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Customer Testimonials
Timely delivery.
Drivers and office workers are always very pleasant, helpful and knowledgeable.
Great service
Watch dog service is great! One time when I was very low on propane (didn’t have watch dog service)…Osterman expedited a delivery!!
A+
Seamless propane delivery.
Dependable
The men who came to perform the requested service(removal of an old gas appliance and installing a new line, were on time, friendly and courteous, capable and efficient.
Christian and Glen are stellar employees.
The office staff, not so much.
Reliable
Helpful over the phone
Very reliable. We have been a customer for 30+years and you have never let us down.
Delivered propane when they said they would
Billing website is user friendly.
Hometown feel. Great service techs. Great service
You kept in touch and arrived as scheduled.
Friendly & efficient service.
Thank You.
Everything!
Suburban is professional and on top of the job and have never failed to deliver - pun intended.
The employees i have come into cntact with were all great..very helpful and kind
Very efficient and drivers are very respectful
the automatic delivery system. hasn't let me down yet.
Online payment saves me time. Deliveries are scheduled in a timely manner.
10/10 was super easy to get my account setup. Paula was very friendly and able to get me scheduled rather quickly. The techs were very knowledgeable professional and punctual. Very pleased with my service and prices.
Very friendly and reliable. Always.\nMy delivery is on time.
I'm reserving judgement until I see how this winter goes. As a 30 year customer who always pays upfront and is on auto delivery, OSTERMAN let me come very close to running out of propane twice last winter. They promise it won't happen this year....we'll see.
Puncutal deliveries, able to reach agents on the phone when necessary.
The driver was very nice and accommodating. Service was really quick.
The website is very informative and easy to navigate. The deliveries have been prompt and timely. We were able to negotiate a fair price per gallon for our group contract price. Paying online has been without problems and is a very convenient way to pay the bill.
Pleasant associates, Timely delivery of propane when needed.
Propane is propane. But Osterman has the personnel that care and address their attention to the customers.

You responded to my request for propane delivery promptly. Your service man was very professional.