Customer Testimonials
cares about you and your running , great caring running store for you and the running community
Stush
Very nice people, very knowledgeable, high quality products and service.
First time at your store in Bethel Park. Kevin did an amazing job and worked very hard to get me setup with the right gear to help with healing my plantar issues. Very grateful for his assistance, and he's a great guy as well. I'll definitely be back, and more importantly, will be spreading the word of your store and service. Great job!
The staff is very helpful and friendly when we shop. This makes for a good experience when we come into the store.
Sales reps are knowledgeable about their products.
If a shoe doesn’t work out, you refit and make it right. Employee Bob is excellent.
Appreciate the personable care, the top notch products and the overall knowledge of the products.
The effort to properly fit shoes to the customer..
Stu, the sales rep who waited on me, was very helpful and offered suggestions for dealing with plantar fasciitis. He conveyed from the start that his goal was to be sure that I purchased the shoes and insoles best suited for my condition. He took his time, was knowledgeable about the products and wanted to help me choose the right shoe for my needs. Not only that but Stu is also a very well-mannered and respectful young man. He is certainly an asset to your business.
Thanks Stu!
The service was exceptional and I finally found products that met my needs.
Very knowledgeable about feet. Great job.
Vianna. Friendly, helpful, easy to work with, listened to me and had good suggestions.
The individual attention, the knowledge of the salesmen
The staff is always extremely helpful, knowledgeable and friendly. I always feel as though they have genuine interest when they ask questions. They are also very helpful when asked about products, gear, and nutrition.
Great store with awesome selections and well informed staff.
I like the fact that Fleet Feet seems to have NEW product as opposed to big box stores such as Dicks that order in bulk......also, Fleet Feet has always been fair with me and my family with returns and even special orders.....I hope the focus on customer service continues..
JoeB
Shoe fitting experts
Excellent product and even more excellent and informative staff.
I always buy my athletic shoes at your store. It was actually recommended to me by my doctor! I appreciate the fact that someone measures my feet carefully and then suggests shoes that will probably be the most likely to fit my wide feet. I save trying on countless pairs of shoes that are just not shaped right for me. I receive the care and consideration that used to be common in shoe stores but has now become rare. The shoes always work out well for me, and the promotions are terrific! I was able to get a great discount in a drawing during the Black Friday weekend!
Great, friendly , knowledgeable staff.
The service is friendly, fast, and knowledgeable.
Nice selection, knowledgeable salespeople
Great friendly staff who are very knowledgeable about everything regarding running and in the running 🏃 community.
Knowledgable and helpful staff & excellent products (usually with everything in stock that I need!). Love your Black Friday/Small Business sales--
I had a great experience at Fleet Feet on Sunday! Vianna was extremely knowledgeable, and she helped me find a great pair of shoes. I've just started getting back into running, and I really appreciated that she was able to recommend pairs for me and together we found a pair that fit great. It's intimidating and frustrating to go to other stores and try to navigate the wide world of running shoes, so I really appreciate that we have Fleet Feet in the city!
Professional service and veteran customer service that provided superior help to us.
Great personalized service!
So much individualized attention. I wear my tennis shoes for walking and work and they are always so comfortable. Always excellent service
The people there are not only friendly but really knowledgeable about what you are looking for
I recently went to Fleet Feet to be fit for a new pair of running shoes. Both Stu and Brad helped me find the best shoe for me. They asked me several questions about what I was looking for as well as measuring my feet on the fit id system. They made a few recommendations and I tried on the shoes. I ended up with a great new pair of shoes that fit and feel perfect for me. I am so glad I made the trip to Fleet Feet to get my shoes. Everyone was extremely knowledgeable about all of their products. It was the best customer service experience I have had buying anything ever. I highly recommend going here for any of your running needs.