Customer Testimonials
Customer service and clothing selection
The employee that helped me asked me what I was looking for and listened to my feedback every step of the way. He put me in a shoe that does exactly what I needed and even suggested Fleet Feet insoles that would help me with a problem I've had for ages. The shoes sold are also top-of-the-line.
Incredibly knowledgeable and helpful staff! I consider them to be experts in their field! It is a hour and a half drive for me (one way) but always worth the time!
I love the foot scan and the time the associate took to help me find my perfect shoe
Always knowledgeable about the products and always make me feel like family
Very easy to find a pair of shoes incredibly helpful people
Stu was fantastic- will look to buy more shoes there because of his knowledge and personality!
Excellent shoes with very knowledgable and friendly people.
Your staff is product knowlegable and match the shoe to the needs of the customer.
Bob Pikelia greeted me as I entered, he made me feel welcomed & took took his time with the selection process for which I am grateful.
Really like the caring, personalized service I received during my three visits. Malcolm and Travis and the young woman who helped me yesterday were all very knowledgeable and helped me choose correct shoes.
Also liked the foot mapping digital test.
Like that you carry higher end running shoes which one cannot find anywhere else in our area.
The wide variety of shoes and the knowledgeable staff
The customer service
The girl who helped me was efficient and knowledgeable. She found exactly what I wanted while also making sure I knew why she was recommending certain shoes based on the features that were best for my feet and running habits. Thank you!!
Supportive chooses
The time that they give each and every individual is tremendous.
Friendly staff that is knowledgeable and very helpful. They are always willing to offer advice and interested in helping customers.
Knowledgeable staff and ready product solutions.
I appreciate the one-on-one care and foot health knowledge.
Personal service and knowledge of associate. Malcom delivered both! Thank you, Malcolm!
You give me a size 5 1/2 shoe that fits. Few others can do this. Thank you.
Very thorough evaluation of foot needs. I just ran in my new shoes. These are the best I have had ever. Running for over r0 years.
Excellent customer service. The shoes we have purchased have exceeded my expectations.
I was so impressed with Travis’s knowledge , professionalism and genuine interest. I already referred my friend to see him and Fleet Feet.
Excellent service, knowledgeable staff. Patient
Customer service is #1. My experience with Jen was one of the best experiences I've ever had in retail. Her knowledge of the products coupled with the actual physical structure of my feet (their 3D foot scan) gave her useful information. But her understanding of what I wanted and needed made my visit exceptional. Cleary the folks that work at this store separates themselves from the rest and is a good example of how businesses should treat their customers! - Michelle A.
I love the accurate fitment. I went to a closer store that recommended a much different style shoe, and offered it in a size too large.
Customer service
Kind and informative sales people
The service is great with knowledgeable staff.
Wish you carried more of a size spread into larger women’s sizes.
Customer service is knowledgeable and exemplary!