Customer Testimonials
Second time coming here for repairs, and the experience was just as great as before—friendly, professional, and reliable service.
The way the front desk staff explaining whole process and taking care of all the paperwork is great.
The body work on the car was excellent. I ended up having an issue with this courtesy car They dealt with it very professionally. I felt heard. I am happy to refer them to my friends and neighbors.
Polite and good job
Eric was very courteous and friendly when I went for dropping off the car. He also arranged a rental car for me right there at the car center, which was great. The repair work done on the car was of high quality. I am satisfied with their work. Few areas for improvement:
1. Please use a clean cloth to clean the inside surface of the windshield. My windshield has marks that I now have to clean myself.
2. When picking up the car, I was promised that the rental car staff would drop me off back at the car repair center. However, my drop off request was declined and I had to walk back to the car repair center.
3. I emailed a claim request for rental car reimbursement from my car plan but the designated person never replied back to the request.
Very helpful and super friendly staff!!
Provide service with professional knowledge in a timely manner. Very satisfied
I like that I got back my car clean and Larry was nice to me plus the lady at the front desk was nice.
Ease of communication and scheduling.
Updating on the repair progress in a timely manner
Close attention to each detail part in repair work
Friendly and professional service.
I have very good experience with Kirmac Coustomer services. I highly recommend everyone to give them a chance to serve you. Excellent service with excellent quality!! Thank you Kirmac again for taking care off my vehicle.
Customer service was very very good. I was dealing with a woman named Kelsey. She was very professional and very knowledgable 10 out of 10.
I was blown away with the service. I figured the vehicle would be washed but I was socked to find the interior was cleaned as well. The service went above and beyond.
The service was fast and easy to follow. The staff were friendly, and very helpful!
Customer service was great
Very communicative and genuinely cares.
Everything was handled professionally and timely. Im happy with the service I have received and I appreciate it.
I had taken my vehicle to Kirmac Collison at the Walnut Grove location for a windshield replacement.
Tamara at the Walnut Grove location was exceptional. She kept me updated along the way and ensured I had the vehicle back by end of the day as promised.
Also, she made the whole process a painless experience, dealing with the paperwork and ICBC.
I would highly recommend Kirmac Collison at Walnut Grove for a windshield replacement.
I like the personal service and understanding.
Friendly and accommodating staff. Fast and good service. Thank you to Jeffrey, Hermaine and the rest of Kirmac staff.
I like that the kids get some of the money from the repairs, good service
The entire experience from start to finish was made easy. Above and beyond customer service.
I was greeted and listened to while giving me good advice. The process went smoothly and I was happy received updates. The repairs are great, my car looks brand new. Cleaner than any time since I picked it up new
Work was done properly and fast. Everything on his place, color is perfectly matched. Fully satisfied with result.
Excellent service from start to finish. My car looks great and appreciated the clean and buff-up of my headlight covers! Highly recommend.
Very professional. service is excellent and on time.
All nice
Very swift call back, appointment time and best service.
Nick n Lauren are very knowledgeable, courteous and very professional.