based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service! Awesome 60 day guarantee on shoes.
Perfect!
The staff was very helpful and helped us pick out the just right shoes for my family
I had a great experience!
I overthink and research everything except running shoes. I usually go to a running shoe store and speak with an attendant, explain what I’m doing and get their feedback and recommendations. The staff was great. Really appreciate knowledgeable sales people who can make recommendations and give input from personal experience.
I will be returning for my next pair of running shoes.
Excellent help from the associate on my shoe selection!
People were amazing and very helpful! The lady took her time with me and made me feel very welcome in the store.
Insightful feedback about various brands of shoes and the associate helped me find exactly what I wanted.
Staff is very friendly but, best of all, very knowledgable! I have plantar fasciitis and arthritis in my knees so having appropriate shoes are really important. I always feel very confident that hey will take care of me. Great selection, too! I highly recommend Fleet Feet.
Customer service.
Associates know their merchandise and listen to the customer to know their needs
Very knowledgeable and friendly. The technology is great too.
You offer top notch products so they could actually sale themselves, however its your customer service that sets you apart. Attention to detail, friendliness, and product knowledge is the best I've ever seen.
I like analysis machine and guidance for proper shoes
Personalized fit to accommodate any level of activity
Very good experience. The sales person spent a lot of time with me to find the shoes I needed. It was a pleasant experience.
I had a wonderful experience with Fleet Feet. The woman who helped me really listened to what I needed and to share that if this shoe did not work for me I could come back in! This made all of the difference as I have had foot surgery previously and finding a shoe that does not cause me pain is difficult. I will definitely be back and I have already recommended Fleet Feet to a friend and we are going in this week to purchase them some shoes!
Your customer service is wonderful. The associate took time to explain the difference in the products and why each product was recommended.
Great customer service!!
Good shoes, but I really like the “shoe experts” who help to select correct type of shoe for our feet with right inserts.
I was impressed with the personal service and variety of shoes. I came away happy with my purchase.
Great service!
Great service!
Great service!
The kindness and helpfulness from the employees.
Associates do a great job fitting shoes to your needs!
Professional & helpful advice
Great service!We will go back.
Great customer service and great selection of shoes. They take all the time needed to make sure they get you in the right shoes for your specific circumstances. Highly recommend giving them a try.
Very good inventory and salesperson very good to work with. Very friendly personnel.
A couple of years ago I was visiting the Greenville area and needed a pair of running shoes. Popped into Fleet Feet and received excellent service and a great pair of shoes. Passing through Greenville on vacation this week and really needed to replace those sneakers I got two years ago. I couldn’t remember the name of the store but was happy to see I had ended up at Fleet Feet again. Once again, the service was excellent. The sales person really took her time listening to my running/walking habits and offering me several options while explaining the pros and cons of each. I love my new shoes. We’re in this area on a regular basis and now I’ll just plan to make it my go to place for running shoes.
Personalized service with a smile!