Fleet Feet
7301 E. Tanque Verde Rd #151
AZ 85715
United States

Customer Testimonials

Report a concern   February 21, 2018 — Rated 10 out of 10 by M.A.J.W. Fleet Feet

I love how personal the workers are. I really appreciate the time that is taken to ensure the best fit possible is given, and yet there is no pressure to purchase shoes if you needed time to think about it!

Report a concern   February 21, 2018 — Rated 10 out of 10 by Amy Niles Fleet Feet

The customer service at Fleet Feet is phenomenal!

Valerie, Shoe Fit Expert, helped me find the perfect shoe! She encouraged me to come to the weekly Fun Runs and jump back into the running community!

I can always count on great customer service and products at Fleet Feet!

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.G. Fleet Feet

Knowledgable staff who take time to help a runner find the right shoe.

Report a concern   February 20, 2018 — Rated 10 out of 10 by Pat Rowan Fleet Feet

I can depend on good quality name brand merchandise. Your service is the best! Sales person’s listen to my needs and do their best to meet them. I trust that when I walk into fleet feet my opinions are respected, i’m given accurate information and treated fairly.

Report a concern   February 20, 2018 — Rated 10 out of 10 by Katy Hoeft Fleet Feet

Great selection of gear! Staff super knowledgeable and friendly! Thanks Fleet Feet! Love my new shoes!!!!

Report a concern   February 19, 2018 — Rated 10 out of 10 by P.S. Fleet Feet

Great merchandise, knowledge, and fitting of shoes!

Report a concern   February 15, 2018 — Rated 10 out of 10 by Mary Spragg Fleet Feet

The sales associate was very knowledgeable and listened to what I told her. She tried many shoes for me and didn't give up till she found one that was right for me. I had to order them so can't say if they have helped my feet or back yet . Will update later

Report a concern   February 15, 2018 — Rated 10 out of 10 by C.P. Fleet Feet

I love my shoes, but I super love the customer service. They offer help and stick around with you until you are satisfied with your shoes!!! You are not put on hold until they attend to another customer. You have their undivided attention and you are in and out of there within half an hour or less. YAY for customer service this is my type of store in and out I have a very tight schedule.

Report a concern   February 14, 2018 — Rated 10 out of 10 by J.S. Fleet Feet

I am getting very tired of the onset of surveys. Please do not send me more. If I didn't like your service, I would not come to your store. Period.

Report a concern   February 13, 2018 — Rated 9 out of 10 by C.S. Fleet Feet

The associates are always nice and very helpful. Seem like they know what they are talking about and can offer many options.

Report a concern   February 12, 2018 — Rated 10 out of 10 by S.Y. Fleet Feet

The entire staff is extremely knowledgeable and friendly. I love shopping here.

Report a concern   February 11, 2018 — Rated 10 out of 10 by S.R. Fleet Feet

The help provided by the staff is just great.

Report a concern   February 10, 2018 — Rated 10 out of 10 by Pattie Thomas Fleet Feet

The employees know their products and which shoes are right for each individual. Fleet Feet is also one of the only stores that I can guarantee that will have my size, 14. They found me a make and model of shoe that I have been wearing for over 10 years.

Report a concern   February 9, 2018 — Rated 10 out of 10 by Michelle Flannigan Fleet Feet

I love the service that I receive and also the product.

Report a concern   February 8, 2018 — Rated 10 out of 10 by Peter Kahn Fleet Feet

Good selection.
Knowledgeable​ and spirited staff!

Report a concern   February 7, 2018 — Rated 10 out of 10 by M.B. Fleet Feet

The salesperson make me feel important to your company. She spent quite a bit of time making sure I had the right shoes and insoles for my needs.

Report a concern   February 7, 2018 — Rated 10 out of 10 by K.B. Fleet Feet

Was having pain in my foot from misaligned toes. Got a pair of Altra running shoes yesterday. Wore them for five hours today. No foot pain!!!!

Report a concern   February 7, 2018 — Rated 10 out of 10 by A.B.J. Fleet Feet

Great fitting shoes that will accommodate the support insoles that I need.

Report a concern   February 4, 2018 — Rated 10 out of 10 by M.D. Fleet Feet

Informative, kind and not pushy!

Report a concern   February 4, 2018 — Rated 10 out of 10 by T.D. Fleet Feet

Individual service and attention. quality products.

Report a concern   February 2, 2018 — Rated 10 out of 10 by W.G. Fleet Feet

Walked in, they looked up my past shoe style,got me the new style that replaced what I had and my inserts. I was in and out in 10 minutes. Staff is so great!

Report a concern   February 2, 2018 — Rated 10 out of 10 by C.M. Fleet Feet

Always have a good experience in the store. Staff is knowledgeable and very helpful.

Report a concern   February 1, 2018 — Rated 10 out of 10 by H.S. Fleet Feet

Friendly and very helpful sales people. Very knowledgeable.

Report a concern   January 31, 2018 — Rated 10 out of 10 by Monica Campbell Fleet Feet

Best service I have ever received. Dale spent an hour with me, measuring, listening, and came up with my perfect fit. What a rock star, just being her awesome-self!

Report a concern   January 28, 2018 — Rated 10 out of 10 by T.K. Fleet Feet

Great customer service.

Report a concern   January 28, 2018 — Rated 10 out of 10 by Roberta Latham Fleet Feet

Expert sales people.

Report a concern   January 28, 2018 — Rated 10 out of 10 by Diane Lee Fleet Feet

Customer service is great! Amanda took the time to listen to make sure that I got the fit that was right for me.

Report a concern   January 28, 2018 — Rated 9 out of 10 by B.C. Fleet Feet

I really like the one on one service and am still waiting to make sure I love the shoes I bought. Definitely wouldn’t recommend to someone on a budget.

Report a concern   January 24, 2018 — Rated 10 out of 10 by J.B. Fleet Feet

Very helpful and informative. Sending friends to check it out.

Report a concern   January 23, 2018 — Rated 10 out of 10 by Michele Oliver Fleet Feet

I love your store and products, usually I love your service too. I have to say I was unimpressed with Katelyn yesterday. She didn't provide the level of service I have come to expect at Fleet Feet and I have been shopping with the store for years. Most recently we have been shopping with Bruce. When I walked in yesterday with my 13 year old son who loves Bruce, we asked for him and Katelyn responded "he doesn't work here anymore!" Another person working there more kindly added that Bruce had moved on to a bike shop but that he was missed. Katelyn went on to harshly ask me question after question, why was I there, what did I want, what have I gotten previously. I let her know I was used to being served not asked questions allowing her not to have to think or care for us in any way. She reluctantly sized my sons feet, he is 13, his feet grow every month...size the kid! She in a demanding way wanted to know why we were in the shoes we were and why the inserts we had...I got them all there shouldn't you be able to deduce some of this product usage info? Finally I told her to look in the computer. We bought another pair of expensive shoes and inserts, which have served us well and we seem to do every three months with you. I will return but I will not want to be waited on by Katelyn. Perhaps some sales etiquette training will help. This was well below the partnerial service I am used to at your store.

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