Customer Testimonials
I talked to Lynn and she helped me tremendously. She made suggestions of what to do which would be more beneficial.
I like the pre-buy option at a good price.
And anytime I've had to call customer service, the good service and very friendly associates
Customer service representatives whenever I call are very pleasant. Local people. I’m very fortunate to have fixed rate, payment plan do not hit with huge bills upon delivery.
Kelly in service was excellent. Her helpful and caring approach to solving our heater problems was amazing. It took me a whole day of repeated calls and waiting for hours for someone to answer but when Kelly gave me her direct number each time my calls were returned.
Kevin the technician was very knowledgeable and efficient. He explained everything he was doing and what was needed to fix the problem.
I was thinking of switching companies because of how hard it was to get help with no heat but thanks to Kevin and Kelly I'm glad I didn't.
Delivered on time always there for me
Dependable service.
Prompt, to the rescue!
Polite and patient with answering all of our questions.
Great customer service!
Good communication regarding delivery
Ease of getting billing invoices and payment options
fast delivery of oil when ordered, great service on service calls, when a customer for many years, and no complaints.
I can always count on your service and you always garentee your work
Timely delivery. We never run out.
We have had a long lasting business relationship for over 35 years.
Your Team Members.are Number One
Very helpful
There knowledge
Down to earth friendly.
Thank you
Pricing is right, delivery staff goes above abd beyond to be helpful when on site.
A
Dependable service when needed.
telephone access to a representative seems to have improved. Mary Daniels was very responsive, knowledgeable, courteous and efficient in executing my prebuy. She is a true professional and a definite asset to your company
Prompt delivery
Automatic service is always right on time. We have never had a problem with this business.
Responsive
I get a bill once a year
Responsive
Promt service
You're always available to answer questions and we like the budget plan :-)
Prompt and efficient
Automatic delivery
No problems in 40+ years
We have always received great service from Downeast Energy. Their technicians are professional & polite.
Service is outstanding, delivery person was professional and very friendly, nice you have an employee ,that’s an asset to your company.
Downeast handles. My oil and propane deliveries automatically and that is one less worry for me.