Osterman Propane
5 Cheshire Road Suite 20
Pittsfield
MA 01201
United States

Customer Testimonials

Report a concern   November 12, 2026 — Rated 10 out of 10 by C.H. Osterman Propane
What do you like about our products and services?

You responded to my request for propane delivery promptly. Your service man was very professional.

Report a concern   November 12, 2026 — Rated 10 out of 10 by J.F. Osterman Propane
What do you like about our products and services?

Timely delivery.

Report a concern   November 11, 2026 — Rated 9 out of 10 by Holly Goodrich Osterman Propane
What do you like about our products and services?

Drivers and office workers are always very pleasant, helpful and knowledgeable.

Report a concern   November 8, 2026 — Rated 10 out of 10 by Jack Sprano Osterman Propane
What do you like about our products and services?

Great service

Report a concern   November 7, 2026 — Rated 10 out of 10 by S.O.J.C. Osterman Propane
What do you like about our products and services?

Watch dog service is great! One time when I was very low on propane (didn’t have watch dog service)…Osterman expedited a delivery!!

Report a concern   November 7, 2026 — Rated 9 out of 10 by J.M. Osterman Propane
What do you like about our products and services?

A+

Report a concern   November 6, 2026 — Rated 10 out of 10 by David Crowley Osterman Propane
What do you like about our products and services?

Seamless propane delivery.

Report a concern   November 5, 2026 — Rated 10 out of 10 by James Wade Osterman Propane
What do you like about our products and services?

Dependable

Report a concern   October 31, 2026 — Rated 10 out of 10 by M.A. Osterman Propane
What do you like about our products and services?

The men who came to perform the requested service(removal of an old gas appliance and installing a new line, were on time, friendly and courteous, capable and efficient.

Report a concern   October 30, 2026 — Rated 9 out of 10 by B.V.V. Osterman Propane
What do you like about our products and services?

Christian and Glen are stellar employees.
The office staff, not so much.

Report a concern   October 30, 2026 — Rated 10 out of 10 by J.M. Osterman Propane
What do you like about our products and services?

Reliable
Helpful over the phone

Report a concern   October 30, 2026 — Rated 10 out of 10 by H.H.S. Osterman Propane
What do you like about our products and services?

Very reliable. We have been a customer for 30+years and you have never let us down.

Report a concern   October 28, 2026 — Rated 10 out of 10 by H.G. Osterman Propane
What do you like about our products and services?

Delivered propane when they said they would

Report a concern   October 28, 2026 — Rated 10 out of 10 by B.S. Osterman Propane
What do you like about our products and services?

Billing website is user friendly.

Report a concern   October 24, 2026 — Rated 10 out of 10 by Paul Bremel Osterman Propane
What do you like about our products and services?

Hometown feel. Great service techs. Great service

Report a concern   October 24, 2026 — Rated 10 out of 10 by Paul Demick Osterman Propane
What do you like about our products and services?

You kept in touch and arrived as scheduled.

Friendly & efficient service.

Thank You.

Report a concern   October 23, 2026 — Rated 10 out of 10 by T.M. Osterman Propane
What do you like about our products and services?

Everything!

Report a concern   October 23, 2026 — Rated 10 out of 10 by Oscar Trugler and Lauren Silver Osterman Propane
What do you like about our products and services?

Suburban is professional and on top of the job and have never failed to deliver - pun intended.

Report a concern   October 15, 2026 — Rated 10 out of 10 by Patricia Calobrisi Osterman Propane
What do you like about our products and services?

The employees i have come into cntact with were all great..very helpful and kind

Report a concern   October 14, 2026 — Rated 9 out of 10 by KAREN MARKURE & RONALD MARKURE Jr. DBA Laurel Ridge Camp Area Osterman Propane
What do you like about our products and services?

Very efficient and drivers are very respectful

Report a concern   October 10, 2026 — Rated 10 out of 10 by Don Andrew Osterman Propane
What do you like about our products and services?

the automatic delivery system. hasn't let me down yet.

Report a concern   October 7, 2026 — Rated 10 out of 10 by Charles Oranellas Osterman Propane
What do you like about our products and services?

Online payment saves me time. Deliveries are scheduled in a timely manner.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Nicole Harris Osterman Propane
What do you like about our products and services?

10/10 was super easy to get my account setup. Paula was very friendly and able to get me scheduled rather quickly. The techs were very knowledgeable professional and punctual. Very pleased with my service and prices.

Report a concern   October 4, 2026 — Rated 9 out of 10 by Doreen Levernoch Osterman Propane
What do you like about our products and services?

Very friendly and reliable. Always.\nMy delivery is on time.

Report a concern   October 3, 2026 — Rated 10 out of 10 by Peter Pannesco Osterman Propane
What do you like about our products and services?

I'm reserving judgement until I see how this winter goes. As a 30 year customer who always pays upfront and is on auto delivery, OSTERMAN let me come very close to running out of propane twice last winter. They promise it won't happen this year....we'll see.

Report a concern   October 1, 2026 — Rated 10 out of 10 by Carol Hoyda Osterman Propane
What do you like about our products and services?

Puncutal deliveries, able to reach agents on the phone when necessary.

Report a concern   September 24, 2026 — Rated 10 out of 10 by Debbie Guachione Osterman Propane
What do you like about our products and services?

The driver was very nice and accommodating. Service was really quick.

Report a concern   September 24, 2026 — Rated 10 out of 10 by C.A.J.M.C. Osterman Propane
What do you like about our products and services?

The website is very informative and easy to navigate. The deliveries have been prompt and timely. We were able to negotiate a fair price per gallon for our group contract price. Paying online has been without problems and is a very convenient way to pay the bill.

Report a concern   September 23, 2026 — Rated 10 out of 10 by P.B. Osterman Propane
What do you like about our products and services?

Pleasant associates, Timely delivery of propane when needed.

Report a concern   September 20, 2026 — Rated 10 out of 10 by T.B. Osterman Propane
What do you like about our products and services?

Propane is propane. But Osterman has the personnel that care and address their attention to the customers.


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