Customer Testimonials
Good work
I have not been in a shoe store, or actually any apparel store, in decades that provides the level of service offered at Fleet Feet. The staff was very knowledgeable and courteous. We purchased with confidence after the evaluation of our feet and issues. We will be back and will bring friends. Kudos to your enterprise!
I like the expert advice and professionalism. Ellie (Ellen) was great.
foot scanning. made to measure shoes. finding not only the right fit but also the most comfortable shoes. good customer service.
Exceptional service - personalized, friendly and knowledgeable! Wide selection of product offerings.
Service at this level is extremely valued (and hard to find in today's world).
Loved the personalized service. Staff is extremely knowledgeable.
I found it very informative how my feet are and the shoes best suited for them
Ellie was wonderful in helping me pick the perfect shoes for my aching feet.
The service was impeccable. Our salesperson was so kind and knew the shoes well.
Shoe inserts and arch support
All the good info and customized selection for my needs, plus the sales rep was spot on with his recommendations
I am starting to get back into running after almost a year off following pregnancy and a stress fracture. Justin at Fleet Feet Pittsburgh was so helpful and informative, and he helped me find the perfect pair of new running shoes and inserts specific to my foot type and history of injury. I had the best experience at Fleet Feet and would highly recommend visiting to anyone looking to get fitted for the shoe perfect for them!
Everything! I love the personal service and professionalism that they give you.
Customer service was excellent and quick.
The shoes are great, but the staff is even better!!!
Maggie and Malcolm were amazing!
The process of selecting shoes
The associates who help out
The personal service and thorough analysis.
High quality goods with good customer service.
The excellent staff. Knowledgeable, attentive, enthusiastic and caring. Shout out to KC Wise especially
Support for pain from recent knee surgery. Purchased a pair of Brooks shoes and OOPAS flip flops.
Will definetly return and recommend knowledgeable and helpful associate Jackie McLean. Need more like her.
Excellent will be going bsvk
I like that you offer brands and models that are not available at the big box stores. And our sales person, Malcom, was awesome. He had an obvious passion and knowledge for running and footwear.
Knowledgeable, friendly, great customer service
Sales associates are very knowledgeable about the shoes and give great recommendations! I also love the feet scanning which helps to pick the right shoes for my feet.
The service was great
Fantastic customer service. I’m very uncomfortable having a lot of attention on me but the consultants were very helpful, friendly and made the experience very pleasant. I came in close to closing (I wasn’t aware at the time of arrival) and they went above and beyond. I had been to over a dozen stores looking for a comfortable shoe and came up short until Fleet Feet. They had great recommendations and sizes based on the data collected. Thank you! I’ll definitely be back.
I loved the personalized, individual attention and the knowledgeable responses to all of my questions.
Professyfitters who are experienced runners and good selection of products.
The associates at fleet feet are friendly, knowledgeable and very patient. They listen to my “wish list” for a perfect shoe and always find me the right shoe. After using a shoe several times and realizing it had a defect in the heel area I returned it for another shoe, no questions asked. Their customer service is great.
Able to help people find the right shoe and soul.