7813 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very friendly and knowledgable about the products.
The help in getting fitted. Noel was great!!
I purchased a good pair of running shoes. Al was very helpful with them.
The fact that I would be fitted for shoes is why I visited Fleet Street. I have two pair at home that aren't comfortable.
I love the individualized attention I receive everytime I make a purchase
It has great atmosphere and is very knowledgable people.
The salespeople were very helpful and patient. It was obvipus that their number one concern was helping tje customer.
I love the service I get. I joined the new bountries program and I purchased new shoes before I started. My feet feel great and I am so happy I got the right shoe for my feet!
Very informative with your products and you provide a fun and friendly atmosphere for everyone from the skilled runner to beginners like me.
Good quality products, friendly, helpful, knowledge about your products & services.
Customer Service was great. The staff was very helpful and I never felt rushed or like I was taking too much of their time.
Everyone is very friendly and helpful. You always have what I am looking for.
Alot of personalized attention.
I like the running gear - all top of the line. Shoes are fitted well and new products that are recommended by top runners are made available. Over the course of 3 years of training, I have never been disappointed by the quality of the service.
Good quality, good service
Susie and Al get to know everybody who comes into the store and work to do their very best to meet the needs of their customers!!
Great Customer Service
Very helpful answered all my numerous questions
Style and comfort. Sales associates were cery helpful and patience.
Friendly service, and ability to special order shoes.
Everyone was very friendly and helpful.
when a customer orders a shoe keep in touch with the delivery dates expected.Follow up.
personal service and well knowledged staff.
Your store is geared for walkers/runners/joggers.... me...... You had exactly the type of clothes I was looking for and energy supplements as well, besides having Susan talk with me on some shin splint issues as well as recommending gear that has worked well for her. I liked having someone so real and personal with me.
knowledge and interest in clients
You guys are runners and are extremely knowledgable
I value the personal service and professional suggestions of your staff. Purchased shoes have provided the comfort and support needed. Thank you.
I like the individual attention that you give each customer. I never feel pressured.
I spend the majority of my day in my walking shoes and the fact that I can come to Fleet Feet and get the proper shoe with the proper fit is what I like. Now that I have lost 100 pounds and want to train to walk the Disney Half Marathon, I like knowing that I can get the best quality for my money and that I am wearing GOOD shoes. I also love your dog!!
I liked the fact that the position and needs of my feet were taken into consideration. I didn't want just any old shoe. I wanted one that would help control the pronation I have in my feet. I have been running a very short time and don't know anything about running shoes. I like the fact that you carry quality shoes and that you take the time to make sure I have the right shoe for my feet/me.