Customer Testimonials
THEY COME WHEN WE NEED THEM.
I don't have a problem when I call. I am always taken care of and my questions are answered.
I enjoy talking to Ms. Elsie.
We get refilled when we need it, we don't have to call.
The woman at the tarboro office treats you like family always very friendly great person very very helpful
I don't have to have an automatic order to have a refill, just a call and within 2-3 days the tech is filling my tank!
Quick, professional
Driver was incredibly kind.
Mrs. Elsie in the office went above and beyond to help me and follow up with me to let me know how my request was progressing.
The rep from Superior (sorry I forgot her name) was kind and helpful with my request.
So, even though the directions weren't followed in my delivery request submission (online), everyone I interacted with on your team was awesome. In a day when customer service seems to have disappeared, the Superior team reminded me that it is possible! Thanks!
Great Customer service. They come when they say they would.
Hi Williams Fuel,
I placed an order online on 2/25/25 and the delivery date was scheduled for fourteen days on 3/11/25. My fuel was delivered on 3/3/25, six days later.
A delivery receipt showing the number of gallons I received, and an invoice was left on my doorknob in an envelope if paying by mail.
If you don't get an envelope on your doorknob, you're dealing with thieves!
Very efficient and honest company to do business with.
Thanks,
Kenneth Batchelor
Vety good service
I have only had good experiences with Williams fuel
Quick and friendly service
Outstanding service
The prepaid service
Customers service and they will work with you the best way they can..
On time service
Driver was very good and I'm glad usage is monitored so we don't run out of propane for the generator.
Gas was delivered in a timely manner based on tank monitor.
Prompt service. When I call in an order for LP they here within 2 days. Awesome, keep up the great work. Thank you 👍
Delivery man was great.
Like to review tank fuel by internet since account is a vacation home.
Turn around time is excellent and customer service representatives are always very courteous and professional.
Great professional and personal service.
Very good customer service
Very easy to order my propane
Great company to do business with - great customer service and delivery
Delivered when promised
Prompt deliveries and very responsive customer service when contacting their offices.
Whenever I call to request my tank to be filled, the ladies are so very kind tot me . They will graciously answer any questions I have and help me. Since I am an 83 year old widow, I am so grateful.
Yesterday they delivered a fuel to fill my tank very quickly, for which was so grateful.
I wish it wasn`t so expensive, but that is how things are these days.
Thank you.
Anna
Delivered on time. Customer service representative was very cordial and professional.