Customer Testimonials
The customer service people are exceptional - friendly, helpful. The delivery came as scheduled and we like having the hang tag on the door, so we know immediately what the charge is in order to pay quickly to receive the discount.
The Landrum office was helpful and the tech/installation personnel (Phil) met and exceeded all expectations.
Great service
Phil recently came and did a tank replacement and did a wonderful job. He was on time and very efficient, doing the job that I thought would have taken two people! I was expecting my tank to be refilled the next day. But to my surprise it was filled that same day and I didn't even notice.
Everyone in the office has been nice and helpful as well.
On another note, we also have an additional tank for our whole house generator. We ran the generator for a whole week after Helene. With delays in power restoration, we were close to running out when I called in late on Friday afternoon. The lady I spoke with as at another Freeman office and said she would do her best to get us on the schedule, but couldn't make any promises. Early Saturday morning a truck out of Greenville arrived and filled the tank!!!
Prompt. I was surprised at how high the cost is now
Very prompt, polite and a pleasure to deal with.
Easy to read website so you know how full your tank is and when the next delivery will be.
Easy pay service too!
People
Friendly, helpful staff and drivers. Good service.
Efficient, timely, and polite service with a very friendly team!
Quick, friendly service and easy to schedule appointments.
Prompt professional service.
Propane delivery arrived faster than I expected!
He ran out of propane, and you guys were so helpful, especially Philip who came to our house after hours
Good overall customer service
Friendly and quick service!
Prompt service and great customer service. All staff I have encountered were very nice and helpful.
Local, prompt, and reliable
Friendly service on the phone (not in a call center in India!!). Leak test was scheduled for about 10 days after initial call to request service. Very thorough testing, replaced valve that had a leak. Call for delivery was answered by a friendly US representative - to be filled 7 to 10 days after call. The actually delivery was 2 days after! Very thankful.
Quickly responded to request a delivery!
Service
Prompt response to our problem. Thorough work. Careful explanation of the issues.
Very nice ,helpful office staff and drivers!
Reliable
So far they have been fast and responsive. The ability to pay for services rendered on line after the transaction is super. The price seems reasonable.
Good company to do business with. Friendly people.
Friendly and professional people, quick service
We have had excellent service with you for more than 30 years. Thanks much!
Personable, professional and efficient
Auto pay and auto fill for propane works very well! Keep up the good work!