2222 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the personal direction and attention to what you are looking for.
Very helpful and knowledgeable staff.
One-on-one service and advanced technology for an individualized experience!
The professional young lady that helped me.
Attention to detail and wide range of products
Hanna was very helpful and courteous. Excellent products and we appreciated the quick evaluation of our walking profile. Took advantage of the sale but also of new brands we hadn't used before. First Mizuno and On for us. Been wanting to explore other brands beyond Nike and Adidas and finally got around to it. Got a Karhu for the first time the other week and am quite happy with them, too. For me, I look forward to more Karhus and Ons in the future. Thanks for being here and having wonderful staff.
Very knowledgeable regarding the products you carry and I appreciate the sizing process. You have always been very accurate and I have had no problems.
Knowledgeable staff, personalized experience
Amy, my virtual fitter, was super responsive to my comments about my needs for running shoes and help me find just what I was looking for.
Love the knowledgeable staff
I was helped to find the right shoe, shown some excellent lace up tips for running and was told all about ways I could improve my running. I found great shoes and even some good information about GPS watches.
Friendly and knowledgeable staff
Excellent product and excellent customer service. I always feel supported and listened to by fleet feet staff and feel like I get the help I need finding the proper gear.
Staff is always friendly, knowledgeable, helpful and excited about their job! You don't see that very often in retail. Store carries a quality product and stands behind them. I am a repeat customer, have recommended this store to others and will continue to do so. Thanks!
Good quality products
Competent, friendly sales people
I was very impressed with the help and service I received. They were very knowledgeable and helpful.
Great customer service! These people love their jobs and I love shopping at Fleet Feet! I always have a positive shopping experience!
My first experience at Fleet Feet, was amazing. Every associate in the store was polite, respectful and very helpful. Parker helped me find a great pair of running shoes. She was very knowledgeable and has a great personality.
Personalized, friendly service and quality products.
I liked the computer measuring my feet
Everything
Great one on one service. Staff was very knowledgeable about products available.
Personal help finding comfortable shoes
Personable staff that knowledgeable and helpful.
Quick friendly service. Thank you for providing all the measures to protect us from covid.
Joey was incredibly knowledgeable and very friendly. The clean and professional atmosphere made me feel even more welcome. Thank you guys. I'll be back!
Everything
Mary is the best
There were several shoes for my son (hard to find shoes for him given his flat feet) and the service was excellent and we felt safe in the store.