Customer Testimonials

Fleet Feet has shoes that fit and knowledgeable sales people. Thank you! I was in and out with a new pair of shoes within 20 minutes.

Great service and good products

Excellent customer service! I ordered shoes over the phone. Unfortunately I couldnt get to the store before closing time. I called at 5 til 6:00 and they stuck around for an extra 15 minutes to make sure I got my shoes that same day! Thanks Fleet Feet!

Very tailored to the needs and feet physics of each individual. Great service from helpful staff.
Thanks!

I wear a woman's 10.5 2A running shoe. You always have a number of styles to try on. If your selection is slim, shoes are brought from your other location. Sales people are patient and willing to assist. I have been a customer for about 10 years!

Trey was patient and good to explain the results of the annalysis and steer us to the right shoes that would be best for us.

My salesman, Trey was knowledgeable and helped me learn to make the right decision. I was worried he was going to just try to sell me something, instead he taught me to make the decision myself

The staff is friendly and knowledgeable

Excellent customer service.

Was approached soon after entering store. Tried on several pairs of shoes after my feet were evaluated. Learned a lot about proper shoe fitting. Did not feel rushed at all. Trey was knowledgeable and helpful and efficient and friendly. Selected a pair of shoes and inserts. Will be trying another pair from other location soon. Favorable impression for a first time visit!

Individual attention

I love the customer service!

I worked with Jeff and he was unbelievable. This was my first visit to a shoe store since getting into running. I chose Fleet Feet after reading about your strong commitment to customer service on line and what I got from Jeff made that an understatement. He answered all of my questions about shoes, answered all my hydration questions and used a lot of good questions to help me find the perfect shoe. He was able to assist other associates who had questions without making me feel like he wasn't 100% paying attention to me. I am so happy I came here for my shoes.

The sales person Nick was very knowledgeable about all the running shoes available for my feet😃 I have some pretty difficult feet to fit and he did a great job! I have run in them 3 times already and they fit perfectly❤️

No pressure with making a purchase, sales rep sold on comfort and not on price or popularity of an item. Very knowledgeable staff and friendly environment. Love my purchases!

The service was great. The shoes I picked, not so much. Need to return them.

They're good

Fleet Feet carries quality products, and they always fit me into the perfect running shoe.

Staff was excellent!

Nic was super helpful and knowledgeable and got me a pair of shoes that work really well for my feet.

Very knowledgeable and friendly service

Great service, great selection.

My wife and I always buy our running shoes at your store. The service people are extremely helpful, and we make a point of supporting local business when we can!

Fleet Feet staff are very well trained and knowledgeable. The foot scan was very interesting and accurate in assessing the peculiarities of my feet. The staff know the characteristics of each shoe and are skilled at selecting a shoe to meet my foot's needs. I appreciate the time and patience staff spend with me to ensure that I am a satisfied customer with a comfortable pair of shoes that actually fit.

I like that you’re locally owned! I’ve been going to your store for years and have always had the best service. Will continue to shop at your store and recommend it to family and friends.

People work very hard to make me feel comfortable and well taken care of.

Personal knowledge of different brands and aesthetics of the shoe itself and how it works for my foot. Ammika and Trey were exceptionally helpful. Even though the particular shoe I thought would be a great fit didn't work out the team continued to be engaging and educated me on other possibilities. The prices are the same as HOKA, my favorite brand, and so future business is a certainly. Thank you Ammika and Trey!!

I love the service and the knowledge of the individuals that work there.

Tray was very helpful!

Matt was very helpful and pleasant. He made sure I was happy.