- Phone: 910-695-1804
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Customer Testimonials
Service,
Tank refill arrived earlier than promised. Tank was filled without problems.
Excellent service. Kim made it a great experience, we never had propane before I asked so many questions and she was able to answer all of them. Just a great person and such awesome customer service.
We need to contact the larger group who are hard to reach….since they were taken over by a larger group
Prompt delivery after requesting an order
Very efficient and professional phone conversation.
I’m pleased that my delivery was on time as usual
Beat your estimate for delivery time
GOOD CUSTOMER SERVICE RESPONSE
Love everything about the company, from the friendly, professional folks that work in the office to the propane delivery man, everyone is so nice and friendly. I highly recommend this propane company
Good customer service.
Decent delivery time.
Higher priced propane.
Must be because you own tank?
Overall good.
Dependable, accommodating
Customer service and quick response.
My problem was attended to quickly.
I agree y’all do a great job
Great serviceman who filled my propane tank in the bitter cold, he came out to be sure my tank was full before the snowstorm!
Everyone is always friendly, professional and helpful.
I was getting a bit nervous, BUT you made a delivery late yesterday....in the snow. GOOD JOB!!
Easy to request gas fill on line; quick turn around time. thanks.
Your driver Sandy was great. Could not have been more helpful. The response time was excellent. I called at 8am and Sandy was there by 130 pm.
The bad was the call center. I probably had to wait for 25 minutes on hold for them to answer. The lady who answered was very pleasant, but she told me that you would have to send a technician out first to see if there was a leak. She indicated that we would hear from the technician fairly soon. At 115pm I had heard nothing so I decided to drive down to the SP office just to make sure you had been contacted. Sandy arrived shortly after I left.
The overall experience worked out well. The issue was being left hanging by the call center out of gas with potential bad weather moving in.
Service was great
Prompt service
The driver Scott was most helpful in explaining the issue and suggested having a monitor installed to notify company of low level of propane.
I had issues with customer service not calling me back but was very quick getting my tank out here and installed after i was able to get to the right person.
Online app allows me to see how much propane is left in the tank and very convenient to order delivery on the app. They were very timely due to the impending ice storm. Also easy to pay the bill through the app. And the delivery guy was very nice!
Once I put my order in on the website, they were here in 2 days.
I am able to get the gas quickly when I need it.
Caring staff!!!
Easy to schedule delivery online......
Great customer service, and services always on time.