Customer Testimonials
Fleet Feet was recommended to me by a friend who was very satisfied with her shoes and her customer service experience. That's what I was looking for in a shoe store. I was met right away by an employee who helped immensely in assessing my feet and finding shoes that properly fit. I am so grateful to have found this store!
Thank you so very much for your curtious service.
Sarah in the downtown Vacaville location needs a raise! She was very very helpful, nice and a pleasure to work with. The store is very clean and they have a great selection to choose from.
Thank you, Cory Schell
Sarah was very helpful and knowledgeable. She provided great customer service.
Great support picking out my walking shoes. Ordered another pair for me to try on to make sure I would be happy with my choice.
Very personalized service. Really took the time to understand the shoe I wanted and was best for my activity and size.
Great customer service. Very helpful and knowledgeable. Only down side is limited availability on products. Mostly on colors
Always wiling to listen and make sure you are happy .
I was very happy with the serviceI received.
Their product knowledge and customer service is impeccable.
Top notch products, top rate service!
Patient, knowledgeable and helpful.
Sarah was very helpful in explaining the process for getting insoles for our shoes and in picking out the perfect shoe for both myself and my husband.
The help I got in the store was great
Top of the line products and amazing customer service!!
Friendly, helpful and knowledgeable staff.
Service was excellent, very individualized attention to clients. Only thing we did not like was the very long wait. Specially when we were ready to check out. Only one register running with the person ahead having a rather complicated transaction.
Carole worked with me until we found what I felt most comfortable with and I appreciate her dedication and kind attention. The young woman who worked with my husband was equally patient and knowledgeable.
Great customer service and lots of things to choose from.
Service was very engaging and prompt. Even though the store was extremely busy, we felt like we were not rushed to make decisions and that all our questions were answered to make the best choice for the shoe we needed.
Very efficient and friendly service with in depth knowledge of the products. Completely satisfied with the great products not mentioning the fabulous customer service.
Very attentive to your running needs and great service!
Bud offered kind attention to my needs and was patient!
Great Customer service
Staff that assisted me was very friendly and professional
Great service and they always have my size in the shoe I want.
The fit the feel and comfort
Top of the line products..so friendly and knowledgeable
Alex was extremely helpful and I am very happy with the shoes he found for me.
We were greeted at the door and never felt pressured, the store was very nice and had a great layout. I didn't know that i was going to learn a lot about my feet and Shaun gave me a foot analysis to assist with getting me the proper fitting and comfortable shoes. How refreshing to get that level of customer service. we left with new shoes and look forward to returning for more.
We've been loyal to this store since we visited for the first time last year. All the attendants are extremely patient and they give you undivided attention to make sure that you get the pair that's right just for you. More than the friendliness, what I also appreciate is their knowledge about all the products they sell. They are honest about all of their recommendations and will say outright if what I was aiming to get is not going to be the best fit for me.
I really love the customer service, the attention I was given in helping me pick out a shoe. I am on day two of my new shoes and so far so good!