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based on 3516 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Only reason why I give it an 8 is because stock is horrid, but my God the service and the environment are so healthy for anyone that go here.
The service I got from Fleet Feet was terrific. The staff walked me through my measurements and he features of the products. It was a great experience.
The sales person took a lot of time with me to make sure that I had the right shoes when I walked out of the store !
How easy it was and how helpful the staff were
Felt like I was being advised and not sold shoes you wanted to unload. Several options and analysis were helpful. Cara knew the product well and tailored experience to my needs.Good experience like that is needed when dropping $100+ on single item.
I like the fitting and analysis. Good products and advice.
You could have your staff listen better to the human and their requests instead of only following what the foot scan technology reads.
Super service!!!
I was very impressed with your store and your employees
They really know the products and take time to work with the customer
Fleet Feet always has the size and product I am interested in looking at, or has a way to order it within a reasonable time period.
The service was the best part. She was patient and very helpful with my daughter. I appreciate the customer service provided. They are the Best!!
Nothing
comfortable sneakers that fit. And caring, knowledgeable service
The service is incomparable! Love your store!
The personal service and return policy
Excellent fitting services and recommendations for best sneakers for the intended activity!
The extensive knowledge of the sales staff, their courtesy, and willing to help as well as and the high quality of the shoes that are sold.
Great service, knowledgeable people ; very friendly & professional
the fitting
I loved the knowledge that the staff had as well as the customer care. You could really tell that they all knew a lot about the products and really cared to cater to them and find the right fit.
Great customer service!
the one on one service was great and it was nice to not have to try on 20 pairs of shoes and then try to make a choice, i am very pleased with the service and my purchase.
Products are of very high quality and sales associates are friendly and very knowledgeable and helpful.
Customer service and good quality products
We had a great experience. Both my fiance came in for the first time and were both given great attention by the same sales lady. She did a great job and meeting both of our needs and we left very pleased.
Customized care and attention. Knowledgeable, friendly staff.
Only wore them once but so far so good!
Great staff! Great experience for my entire family!
How knowledgeable and friendly the staff was.
individualized attention and service
good exchange policy and help