based on 10496 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great shoes and service
Great shoes
Personal attention. Variety of products.
Sales associates are very knowledgeable about products and take time to ensure customers are satisfied
Very friendly and helpful staff, and quality products. I love my new shoes!
Customer service, knowledge of staff concerning the sport of running for all ages. The products are tops.
I LIKE THE AVAILBILITY OF SO MANY BRANDS AND STYLES. i ALSO LIKE THE PROFESSIONAL APPROACH. FRIENDLY, KKNOWLEDGEABLE, NO NONSENSE. ILL GO BACK AND SUGGEST TO MY FRIENDS, THEY SHOULD TOO
Product selection and customer service
The staff is very friendly and helpful and the products in the store are great. I especially love the No Boundaries running group - First name removed is awesome!!!
On Sunday my boyfriend and I went to fleet feet to get new running shoes. Your sales associate was so helpful. He did a foot assessment for both of us and brought us out 4 pairs each to try on. He was super patient and very helpful.
He made our first time at fleet feet a fantastic experience.
Zara
Friendly and knowledgeable. Great selection. 👍🏻👍🏻
Great selection. Nice friendly service.
Very friendly staff and they work hard to fit you in the best shoes to suite your feet . Had great selection to choose from.
A variety of quality tennis shoes
Excellent service and products!!
We’re very satisfied with the service, all family was measured and left with many pairs of shoes. Very knowledgeable, helpful, great service
The wait time to purchase a pair of shoes was longer than we would have liked. Once, we had a sales person helping, things went smoothly. It appeared that the store was short-staffed on the Saturday after Thanksgiving.
Y’all have exactly what we are looking for, and the people that work there are so helpful. And make you feel like you are the only customer in the store. I like it also because it’s small and not like the stores in the mall’s .
Friendly! Knowledgeable!
It would be nice if they offered bottles water.
The customer service is great. You take time with each customer to make sure they are well taken care of.
Love that the sales people are runners themselves and truly can answer questions from experience!
The personal service was awesome!!!!!!
I value and appreciate having people working in the store that are real runners. They care about runners and are knowledgeable about the products and needs of runners.
Great service from friendly helpful team members
I love coming to Flert feet because the customer service is so great! As I walked in and went to browse the shoe options, I was asked if I needed help and everything went great from there. I left with an amazing pair of running shoes.
Great customer service
Quality shoes
Knowledgeable staff, Amanda was delightful, good array of product
John was very helpful and helped me find the perfect shoes for running! Getting my feet analyzed with the fitID seemed very beneficial to finding a good shoe, and I was able to try on multiple different pairs based on those results. Overall, I loved my experience at Fleet Feet, and John had great advice for how to start training! It all made me very excited to get into running again.
Service was great and shoe variety and availability along with price all good!
Great service! Loved getting fitted for the perfect shoe!