The team at Camp Bow Wow South Salt Lake have done a wonderful job with Toby.
He was a stray for several months in NM and was fearful of people and defensive about being handled. Sydney and Aubry worked with him for several weeks and now he is comfortable and affectionate with the team at the camp.
Didn’t get a good first impression on interview day. She spent too much time in the cabins and I was told it’s due to them being understaffed. When you are short staffed, I would rather be turned away and my dog stay home, than pay for her to be kenneled.
My dog loves going to camp. Staff is great with her & they do a good job for her bath even though she is not a fan of them. She always comes home worn out.
The most comforting thought that knowing our dog was safe, having fun, and thrilled to see us when we pick her up after a long extended stay. Thank you for providing a safe harbor when our pup can’t join us on an adventure.
Everything is great, love the people. I just hate having to answer every time I pay if I want to tip. The prices have already gone up by so much in the last few years and it is ridiculous to expect a tip on top of that
My husband and I have been boarding our dog there for more than 5 years. After this recent trip of boarding over the holiday season, we felt that the employees who works there lacked the customer service experience regarding the $50 boarding deposit. In the past we had been refunded after the stay as we had boarding packages in our account to cover our dog boarding session, like with this recent trip. We just felt the communication was off. Overall vibe is different than in the past. An employee at the desk said a manager or someone would call me to discuss this issue which we are still waiting at this point after a week.
Brook and Chris Chidester-Cannon SALT LAKE CITY, UT
Camp Bow Bow is like a second home for Henry! He loves the staff and they love him. He has a safe place to play while we're at work or traveling--a place to visit with friends both human and canine. The "secret sauce" is the amazing staff--the place is chock full of educated, kind, and efficient dog lovers, and it shows. They are the reason the answer to "Are you ready to go to Bow Wow?" is goldendoodle hops!
The prices keep getting higher. Give discounts for long time boarders.
I was not satisfied by my dogs teeth cleaning and nails tri.ming last time. I doubt they even dod it. They just gave a bath. So services are not good as it used to be 3 yrs ago
From the initial phone call down to the temperament assessment as well as the actual boarding and pickup, the staff was extremely professional. The facility was extremely clean. I really liked the cameras available on their app which allowed me to watch my dog. I highly recommend this facility for all types of dogs and look forward to returning.
From the moment we walked in the door, we were promptly greeted. Definitely a well trained staff. The facility was extremely clean & well maintained. Another bonus was the live feed you can check on your dogs activity. A 5 STAR rating.