What our customers think of us!

Good customer service!

Friendly, knowledgeable staff

Personalized service. Great products.

I like the time and attention given each customer. I like the options available for not only running shoes but also for socks and inserts etc. Great place, great employees, great products.

The service was exceptional. Have not seen full attentive service in many years. Very informative and to bring out several pairs of shoes for me to try and lace then up on me made me feel very special. Really awesome service and product. Love my new sneakers.

Love the friendly people that work there, even the Customers are friendly ! The staff is very helpful in meeting my needs and always making sure that I am comfortable and confident in my choice.. Sunday I brought a friend with me and she enjoyed her first visit very much.

Excellent and knowledgeable customer service; excellent selection of running shoes and gear. I also like the ethos of this company--they sponsor lots of clinics and running groups for beginners through experienced runners.

The associates know how to fit

Cassie was great. She made us feel so welcome. We did not know what to expect when we came in looking for running shoes. She was very thorough and made sure all of our questions were answered and we learned so much about finding the right shoe. The service alone is amazing and reason enough to recommend you to everyone I know!

Great service and prices

Friendly, knowledgeable, accommodating staff.

Scott took a lot of time to work with me to find a pair of sneakers that are suitable for my needs.

Well run outfit Never had any problems.

willingness to try and help find the right shoe/sneaker for my feet and if the ones I purchased are not
right you take them back no questions (other than what I didn't like)

Kristen was very pleasant and professional, she took the time to help me find the right fitting shoe, she was also very patient. At no time did I feel rushed in making a decision. Thank you.

Staff was knowledgable and helpful.

I like the one on one personal service your store provides.

I ended up with sneakers that were too large. When I explained that I got a blister because my foot was sliding in the shoe they initially said it was probably because I had cotton socks on. I did not... they exchanged the sneaker to a half size smaller. They did not have my size in the original style and I can’t help but think that’s why I got a bigger size. The gal eneded up being very nice and spent a lot of time with me. Not happy that I wasn’t fitted correctly in first place.

Your staff is well inform

Staff is knowledgeable. Best fitting I’ve had

The products I’ve purchased are of high quality and perform at a high level.

Eric was very helpful - explained many aspects of footwear that helped us to better understand the best fit for sneakers.

Friendly staff, good selection.

The person who worked with me yesterday was excellent and very patient. I appreciate it!

Fleet feet has any running product I could need. The staff is so friendly and helpful and makes great recommendations for equipment, shoes, nutrition, etc that I would need/like. I love attending all running programs. They are reasonably priced, educational, and fun! Fleet feet keeps me equipped and motivated to meet my running goals. It’s awesome to have the store in the Buffalo community!

Everyone is very knowledgeable and friendly.

The excellent customer care and knowledge about running.

The people who work there are wonderful. They are friendly and very knowledgeable about the products you sell. I live 30 miles from the closest store and I take the time to drive to the store, just to get my sneakers.

Scott and Cassie are extremely knowledgeable about the sport and their products. They had given helpful advice.

exceptional serive and merchandise the sales associate who assisted me could not have been better