Customer Testimonials

Salesman, Clay, was so nice and helpful. The experience was low key not high pressure.

Friendly, helpful and knowledgeable!

I have found my go to shoe store, plus so much more! With Achilles' tendonitis, plantar fasciitis, & 2 heel spurs, I needed someone who understood my situation, & could recommend the right shoes for me. Susie absolutely excelled at this! I appreciate her training and expertise so much! I know I am on the road to recovery with Susie & Fleet Feet's help.

Great service! Good selection

I have been buying my running shoes from them for many years. The staff is always very friendly, helpful, and knowledgeable.

I'm so old they were doing high impact aerobics when I started exercising in my 30's. I broke a bone in my foot. A year later I was still limping and in pain, I had orthopedic surgery and it held for 30 years. Since then I have broken 5 bones in my feet, mostly stress injuries. Now I wear a double wide shoe, which nobody sells except speciality stores who charge big bucks. Fleet Feet took care of my needs. They had the sizes I needed and even gave me a choice of foot wear. I'll use them forever because I have no where else to go and they are so nice why would I want to leave. I encourage them to consider a line of high heels. Thank You Fleet Feet

Excellent job helping with getting the right fit and explaining the importance of choosing the right shoe for the type of activity.

Becky (I think that was her name) is knowledgeable, affable and an all-around great salesperson.

Knowledgeable

Great customer service. Carry shoes I like.

Great personal, unhurried, customer care! Best shoes I've bought in a very long time. I have arthritis in my feet and finding the right shoe has been extremely challenging. I am finally walking more comfortably than I have in 9 months.

Sales people friendly , Informative and attentive. Store is clean , well stocked and organized . My experience was excellent . Thank you !

The salesperson who helped me was knowledgeable and very nice. He was able to help me easily identify comfortable shoes. I actually ended up getting two pair!

I received courteous, friendly, and knowledgeable service and advice from the young lady who helped me select a new pair of running shoes. Moreover, another young clerk waiting on my partner was especially patient in helping him select the correct shoe for him. She did not give up trying to find him a pair of walking shoes that fit his narrow feet. Both of us left the store satisfied that we had the right shoes for us.

Keep up the good work!

Friendly service associate and good products.

Everyone was friendly and knowledgeable.

I thought Becky was very knowledgeable and kind. She spent a lot of time and I did not feel rushed into making a decision

Associate showed good knowledge of what we would need. Too soon to tell if shoes will meet needs.

The sales team is outstanding and not only fit you to the appropriate shoe type but cater to your needs. Becky assisted me while another person helped my wife. Excellent experience!

I was needing new walking shoes so I went to the store on Tanque Verde. Molly greeted me and made me feel instantly at ease. She was very knowledgeable and pleasant. We discussed problems I had and my expectations before bringing out any shoes.
I went for my first walk this morning in my new shoes and went almost a minute per mile faster.
Thank you Molly and Fleet Feet!
Virginia Middagh

You carry a lot of variety in store and tje staff are very knowledeable about your needs.

Becky was extremely helpful both on the phone and in the store. She is the kind of salesperson every business needs. Although I have to return the shoes because they hurt my feet, she was a really good salesperson.

i just started wearing my new shoes......time will tell

Great experience for my son and I. Friendly staff and we both left with new shoes!

Very attentive service from Molly

The sales people are very knowledgeable and helpful

I go to fleet feet because of the expertise of the sales personnel. Just yesterday, I learned how to tie my traill running shoes for hiking and it makes a tremendous difference in how my shoes fit and feel. I was also introduced to an amazing pair of sandals made for recovery after a hike or run. The gal (her name escapes me at the moment but she deserves all the kudos) that helped me was very knowledgeable. She carefully listened to everything I said, then brought solutions that exceeded my expectations. I am delighted with my purchases and I thank the gal that helped me soooooo much.

I loved the personal attention that was paid to us.
Thank you so much for your help. You have made a new fan of my boyfriend who didn't believe you all would make a difference in his shoes.

Valerie was terrific. She approached me as soon as I enter the store. She had the answer to every question. All employees in the store were busy stocking etc. but as soon as a customer walk into the store they were greeted. Don't see customer service like this any more.

I appreciated the thorough assessment by the salesperson that resulted in the best fitting shoes.