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based on 5185 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Maybe have complimentary socks if you are making a large purchase.
Good knowledgeable service.
Knowledge, helpful staff.
Outstanding service
Always satisfied with the excellent service and the shoes I choose!
I loved the whole experience. I liked the personalized approach.
Customer service was great.
Personal advice and suggestions from experts
Knowledgeable, professional staff and good selection of products.
The attention to detail.
Store employee was knowledgeable and friendly. Shoes are a great fit.
The personal approach to selecting the proper shoe for my lifestyle.
Sales associates are knowledgeable and friendly.
variety to choose from and careful knowledgable staff
Quick, friendly, helpful service
The staff. The staff is the number one reason I came to the store today. Cath was knowledgeable and patient with me as she walked me through my shoe choices. I stopped at Dicks sporting goods earlier and thought I would try shoes on in there and wasn’t even acknowledged.
Caleb was wonderful. Very helpful!
First timer. I was a little disappointed that there were only 3 styles in my size. Customer service was great.
i had good service and was properly fitted
Personalized service
Linda was fantastic. As a long time, middle aged athlete, it was good to connect with someone who understood my needs. Would highly recommend her and Fleet feet. Intend to bring my teenage cross-country runner in to start her career right😉
very personable and super nice.
Knowledge and genuine concern as to the fit and comfort of the shoe
Linda. Was. Awesome.
I had been doing too many miles walking on Delaware Ave with my Keen hiking boots and messed up my Achilles. She was kind, insightful, and answered every single question I had without making this old athlete feel stupid. Best retail experience I have had in a long long time.
Thanks for having people like Linda in your place.
Hank
The Altra sneakers
The woman who helped me with my sizing was very knowledgeable and helpful. She made good suggestions to me.
I don't know her name, but I went to the Buffalo Delaware St location on Friday afternoon around 1 or 2 pm. She was a brunette woman. She helped me a lot
very attentive to my specific needs. Has a large variety of sneakers to try on. The sales associates are extremely knowledgable and polite
Knowledgeable, efficient, and great attention to detail with selling me new sneakers as a beginner runner. I love my shoes!
Sales people were very nice, knowledgeable, and helpful.
The salesperson was very kind and helpful. She did not hurry me and seemed to genuinely care about finding the right fit for my personal comfort.