Customer Testimonials
Knowledge Patience Honesty
It was super clean and everyone was so friendly when I came in for a shoe fitting! I left with a new pair of running shoes that I love and I can’t wait to run in!
Individualized service. Clean store, following all the rules
This was our third time shopping for running shoes and our experience was great again. Justin helped by listening to our concerns and being knowledgeable about the best shoes for my son. I really liked the measures being taken to ensure our safety during the pandemic. We will be back after my son requires a new pair. Keep on running.
Great experience at Fleet Feet. Tim's customer service was exemplary - First and foremost, he asked questions and listened. We tried multiple brands and sizes until we found the perfect fit. Many companies have abandoned true customer service in favor of cheap labor and untrained employees. You rock, Fleet Feet.
The fitting is great. Tim who helped me was very knowledgeable and easy to talk to. Great selection of shoes and gear.
The sales associate was EXTREMELY knowledgeable and helpful.
Excellent customer service. Sales associate took a lot of time and gave my issues serious consideration when helping me find a shoe to help. Really appreciated her effort.
Very knowledgeable staff and impressive tech. I had a very positive experience.
The personalized attention and knowledge of staff
Friendly, helpful service
Very good customer service, especially during Covid. FleetFeet always a provides a positive shopping experience!
Great customer service !!
everyting...the sales staff and products.
Travis was great!
I would not buy my tennis shoes anywhere else.
The personal service is phenomenal! The associates seem very knowledgeable and accommodating. The products are reasonably priced as well.
I enjoy the friendly Fleet Feet staff each time I shop at the store. Fleet Feet is also the best store in the Pittsburgh area to shop for running shoes and as a HS coach I recommend Fleet Feet to all of my HS athletes.
Jennifer was extremely helpful and the product recommendations were accurate. There was no pressure to buy and the entire staff was friendly.
Many years ago, I came in for shoes and had the in-person fitting, but now with COVID, I didn't feel comfortable doing that. Very impressed that Fleet Feet offers online fittings! I did the online fitting, which was very thorough and helpful - not just selling products but also giving me tips and tricks. Then, I went to the store to pick up my items and even though the store and visitors were all following COVID protocols, I was anxious because there were more people in the store than I was comfortable with...so, your wonderful rep found me an empty big space in the back of the store so that I could try on my items in safety and comfort. And, he sought this out as a solution without me even asking! So thoughtful and great customer service. I came home and raved to my family and friends about what a good experience this was.
Wearing these shoes have helped my leg and foot pain the most.
Very knowledgeable and helpful.
You carry a variety of brands and the service is excellent. Very knowledgeable.
Justin was great. He helped me find the right socks and shoes. Very informative and loved the foot scan to get my exact measurements in my feet
Excellent
Comfort and excellent fit
Great attention, good selection
Very Professional.
Good selection of shoes and accessories.
Very nice and competent sales staff. Easy return. Good fitting and advice. Can’t beat these folks. Worth every dime.
First day at work wearing my new shoes and they are so comfy! I wish I could remember the lady’s name that helped me but I can’t . She was awesome! I was in on the store on 1/21