Customer Testimonials
When inquiries about rate increase, very helpful as I have been a longtime customer
people are friendly and easy to deal with
Excellent service with regular visits.
Reliable
The staff. Always friendly, always helpful.
Good response time, fair price
Office personnel is great! The service tech that has been to my house 2x in about 6 months is knowledgeable and friendly!
We are a new customer. Our first weekend in the house we ran out of propane. The emergency deliveryman was at dinner in Asheville. When he got the call he came to Highlands and filled us up at 10pm on a Saturday. Great service.
Your reliability.
Great customer service!
Their customer service has always been great! They are very attentive to their customers needs and concerns.
Great Service
Easy to work with.
Reliable service
I appreciate how responsive you are when we have an issue!
When I call, a person answers and the service is terrific. All service businesses should be run like Freeman.
Excellent and quick response to emergency call when landscaper cut buried gas line.
The company is very responsive for service requests and are prompt. The staff is professional and helpful.
Prompt delivery
everything I could ask for in a company.
You are responsive!!
We had some issues receiving our bill from our first fill, but the folks at Freeman were both understanding and extremely quick to turn around and get us a fill when we resolved the issue and were really low on propane. Really appreciae how quickly they got a delivery out to our home and how helpful the person was we spoke to on the phone about the issue!
Great service!
Very quick turnaround in getting our gas filled up at the house. Much appreciated!
Good people.
Responsive and dependable.
Great service
Prompt response every time.
Online access to my info is easy to navigate & if I have a need to call, they’re always helpful & friendly.
Very courteous and always on time!
When I checked in on my last trip to Cashiers, I introduced myself to Amanda and inquired about when the tank would be delivered. After I left she proactively contacted us and sent us a list of excavators to speed up the process. Then when I was leaving I stopped in to give them an update and they actually got a tank delivered the next day. Very pleased with their customer focus.