Customer Testimonials
My son came into your store to get a great pair of running shoes for his upcoming track season. The associate took her time with him, scanned his feet and reviewed his results. She recommended 2 different shoes, and he tried them both on. I was really impressed by her vast knowledge of both brands and types of shoes. I also liked that she had him jog around the store to get a better feel for the shoes. I appreciated the time she put in with him, not only with the shoes but with some running tips.
Friendly and helpful, variety of shoes to choose from
The lady who helped us
The people who work there. All the staff are friendly and welcoming. Sean, helped me with my fit and was incredibly patient, knowledgable, and kind. I left with the perfect shoe and a smile.
Associates are courteous, and helpful. Products sold are top notch.
I learned so much! Definitely recommend the experience to everyone.
Malcolm, the sales associate who helped me, was extremely knowledgeable. He helped me find the perfect shoes to fit my needs..
Helpful, suggestive, patient,pleasant
Friendly service. Scanning my feet to get a proper fitting shoe. And no pressure when it came down to choosing a shoe from the store or ordering one online. I ordered but went back to compare and switched to a store shoe. I feel like I got a perfect fit...and that is hard sometimes. So often I've donated my shoes after a few weeks of painful blisters or ended up with platar fasciatis after a few months.
knowledge and very helpful
I liked the personalized attention and fitting. I was given options and did not feel forced into buying something.
Informative
Found the shoes are well made and fit well. Staff is always friendly and helpful.
Knowledgeable and friendly. Great selection
I can not say enough about the help that I received in store. The staff was so knowledgeable and could not have been more helpful.
The personal attention and time taken make every experience a good one.
The sales team was so kind.
One on one customer service. Very knowledgeable and helpful staff.
Staff is always willing to spend time with us to find our perfect fits.
Personal fitting help. Choices offered.
Quality of product is great and customer service is outstanding.
I'm not a novice runner. I do love to run though. I walked into your store and saw that all of the staff were definitely dedicated runners. The staff at this store made me feel like I was at home. They didn't judge me, infact they motivated me to continue developing myself as a dedicated runner. I had such a great experience with your staff and store. It's more than the excellent products you sell. It was the best customer service I've had in a long time that will be bringing me back to Fleet Feet.
Customer for life.
Great salesman, no pressure. First new shoes in six years.
The sales person helped me with finding shoes that fit and suit me best. She provided 4 different highly cushioned shoes to try and consider. I just ran 13 miles wearing my new shoes and… oh my… they were impressively cushioned and comfortable. Buying shoes on line could be hit or miss.
Tim was very knowledgeable about his products and was very much in tune with what would work best because of the condition of my right foot. Great fellow too.
Enjoyed the visit
Tim Neel
Personal assistance by people who know their business
The person who wIted on me was very good. Unfortunately forget his name.
My first time to Fleet Feet and I loved it! It’s amazing how much time and effort they put into helping you find the proper shoes!! Will definitely be back.
Came in with a friend to get fitted. We're both training for the Pittsburgh marathon relay but are newer to running. The associates that saw us were both very helpful, friendly, and knowledgeable! We were able to learn a lot of new things about our own footwear needs and some nice extra things. Learned a little about the differences between treadmill training versus street, how to tie a runner's knot, the importance of the right socks and insoles, and even some tips about the relay's course. They had multiple things for us to try at each step and genuinely wanted us to leave with something good for us and that provided the right fit. Thanks so much
You carry a variety of Brooks