Customer Testimonials

The staff were so kind… I had to bring my very busy toddler in with me. They even played with him so I could try on my shoes! I will be back!

I was fitted for my shoes & sales girl chose shoes to match my foot sizes! Very kind salesgirl. Loved the whole experience!

I was more than impressed with the knowledge of the representative. She went above and beyond the service I expected.

Nice selection of running and trail shoes, 360 degree scan of your feet, knowledgeable and friendly sales associates. Barb was fantastic and fitted my wife and me with just the right shoes!

I'm extremely pleased with my visit to the Tucson, AZ store, this week. I'd purchased a pair of Hokas from a fleet feet in the Denver area, December 2022. I wore the shoes for about 4 weeks daily. I started to develop an issue with my right foot, while in Tucson. The crew at the Tucson location were awesome.
They took the time to reevaluate my feet, refitted me, exchanged my Hokas for the correct fitting Hokas. They were very accommodating and professional.

Excellent quality and service!

Personalized service and friendly staff!

The staff are very professional and customer service and communication is above reproach.

Thank you.

Service was prompt and courteous. My service person was very knowledgeable about the products she is selling. I come here because I know you only sell quality merchandise.

High quality shoes and incredible personalized service!

Great shows and insoles fitted to my foot

The salesperson took plenty of time helping me and answered all my questions. After the foot evaluation, I tried on several different brands of running shoes and inserts. Hopeful that these new shoes will alleviate my knee issues.

Always helpful and give good advice.

This was my first visit to the store and the person who waited on me was able to answer all my questions. As it was my first visit, I will see how the new sneakers work with me feet requirements.

Personal customer service. Selection.

The service was impeccable. The employee that I had would of tried on a hundred pairs of shoes if needed. He wanted to make sure that the fit of the shoes were the best, and believe me, it is the best fit that I have ever had. I would highly recommend Fleet Foot.

Full range of products and staff that knows a lot about what they sell. Jack helped my brother and me yesterday and he was terrific! It's this kind of overall experience that keeps me coming back.

The Hoka shoes are wonderful and just what I needed and wanted. The staff is very knowledgeable and helpful. I enjoy visiting the store and my purchases.

Excellent service.

first time getting fitted for shoes, amazing experience would do it all over again!

Great service!

I had a great experience at Fleet Feet on Sunday. I tried on a couple shoes I was familiar with and after talking with the woman who helped me out she suggested a couple others I wasn't considering. And like that, I walked out with shoes that were even more comfortable than my tried and true models. Not that I'll give up on the others, but it is nice to have something new to run in.

Nick was amazing! He was patient and knowledgeable; kindness goes a long way!

Staff was friendly and offered a variety of shoes that would fit my 2 sons. I do wish that there were more sizes / colors in stock. My youngest son couldn't find the right size of Hoka in stock and I had to order the shoes online after our in person visit. My oldest son did find a Brooks Glycerin that fit, but his size had very limited color selections. Also, I wish the Fleet Feet were able to offer a 10% discount up front vs. having to wait for a reward. Because of the limited sizes, I went to the Brooks and Hoka websites when I got home and was offered 10% if I provided my email.

Generally consistently top-notch service. Attentive and responsive.

Leans on the more expensive side and sometimes limited selections. Selections rarely an issue as much more available via FleetFeet.com. However; sometimes confused about whether or not online purchases will be credited toward my local store.

Thanks.

Fleet Feet Tucson has built a really nice community of runners through their training program- I shop their because I feel connected to that community.

Measureing my feet found me the right soon very fast. Also slides

I appreciate being fitted for running shoes when I need them by knowledgeable staffers who are always really friendly, too. I'm happy to recommend Fleet Feet to people who are looking for walking or other activewear shoes. I like the shoe options, from Brooks and Saucony to Oofoos. When I was in last weekend, I saw a Fleet Feet tshirt featuring a roadrunner and I purchased it, the first article of clothing I've bought from you in quite a while. It was cute and not too expensive--sold!

I like that my salesperson Nick was knowledgeable about shoes that would fit my foot and provide the comfort and durability that I need. He was willing to try as many shoes that fit the criteria to find the perfect fit.

Popular shoes, socks for various problems, knowledgeable personnel, and the reward program.