based on 4184 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The individual and personalized service sold me on the shoes. The gentleman that waited on me was very patient and listened to my concerns.
The young woman who waited on me listened to what I was looking for and brought out several choices. She explained each option thoroughly and was very easy to work with.
Good service ,quality merchandise and knowledgeable staff
Premium product at affordable prices. I also love the loyalty program!
Customize foot measuring and selection of foot wear to match customers feet.
The employees are extremely knowledgeable and helpful.
Customer Service was outstanding
Personalized services by highly knowledgeable salespeople
Knowledgable. Clean.
Custom fitting
Expertise
In store vibe
Impeccable service and quality products make this store a home run!
Continue hiring friendly helpful staff. They are wonderful but sometimes you could use a few extra workers. I realize that may be impractical at this time. I really like your store
Great shoes and very professional service associates.
Great salesmen to recommend correct products.
I like the fact that Fleet Feet chooses running shoes to put in their store based on quality and not brand. I also have to commend the Blue Ash location for having such great employees. They remember me and are able to help me to decide which shoes to get when I am indecisive. They are super friendly as well and sincere.
Shoe selection, knowledgeable sales staff, and local presence.
Good selection of quality shoes to choose from. Very helpful and knowledgeable.
I have been very impressed with the knowledge of the sales staff. They also do not rush you. The technology they use is really helpful also.
Personal attention and professional assistance in selecting the proper shoes for comfort and stability.
Selection and quick, accurate service.
I really appreciated the personal service and the staff's willingness to help me try a few options to see what worked best. The staff person helping me shared some of his own experiences to help me make a decision on what might work best for me.
Love loved Lori she was so helpful and I loved everything she recommend for me
Sales person was very knowledgeable! She did a great job explaining all my options. I will go back for my next pair of shoes.
The service
They new how to measure you for shoes, and took there time with me .
I very much liked the social distancing and that the staff was not hesitant to ask clients about wearing masks before coming into the store.
Staff was very helpful and knowledgeable about what style of shoe would work for me.
I was impressed with the selection of both shoes and inserts provided. They also have a great selection of clothing and other exercise equipment. The pricing for shoes and inserts are also very competitive. Overall a great experience. Thank you
Quick, friendly, attentive
The staff at the Blue Ash location are always so friendly and helpful.
Great Customer Service and Footwear!