- Phone: 716.332.3501
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based on 4934 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The sales were great. My favorite running store
The gear is great and the staff is knowledgeable and very helpful.
Your products are the very best money can buy.
The service is second to none. One of the only stores left that actually measures your feet and inform you of the correct size you wear and tell you why.
I love this store and look forward every year to buying a new pair or two of sneakers.
Service was great. Good attention to needs. Very patient with the decision process
Friendly and knowledgeable staff. Great selection.
Knowledgeable staff, great customer service.
From the moment I walked into the store, it was nothing but fantastic service. The entire experience was exactly what I wanted to find running sneakers. I would definitely recommend Fleet Feet to a friend, family member, and stranger.
The outstanding knowledge of the person who took care of me!!!!!
Great service!
Alexis was phenomenal! She took the time to get my just right footwear that I needed. She listened to my needs for the right sneaker and what my current shoe wasn’t doing for me. I absolutely would recommend her to anyone and she explained everything so well too. I ran a 5K today in my new sneakers and felt great!
The young woman I worked with was adorable and knowledgeable. I felt great about my purchase
Employee was polite and respectful. I was happy with the evaluation to get me shoes i could walk in.
Service was spectacular, knowledgeable and attentive to my needs. 100% undivided attention and excellent use of technology.
Not a pushy sales process. Mia was very knowledgeable, my fit was surprising (whole
Size bigger than I’d been wearing!), and my waveriders are super comfortable. My feet definitely appreciated the fresh support from my new mizunos.
Great shoes and service.
Great staff and service. I had some online issues. But I worked it out with the Buffalo kids, and I got a great pair of hokas for my aged legs. Thanks guys!
So far the product is fine. And I appreciate the gal who waited on me - very patient, confident she could find something also respectful of an old - 80 year old who is overweight. Probably
not like your usual customer. Felt the place was clean and following guidelines. It was a very good experience.
The fleet feet process was amazing. The expertise and friendliness of the employees made me feel welcomed and have changed my running future! Thank you for all that you do!
The girl who helped me was great! Very knowledgeable and personable. Would highly recommend this store.
Everyone is so friendly and knowledgeable. I feel like I got the correct sneaker for my usage.
They took their time and I wasn't rushed. Very nice employees!
Very friendly and knowledgeable employee. I felt as though she was listening to me as well.
Service was excellent
The time spent with you, and the fact that you don’t feel rushed or pressured into a purchase.
Very professionally
Great individualized service.
I appreciate the return policy if shoes are not comfortable.
Your staff is very helpful and a pleasure to work with. They have a lot of knowledge and helped me find just the right pair of sneakers!! They fit great and I'm sure will help me with the problem I have been dealing with. Thank you!!!
Excellent knowledgeable employee helped me get a wonderful fit. I’m ver grateful...the sneakers and fit are perfect.
1st time in the store and Mia (sp?) in the bflo store was amazing to work with!!