Customer Testimonials
It’s great to have a shoe tailored to YOU! Having a consultative appointment with Peter was great. My girlfriend and I learned a lot about our feet with the foot scanning technology and insight from Peter. Then we found a great pair of shoes we both love. Overall, I’d recommend anyone to go their for their shoe needs!
Great service!
The quality and variety of their shoes and the professionalism of their staff.
Everything
Great customer service, I didn't feel rushed at all and Peter helped me pick shoes that would be great for me as a first time runner.
Very helpful staff
I love the one on one service I get when I come into the store. The best customer service
I like the personalized support. Staff is very knowledgeable and helps troubleshoot issues and helps find great solutions.
Everyone is so helpful in finding the proper shoe for each individual. I only go to Fleet Feet for my run/walk shoes!
Thank you for all your help and attention. I didn't have an appointment, but I was in the area and had some time to kill. Even though the store was busy, everyone in the store was receiving prompt and personal service. I really enjoyed talking to the knowledgeable staff. I learned a lot about running shoes. I bought a pair of shoes that I love. I'm looking forward to visiting again to purchase my next pair of shoes.
Selections based on your needs
Friendly staff
The attention to determining the best shoe for my feet was appreciated.
Excellent service. A great experience.
i am always happy with your products and the service you provide
The staff is very friendly and take the time to ask and listen to want you are interested in and any problems you are experiencing in regards to shoes and/or other products.
Very personalized. Sales associate's goal is to fit you with the proper pair of shoes. They are not in a rush to get you to buy any pair, but the proper pair for your needs.
From entering the store to checkout, everyone takes care of you. I was able to walk in, have a computerized foot, scan, fitted shoe types, and insoles within 30 to 45 minutes. I was supplied with 2 appropriate shoes for my foot pattern and weight distribution. Everything went smoothly and I was able to leave with a shoe that was meant for my feet. I'm super satisfied!
Personalized service. Friendly, knowledgeable staff.
Malcolm asked great questions about my running and any injuries or physical issues I had. He listened and answered my questions.
I liked the foot scanner and how he explained my feet and what kind of shoe and insert best for me.
I bought a pair of New Balance running shoes with the inserts Malcolm recommended. I’ve gone running 3 times with them and they feel super. My post running knee pain is significantly reduced!! Thank you!
We received service as soon as we arrived and the sales associate was very knowledgeable and very helpful.
Great shoes, amazing staff,
Very customer focused! Actually paid attention and listened to what features / uses I wanted on shoes!
My salesperson was very friendly and knowledgeable
high quality products and great service/attention
I like the quality of the products sold & the professionalism of the staff.
Helping the customer find the right shoe.
friendly, helpful, knowledgable
Excellent service. Knowledgeable shoe fitter/salesperson. Unfortunately shoe was not in stock, but we were able to order it through the store. Would definitely recommend Fleet Feet. As a matter of fact, my wife went the next day and was also very pleased with the service. She also bought a pair of running shoes.
Thank you for providing such excellent service.
God be with you!
The sales staff was very helpful and knowledgeable.