based on 4447 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The sales lady was very nice and helped me a great deal to find the right shoes for my feet. When the time comes when I need another pair, I will return. Meanwhile, I will tell others about your store.
Sales rep spent time with me and showed me options. She was knowledgeable and listened. Good recommendations.
Nice shop..very helpful!!!
Friendly, helpful staff.
Helpful and very knowledgeable staff!!
Excellent service. I think I am going to like the products. My husband loves the aftershock
Headset.
Everything was top notch. Sales Associate Jeff Steiner did a wonderful job helping me find the correct shoe. Very pleased.
There is a wide range of products available and the foot scanner is really helpful.
Very knowledgeable and helpful!
Knowledgeable staff. Very helpful.
They are real good
Staff
Great shoes from a very helpful staff!
Service is always great and they look out for what you need as a runner-thanks again!
The personal attention and effort the employee put forth trying to help me
Very thorough and very professional service! Associate made absolutely certain I was confident in my shoe choice and educated me about each different shoe. She was very knowledgeable, friendly and detail oriented. I also love that you guys carry many different shoe brands allowing for increased likelihood of finding the perfect shoe!
Personable and friendly!
Sales clerks are always ready and waiting to help you with what your wanting. If they don’t have it they will order it for you ! They are always very courteous and willing to take out all the time you need in helping you make the right choices!
Received patient service from Brenda..... She went above and beyond......
The staff was friendly and took their time finding me the best shoes for my feet.
Sales person was incredibly knowledgeable about the shoes. She was patient and seemed very interested in getting the right shoe my grandson needed . Very professional. Thank you. He had a great experience. We’ll be back....again. Thank you
Personalization and friendliness of your staff.
Knowledgeable associates that know how to give you the proper shoe and fit for your feet.
Knowledgable & friendly staff. Easy exchange, needed different size
I like the selection and the staff are extremely helpful
Always so personable!!
I like the foot scanning technology and then expertise/knowledge of the staff
Knowledgeable and friendly staff. Tons of shoes to choose from.
Amanda, the store manager, was lovely to work with. She took a lot of time helping me find the right running shoes, told me about the store's running clubs, and gave me some great information about life in Greenville since I am new to the area. Amanda also shared that Fleet Feet works with United Ministries, where I work, to donate returned shoes to homeless folks in the Greenville area which is awesome!!
Overall, it was a great experience and I am looking forward to future experiences with Fleet Feet as a customer, fellow runner, and Greenvillian! Thanks
Customer service
Foot assessment