feel when I run and walk in them. Does not agitate my plantar fasciitis, my knees, or my back when running medium to long distances.
Shoes that fit!
Fleet Feet has the best customer service! I love their products and friendly, knowledgeable staff!
Great customer service!
This is the review I just wrote for Yelp.
5.0 star rating12/24/2019
Amberly served me and did a terrific job. Was patient and knowledgeable. We tried several shoes and inserts until Iwe got the right pair. I highly recommend this business.
I have plantar fasciitis and my podiatrist told me to try Brooks shoes. I went in last Sunday and even though the store was busy they took time to make sure they greeted me. When it was my turn the very friendly sales associate introduced herself and had me stand on this really cool machine that measures your feet. She brought out a few pairs of shoes and was very knowledgeable about my condition. I will definitely be back. Since being diagnosed with plantar fasciitis I have spent hundreds and hundreds of dollars on inserts and shoes and nothing has helped more than brooks running shoes.
Custom service. The sales person knew her products and how they needed to fit.
The knowledgeable staff who sell shoes.
High quality and knowledgeable staff
The individual service and attention was a nice change.
The products feel comfortable for walking, and the service was friendly and educational. The best part is the 60 day warranty!
Prices are just as good as the outlets and the knowledge and service are far superior.
Very welcoming personal service family oriented
Your salespeople are always helpful and friendly!
The customer service is second to none, and the shoes are always the best. They fit amazingly well. May not be the cutest (because really wide feet are not cute, unfortunately), but they provide me countless miles of happy feet, unlike ALL other shoes I have tried to purchase without their assistance. I HIGHLY recommend Fleet Feet to everyone. Not the cheapest, but you will NOT be disappointed in the quality and the fit. Worth the investment!!