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based on 3455 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is always so helpful
Staff was super helpful and eager to help. Being passionate about your craft goes a long way to build customer confidence.
Love the one on one expert help in picking out my new shoes!!
Joelle was so knowledgable, friendly and very patient. She worked with me so well and provided so many options without any pressure. Her knowledge and expertise were so helpful I have already referred 2 friends. My feet feel brand new while working out. I had previously been in such pain and she found the perfect fit for me. Going back to get another pair for dog-walking today
Thanks so much
Amy Cress
I appreciated the thoroughness of the fitting process. Each step was explained and there was never any pressure. Extremely professional employees and atmosphere. I would recommend Fleet Feet to anyone looking for quality running shoes (actually I already have).
Staff was very friendly and knowledgeable.
Quality products & friendly service.
I liked the good customer service. You don’t get that in most stores. You had a good selection of sneakers.
Great customer service
I was blown away by the quality of the customer service I received at Fleet Feet. I would definitely recommend to my family and friends.
Friendly service; good fit and feel better!
Knowledgeable, and always have answers to my questions.
Soelle was incredibly helpful
Very friendly and knowledgeable
Great products and many brand name shoes.
Associates are helpful, knowledgeable and know their products.
The level of service I received (and a few weeks later my wife did too) as refreshing, more than expected, and very much appreciated. I believe it was Catherine who helped us. She was fantastic.
First time customer and my experience was excellent; salesperson, Cassie, was fantastic-very knowledgable and friendly.
I always feel like you put me in a shoe that fits right
Very knowledgeable and helpful staff
Quality customer service and attention in the store from start to finish. Excellent recommendation for shoes to try as well as insoles.
Very professional associates. They take their time with each client and are very knowledgeable.
The personalized service
The staff at Fleet Feet are the best! They are always available to give advice and are very knowledgeable about running sneakers!
Amazing and helpful staff. LOVE the new feet measurement gadget in the store.
I liked how much time the associate took to speak with us about each nutrition product and explain the benefits. It was a great experience.
Good products and Good service - especially with the runs tied into the store services.
Your sales associates were knowledgeable and helpful.
The store was clean and organized. They also put up with a tired 4 year old.
Well done.
Staff is very knowledgeable and friendly!!
exceptional serive and merchandise the sales associate who assisted me could not have been better