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based on 3697 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is very helpful with questions and suggestions.
Service was excellent.
Very knowledgeable person.
They feel so gooooood!
I appreciate the attention to detail and explanations when fitting shoes
Highly recommended by my physical therapist , and I was not disappointed the sneakers have all fit perfectly even with my braces on.Staff was always very helpful and knowledgeable.The only thing that disappoints is I never have much of choice of colors or styles.
Very kind, professional and courteous good quality merchandise
It would be nice to know the prices of the sneakers before you check out. Or it would be nice to have an array of price in sneakers that are comparable in performance.
They know what there doing.
Staff was extremely helpful and friendly! Also super patient with all customers during a very busy time at the store that actually extended past their scheduled closing time. Kudos to them!
Staff who know about running and footwear needed.
Going to Fleet feet and working with a rep is way better than any “find the best shoe for you” article out there. This was my second time getting fitted for new running shoes, and I had such a great experience. The staff are always friendly, non-judging, knowledgeable, fun, and encouraging. They take a genuine interest in your needs and always make me feel like a true runner. Thank you!
First of all the young ladies McKenzie and Kate were amazing!!! Quality sneakers and friendly service.
Great products and customer service
Everything from your staff to the wide selection
the personal attention. the knowledgeable staff, friendly and curtious. Not pushy at all. takes their time and really explains why the shoe is best for your foot!
How knowledgeable the salesperson was...
I liked the individual attention given to me and my husband and to be fitted for the correct sneakers we needed.
The service was the best! Very knowledgeable sales people using technology to provide the best information.
The sales rep who helped me was extremely helpful. She took her time and was the perfect example of what every sales person should be like. The service was outstanding, and the products were very much what I was looking for
The sales associate was knowledgeable, very helpful and just a pleasure to talk with. She helped me find a great pair of sneakers!
Very friendly, helpful, and informed staff.
Friendly staff.
Service was good. Explained well. God analysis. Good products.
Always great service . My sales person asked what I was looking for and assessed my needs and came up with three different sneakers to choose from. The sales person gave no pressure toward any one sneaker but answered all my questions and concerns. I am very satisfied with my sneakers and the shop's customer service .
Great staff, made my daughter feel really important and met our needs
I love how welcoming the person(Joelle) who helped me was. I got the right spike shoes and she helped me get the ones that fit and felt best on me.
The service was amazing. The staff was very knowledgeable and helpful.
Friendly service
Friendly
Knowledgeable staff
Broad range of products
Amazing training programs
My experience was wonderful and Chad was very helpful. My a sister in-law Lisa Mrkall recommended you and I couldn’t be more pleased.
I wore 1/2 pairs today at work, felt terrific and referred your company to a co worker who made a comment to me about my new digs.
Time spent helping me find the right shoe.
Computer programs to help determine the right shoe.
Friendliness of staff.