based on 3737 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Exceptional customer service! The staff is always tuned to what their customers need and no pressure to make the sell. Excellent products that are carefully fitted and client satisfaction is
of utmost importance to them.
I like the fact of standing by their products!
Time and knowledge spent to find the best product for my family and I.
Most knowledgeable staff in tha area. Very professional.
Personal attention from a very knowledgeable and friendly employee.
Staff is always helpful when being fitted for shoes. Love the fact if the shoe isn’t right after wearing, it can be exchanged. Although I’ve never needed that option due to the excellent help when buying but you never know until you actually run or walk in a shoe if it’s going to be a good fit.
Very good.
Personalized service!!
I appreciate the level of customer service and attention given each and every visit. I especially appreciate the special care we received on this visit. I brought my brother in for an early Christmas gift of shoes and inserts. Our salesperson was wonderful! I can’t remeber her name, but she was a coach at Greenville not long ago.
Sale guy was very helpful. He recommended a certain Brooks shoe and I love them
Everything
Listen to the customer and help any way possible. Don’t rush and make sure comfortable with products purchasing. Very friendly staff.
Someone always is around to help you.
Great staff- knowledgeable but never pushy. Everyone wants you to leave happy.
Generally good service. Amanda always goes the extra mile.
The staff is always very knowledgeable and friendly!
Knowledgeable but not pushy sales people. Excellent shoes
Quality shoes that provides the support I need.
Fleet Feet provides excellent customer service with helpful, practical tips on choosing the right shoe for me!
Your shoes are very high quality. I can trust the quality 100 percent. It is worth the price to purchase a pair because I have excellent results walking and running in them. They protect my feet exceptionally well. Thanks for selling them and having knowledgeable people to help me!
Complete inventory. Informed and professional staff
Great service.
Y’all are extremely helpful and knowledgeable, and always listen to the customer. You ask questions, and then make recommendations. Thank you. KathyLloyd
Great products- love the 60d return policy just in case shoes don't quite work once you give them a trial on the road. Excellent customer care.
Eddie was the employee that fitted me for my shoes. Very knowledgeable, courteous and helpful!
personal service, experienced staff
Sheila was incredible!! She was very knowledgeable and friendly.
Your personnel is outstanding!!!
Informed and helpful staff!
I love Fleet Feet and have shopped with them for years. Their employees are very knowledgable and spend as much time as is required to fit their customers to the perfect shoe. The store is a wonderful hub for the running community in Greenville.
Customer service where you feel more like family than business. They make shopping at their store fun. A great sense of camaraderie and fun among staff that is transferred to shoppers.