based on 4721 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personalized assistance. Friendliness of staff.
Lots of choices of shoes and great service
The salesperson made great recommendations based on my stride and needs and the store had the items I wanted to try out in stock.
The customer service is amazing! The FF associate was knowledgeable, helpful, and considerate. He helped me choose the right shoe for me, giving me helpful tips and offering suggestions I may not have considered on my own. I will strongly recommend this place to my friends.
Personalized shopping, wonderful and knowledgeable associates.
I was helped by Jane and she did fantastic! Cannot wait to try the shoes!
Wuality6 products and excellent service.
The attention & expertise!
I enjoyed the knowledgeable and helpful service!
The shoes keep my feet from hurting!!
Saturday I went to FF to buy a new pair of shoes. I was delighted with the way you handled social distancing and with the usual excellent service. I love my shoes, and my feet feel great!
I like the personal attention and that you can look back at my records to know what kind of shoe I typically like!
Friendly service and quality products
Great selection of shoes.
Love the personal service; knowledge of staff.
You can see that staff loves what they do.
Always very personal and helpful to specific needs.
We've been coming for years, and we appreciate how the staff over the years has addressed our changing needs!
A caring and attentive staff.
Personal attention! Product knowledge!
Everything!!
Friendly and knowledgeable staff
Friendly and helpful staff.
She was very knowledgeable. She did a great job of helping me get the right shoes to meet my needs.
Great services and products, prices are a little high for many demographics.
Love that time is taken to evaluate what type shoe would best suit you & they know exactly what to offer. Have always walked out with a running shoe that fits perfect!
Great attention and help. No pressure put on buying anything.
I have nothing but great things to say about your products but the service is the best by far. Professional service from the beginning till the end.
Very knowledgeable because they live the run-life themselves. Super helpful and friendly. Trustworthy-they know their stuff and only carry the best.
Exceptional customer service from the staff. They know their products. Very helpful
Friendly, knowledgeable staff. Great experience!
Personal service
Knowledgeable, friendly employees. Great selection of shoes and accessories
I love Fleet Feet! I love that they sell different brands. I really appreciate the one on one attention. And although I always buy a pair of shoes before I leave, there has been times I needed to think about it. And never have I felt pressure sells to buy. I only buy my shoes from Fleet Feet!