3249 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was very helpful both on the phone and in person. Definitely will buy from them again.
The Hoka tennis shoes I bought seem to be great. The service and attention that was given to me helped make the experience exceptional.
The scan was great to know what type of shoe I need. The salesperson was very helpful and polite.
Good service great shoes.
Great service all around!
I was very happy with the customer service at Fleet Feet. I was greeted as I entered the store. The sales associate was very friendly, polite and knowledgeable. I was fitted with the proper shoes for my foot type after having a foot scan in the store. I absolutely love my new shoes. I recommend Fleet Feet to anyone considering getting new walking or running shoes.
Step by step service!! Without the help of the employee, I probably would have walked in, grabbed the cutest pair of shoes, probably in the wrong size for what I’m trying to do! The woman I worked with, was very nice, and patient, and really listen to what I needed!
People who listen to customer goal and then propose tailored solutions
The young man who waited on me gave outstanding service.
How your sales people are there to help me and guide me on the best shoe to buy.
I love that I get extra money back on my next purchase. Most sales people are very knowledgeable
Loved dealing with Scout! She was great and very helpful
Great customer service and knowledge. Taking the time to recommend and suggest different options of shoes.
The sales person I think it was Alison, was very knowledgeable about what I needed for the way I stand and walk. She suggested a pair of insoles that would suit me and a pair of Hoka Arahi shoes that were a great fit and comfortable.
Erin was simply awesome from start to finish! I left feeling really confident about my purchase and even got some new sock and insoles. I look forward to going back for my next pair!
Always receive supportive help!
Impressive, believable technology,
knowledgeable personnel, resulting in
serious and helpful support for me with a reconstructed foot
Good selection of products but the best part was the customer service and knowledgeable advice!
Your employees are very friendly and knowledgeable about all of your products!!
I normally buy my shoes when they are on sale. I only go to a retail store to buy shows at as a last resort
Excellent customer service and great shoe selection.
Great staff at the store, very helpful. Also loved the foot scanner that helps to dial in the fit with the staff's recommendations
Excellent service. Knowledgeable salesperson. High product! All good.
My experience at Stockton location was great. Aiden was extremely informal & demonstrated confidence in the subject of picking the right shoe. I would highly recommend my friends to visit and try out their services.
Nice and knowledgeable sales help. (I had Reese.) A good selection of shoes and precise fitting for comfort.
Personal attention to fitting.
Being greeted immediately when you step into the store.
Friendly, very knowledgeable staff.
They do their best to get you the best fit!
Helpful employees and the newest shoe selection!
Personalized service, not rushed
The young lady that worked with us was very knowledgeable about her goods and did an excellent job in getting us the best shoes.
I like your collection of running shoes, running bras, and clothing. You have a good staff that is very friendly and helpful.